Patient Centred Care

Question 1

What are the NHS values?

Answer 1

• Working together for the patients
• Everyone should be treated with respect and dignity
• Commitment to quality of care
• Compassion
• Improve lives
• Everyone counts

Question 2

What are the principles which guide the NHS?

Answer 2

• The NHS provides a comprehensive service to all
• Access to NHS services is based on clinical need and not an individuals ability to pay
• The NHS aspires to the highest standards of excellence and professionalism
• The patient will be at the heart of everything the NHS does
• The NHS works across organisational boundaries and in partnership with other organisations in the interest of patients, local communities and the wider population.
• The NHS is committed to providing best value for taxpayers’ money and the most effective, fair and sustainable use of finite resources.
• The NHS is accountable to the public, communities and patients that it serves.

Question 3

What is patient centered care?

Answer 3

Patient centered care is when health and social care professionals work collaboratively to with patients. It is coordinated and tailored to the needs of the individual and insures individuals are treated with care, dignity and respect.

Question 4

What are the four principles of patient centered care?

Answer 4

1. Affording and individual dignity, compassion and respect.
2. Offering coordinated care, support or treatment.
3. Offering personalised care, support or treatment.
4. Supporting individuals to recognise, develop and develop strengths and abilities to live a healthy and fulfilling life.

Question 5

It is important that healthcare professionals and the patient work together to.. ?

Answer 5

• Understand what is important to the person
• Make decisions about their care and treatment
• Identify and achieve their goals

Healthcare professionals must play a role in helping a patient develop the knowledge in order to fully participate in the partnership.