Part I

Question 1

Kotter Change Steps

Answer 1

Question 2

6 Core Ethical Principles

Answer 2

1. Public service is a public trust.
2. Employees shall not hold conflicting financial interests.
3. Employees shall not use public office for private gain.
4. Employees shall not engage in conflicting outside employment.
5. Employees shall act impartially and not give preferential treatment.
6. Employees shall protect and conserve Federal property.

Question 3

What is the preferred ethical decision making model?

Answer 3

As a rule of thumb the Principled Decision-Making Model is used in the acquisition environment to ensure decisions consider the welfare of all stakeholders, give precedence to ethical values over non-ethical values, and are prioritized based on what will bring the most good and least harm.

Question 4

Key principles reporting factual data from contractors

Answer 4

• Speak up
• Gov’t depends on you
• Don’t cover up

Question 5

Disclosure violations

Answer 5

Question 6

IPPD Activities

Answer 6

Question 7

IPPD - People

Answer 7

Customer Focus
Multidisciplinary Teamwork
Empowerment

Question 8

IPPD Processes

Answer 8

Concurrent Process/Product Development
Early and Continuous Life Cycle Planning
Encourage Robust Design and Improved Process Capability
Proactive Identification and Management of Risk

Question 9

IPPD Tools

Answer 9

Maximize Flexibility for Optimization and Use of Contractor Approaches
Event-Driven Scheduling
Seamless Management Tools

Question 10

What makes IPPD work?

Answer 10

Question 11

3 kinds of IPTs

Answer 11

Overarching, Program, and Working

Question 12

Leadership vs. Management

Answer 12

Question 13

Leadership Styles

Answer 13

Question 14

McClelland 3-Factor Theory

Answer 14

Question 15

Herzberg’s Two-Factor Theory (Motivational Hygiene Theory)

Answer 15

Question 16

Reinforcement Theory

Answer 16

Question 17

Expectancy Theory

Answer 17

Question 18

Aids To Successful Teams

Answer 18

Question 19

Barriers to Successful Teams

Answer 19

Question 20

Factors in Conflict

Answer 20

Question 21

Techniques to Address Conflict

Answer 21

Question 22

Conflict Resolution Techniques

Answer 22

Question 23

People’s response to change (process)

Answer 23

Question 24

Metrics Key Points

Answer 24

Question 25

Team Decision Making Key Points

Answer 25

Question 26

Problem Solving Process

Answer 26

Question 27

Experiential Learning Process

Answer 27

Question 28

Force Field Analysis

Answer 28

To identify the factors or forces that either support or work against a desired outcome.

Question 29

Pairwise Ranking

Answer 29

To provide a structured method for ranking small lists of items in priority order. Basically compares each item to all the others, and whichever item is preferred most often is ranked #1, and so on.

Question 30

Deployment Flowchart

Answer 30

Not really about deployment per se. Basically a flow chart with swimlanes. Can be useful to clarify individual or team roles and responsibilities, and also to detect/prevent duplication of effort.

Question 31

Nominal Group Technique

Answer 31

To rank or prioritize the importance of issues, alternatives or processes. NGT helps a team reach consensus quicker by showing preliminary areas of agreement. It allows individual team members to assign a rank or priority to items without influence or pressure from others. The process is basically brainstorming a list of stuff and then each team member ranking it and in some way coming up with a "team" ranking,

Question 32

Pros/Cons of Functional Org Structure

Answer 32

Question 33

Pros/Cons of Matrix Org Structure

Answer 33

Question 34

Pros/Cons of Project Org Structure

Answer 34

Question 35

Prioritization Matrix

Answer 35

* Used to compare alternatives using weighted scores for pre-selected criteria. * Multiple methods used to make the calculations * Benefits: Helps you focus on the highest priority issues, not every issue potentially impacting the choice. Helps surface disagreements between team members to aid in their resolution. Encourages consensus at each step in the process, increasing buy-in and the prospect of follow-through. Helps limits misinterpretation of criteria and alternatives. Helps limit "hidden agendas“ Helps reduce the chances of selecting one person's "favorite" alternative.

Question 36

Integrated Master Plan

Answer 36

Comprehensive, event-based plan consisting of a hierarchy of program events, with each event being supported by specific accomplishments associated with one or more WBS elements and specific criteria to be satisfied for its completion.

Question 37

Vertical Traceability (Schedule)

Answer 37

Consistency of data between the various levels of schedules, the lower level should be traceable to the upper-level milestones

Question 38

Horizontal Traceability (Schedule)

Answer 38

Demonstrates the work is planned in a logical sequence considering the interdependencies among the lower-level detailed tasks

Question 39

Recurring and Non-recurring Costs

Answer 39

Recurring Cost: Repetitive cost elements may vary with the quantity being produced or maintained. Costs may include fabrication, assembly, integration, installation, quality assurance, tooling maintenance, sustaining engineering Non-recurring Cost: Non-repetitive cost elements generally do not vary with the quantity. Costs may include initial product design, system test & evaluation, wind tunnel models, simulations, tooling production

Question 40

Control Account

Answer 40

A management control point in a contractor’s organization where scope, budget, actual costs, and schedule data are integrated and accumulated, and then compared to project plans for performance measurement. It consists of work assigned to one responsible organizational element on a single work breakdown structure element.

Question 41

Methods to estimate task duration in schedule

Answer 41

* "Labour units / workers = time units" e.g. 20 worker-days and 4 workers --> 5 days * Analogous * Parametric * Three-point

Question 42

CRITICAL PATH LENGTH INDEX (CPLI)

Answer 42

* A measure of the efficiency required to complete a milestone on-time. A CPLI of 1.00 means that the program must accomplish one day’s worth of work for every day that passes. * Critical Path Length Index (CPLI) = (Critical Path Length + Total Float)/Critical Path Length

Question 43

BASELINE EXECUTION INDEX (BEI)

Answer 43

* Calculates the efficiency with which tasks have been accomplished when measured against the baseline tasks. * The BEI is calculated by dividing the total number of tasks completed (all tasks with an actual finish date) by the total number of tasks with a baseline finish date on or before the schedule status date plus any tasks missing baseline start or finish dates (i.e., there is no entry in the fields for baseline start or finish dates).