pathway terminology

Question 1

Module 0

Answer 1

focuses on primary life-threatening problems

Question 2

module 1

Answer 2

-part of system that assesses wide range of symptoms

Question 3

module 2

Answer 3

used by clinicians

Question 4

trauma

Answer 4

Injury in the last 7 days

Question 5

non-trauma

Answer 5

• due to illness rather than injury

Question 6

Pathway

Answer 6

A flow chart used to assess patient’s problem
- presented in a clear, user-friendly way

Question 7

question

Answer 7

presented by the system to be answered by caller

Question 8

Question rationale

Answer 8

• brief explanation of why question asked

Question 9

answer stem

Answer 9

Division of each question to be answered

Question 10

supporting information

Answer 10

explanation of what is meant by each answer stem

Question 11

body map

Answer 11

division between module 0 and 1 where user selects symptoms- based pathway

Question 12

keypoints

Answer 12

points used to identify whether pathway should be used or not

Question 13

call summary

Answer 13

contains details of questions which have a significant answer

Question 14

call report

Answer 14

contains details of all questions and the advice given

Question 15

disposition

Answer 15

the clinical outcome of the call once system has collected sufficient information

Question 16

disposition instructions

Answer 16

information to help the caller follow the disposition correctly

Question 17

DOS

Answer 17

• Directory of service
  -facilitated local delivery of reccomended disposition

Question 18

interim care advice

Answer 18

advice to help the caller/ patient manage the proble, until further assessment and/pr care is recieved

Question 19

care advice

Answer 19

advice to help the caller/patient manage the problem themselves when further assessment and care is not required

Question 20

early exit

Answer 20

functions within the pathways system for when its impossible or inappropriate to triage

Question 21

change answer

Answer 21

used to go back to a specific answer to change it

Question 22

restart triage

Answer 22

used to delete all triage answers and start the triage again from begining or change from 1st to 3rd party or vice versa

Question 23

specify

Answer 23

presented when additional information is required

Question 24

worsening advice

Answer 24

instructions about what to do if problem worsens

Question 25

"speak to"

Answer 25

telephone consultation

Question 26

"to contact"

Answer 26

face-to-face

Question 27

"refer to"

Answer 27

make a referral to service

Question 28

Neonate

Answer 28

0-1 hour

Question 29

infant

Answer 29

1-12 months `

Question 30

toddler

Answer 30

1-5 years

Question 31

child

Answer 31

5-16 yeard olf

Question 32

adult

Answer 32

16 or older

Question 33

For female patients, what age range is the pregnancy question asked

Answer 33

11-55

Question 34

local service

Answer 34

A service profiled DOS to provide the level of care the patient needs Can include: - GP practice -walk in -district nurse

Question 35

treatment centre

Answer 35

Service profilied via DOS to provide the level of care the patient needs. Can include -ED -Walk-in centre -Minor injury unit