Partner Pitch 2.0 Flashcards

(25 cards)

1
Q

What is LightEdge in one sentence?

A

A secure hybrid cloud and data center/infrastructure provider specializing in compliance-driven IT solutions, with 24/7/365 support and deep IBM hybrid cloud expertise.

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2
Q

What types of infrastructure does LightEdge provide?

A

Hybrid Cloud, Private Cloud, Public Cloud, Edge/On-Prem, and Colocation.

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3
Q

What platforms and partnerships support LightEdge’s infrastructure?

A

VMware, Nutanix, AWS, and IBM Power Systems.

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4
Q

What is LightEdge’s history and experience in networking?

A

We’ve operated for 26+ years and began as a regional ISP. All data centers are connected via a private fiber backbone with a 100% uptime SLA.

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5
Q

What Managed Services does LightEdge provide?

A

MDR/EDR, Monitoring & Maintenance, and Continuous Compliance.

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6
Q

What Disaster Recovery options are available?

A

BaaS (Backup as a Service), DRaaS (Disaster Recovery as a Service), and O365 Backup.

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7
Q

What Professional Services does LightEdge offer?

A

IT Strategy, Migration, Application Modernization, DBA Services, and Penetration Testing.

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8
Q

What core IT problems does LightEdge solve for enterprises?

A

Legacy systems, IBM dependencies, complex compliance, latency-sensitive workloads, and cloud transformation roadblocks.

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9
Q

Why is IBM such a pain point for modernization?

A

It’s often 30+ years old, critical to operations, and tightly coupled to nearby Linux/x86 workloads—making it hard to refactor or migrate.

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10
Q

What do customers want to get away from?

A

Managing hardware, renewing colo contracts, and trying to DIY compliance or disaster recovery.

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11
Q

What makes LightEdge different from other infrastructure providers?

A

Our IBM hybrid cloud solution, enterprise-grade compliance, custom edge compute anywhere, and private network backbone.

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12
Q

What is LightEdge’s edge compute solution?

A

A fully managed private cloud that we can stand up near any location (including remote sites), managed by LightEdge to eliminate latency and hardware overhead.

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13
Q

What’s LightEdge’s “Trojan horse” solution?

A

Our IBM hybrid cloud offering—it gets us in the door and enables broader modernization across cloud, AI/ML, and managed services.

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14
Q

What’s LightEdge’s track record in IBM Cloud hosting?

A

1 IBM Power Cloud provider in the U.S., and #3 globally.

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15
Q

How big can LightEdge deals get?

A

Hybrid workloads often hit $100K–$300K/month due to critical app dependencies.

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16
Q

What kind of workloads typically follow IBM in modernization?

A

x86/Linux workloads for AI/ML, analytics, and cloud-native platforms—often moved to AWS or our private cloud.

17
Q

What’s in it for channel partners?

A

They get to solve high-friction problems, close larger deals, and tap into AWS incentives with LightEdge support.

18
Q

How do we help partners uncover new opportunities?

A

We jointly map accounts using partner data, AWS tools, and intent signals to identify clients with IBM/AS400 needs.

19
Q

How does LightEdge support co-selling with AWS?

A

Through Premier Partner status, access to MAP funding, migration assessments, and shared success plans.

20
Q

What compliance frameworks does LightEdge support?

A

HIPAA, PCI, SOX, FISMA, FERPA, ITAR, Safe Harbor, CJIS, NIST, ISO, CMMC, and FedRAMP (in progress).

21
Q

How does LightEdge ensure always-on connectivity?

A

With a private fiber network interconnecting all data centers and rerouting traffic automatically for 100% uptime.

22
Q

What is EDR in simple terms?

A

Endpoint Detection and Response (EDR) is like a security camera on company devices—constantly monitoring for threats, stopping them, and recording what happened.

EDR provides real-time threat detection and response capabilities.

23
Q

What is MDR in simple terms?

A

Managed Detection and Response (MDR) is the 24/7 expert team that watches those security cameras (EDR), investigates threats, and responds on your behalf.

MDR services typically include threat hunting and incident response.

24
Q

How do EDR and MDR work together?

A

EDR detects and alerts. MDR investigates and responds—providing a full-service cybersecurity safety net for devices and data.

Together, they enhance security posture and incident management.

25
Why do LightEdge clients need MDR/EDR?
Most organizations don’t have the time, tools, or security staff to monitor cyber threats 24/7. LightEdge’s MDR/EDR service keeps them protected and compliant—especially under HIPAA, PCI, and other regulations. ## Footnote Compliance with regulations is crucial for avoiding legal issues and maintaining trust.