PASSED QUIZ

Question 1

ability to analyze, understand and manage an internal organization

Answer 1

GLOBAL MINDSET

Question 2

GLOBAL MINDSET

Answer 2

not dependent on assumptions of a single country, culture, or context

Question 3

What is using of Global-mindset?

Answer 3

analyze internal organization has potential to help the firm its effort to outperform rivals

Question 4

measured by product’s performance characteristics and its attributes for which customers are willing to pay

Answer 4

VALUE

Question 5

creating value for customers is the source of above-average returns for a firm

Answer 5

CREATING VALUE

Question 6

THREE CONDITIONS

Answer 6

UNCERTAINTY
COMPLEXITY
INTRAORGANIZATIONAL CONFLICTS

Question 7

characteristics of the firm’s general and industry environments and customers needs

Answer 7

UNCERTAINTY

Question 8

results from the interrelationships among conditions shaping a firm

Answer 8

COMPLEXITY

Question 9

managers making decisions as well as among those affected by the decisions

Answer 9

INTRAORGANIZATIONAL CONFLICTS

Question 10

capability of making successful decisions when no obviously correct model or rule is available

Answer 10

JUDGEMENT

Question 11

individuals holding these key decision-making position

Answer 11

STRATEGIC LEADERS

Question 12

spectrum of individual, social, and organizational phenomena

Answer 12

RESOURCES

Question 13

assets that can be observed and quantified

Answer 13

TANGIBLE

Question 14

status of its physical facilities are visible

Answer 14

TANGIBLE

Question 15

difficult to analyze and imitate
superior source of capabilities and core competencies

Answer 15

INTANGIBLE

Question 16

used to complete the organizational tasks required to produce, distribute, and service the goods or services

Answer 16

CAPABILITIES

Question 17

capabilities that serve as source of competitive advantage for a firm over its rivals

Answer 17

CORE COMPETENCIES

Question 18

consists of four specific criteria of sustainable competitive advantage

Answer 18

BUILDING CORE COMPETENCIES

Question 19

FOUR CRITERIA OF SUSTAINABLE COMPETITIVE ADVANTAGE

Answer 19

VALUABLE CAPABILITIES
RARE CAPABILITIES
COSTLY-TO-IMITATE CAPABILITIES
NON-SUBSTITUTABLE

Question 19

help firm to exploit opportunities

Answer 19

VALUABLE OPPORTUNITIES

Question 20

not possessed by many others

Answer 20

RARE CAPABILITIES

Question 21

capabilities that other firms cannot easily develop

Answer 21

COSTLY-TO-IMITATE CAPABILITIES

Question 22

capabilities do not have strategic equivalents

Answer 22

NON-SUBSTITUTABLE

Question 23

understand the parts of its operations that create value

Answer 23

VALUE CHAIN ANALYSIS

Question 24

activities completes in order to produce products and then sell, distribute, and service those products

Answer 24

VALUE CHAIN ACTIVITIES

Question 25

CREATING VALUE THROUGH CHAIN ACTIVITIES

Answer 25

SUPPLY CHAIN MANAGEMENT DISTRIBUTION MARKETING (SALES OPERATIONS FOLLOW-UP SERVICE

Question 26

activities including sourcing, procurement, conversion & logistic management

Answer 26

SUPPLY CHAIN MANAGEMENT

Question 27

activities related to getting the final product to customers

Answer 27

DISTRIBUTION

Question 28

activities taken for the purpose of segmenting target customers on the basis of their unique needs, satisfying customer's needs

Answer 28

MARKETING

Question 29

activities efficiently change raw materials into finished product

Answer 29

OPERATIONS

Question 30

activities taken to increase a product's value for culture

Answer 30

FOLLOW-UP SERVICE

Question 31

CREATING VALUE THROUGH SUPPORT FUNCTIONS

Answer 31

HUMAN RESOURCES FINANCE MANAGEMENT INFORMATION SYSTEM

Question 32

activities associated with managing the firm's human capital

Answer 32

HUMAN RESOURCES

Question 33

activities associated effectively acquiring and managing financial resources

Answer 33

FINANCE

Question 34

activities taken to obtain and manage information and knowledge throughout the firm

Answer 34

MANAGEMENT INFORMATION SYSTEM

Question 35

purchase of a value-creating activity from an external supplier

Answer 35

OUTSOURCING

Question 36

FIRMS ENGAGING IN EFFECTIVE RESOURCING

Answer 36

INCREASE THEIR FLEXIBITY MITIGATE RISKS REDUCE THEIR CAPITAL INVESTMENTS

Question 37

deciding to outsource to a foreign supplier

Answer 37

OFFSHORING