PCM 101 - Lesson 1 Flashcards

(54 cards)

1
Q

It is the principal method of human communication consisting of words used in a structured and conventional way.

A

Language

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2
Q

It is a structured system of communication

A

Language

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3
Q

It is a method of communication that involves the use of human languages

A

Language

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4
Q

It is the scientific study of language

A

Linguistics

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5
Q

It is the act of transferring information from one place, person, or group to another.

A

Communication

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6
Q

It is the transmission of message from sender to recipient

A

Communication

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7
Q

What are the three parts of communication?

A
  1. Sender
  2. The message
  3. Recipient
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8
Q

A type of communication according to mode that uses words in transferring information.

A

Verbal communication

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9
Q

A type of communication according to mode that uses facial expressions, postures, gestures, and no words at all.

A

Non-verbal communication

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10
Q

A type of communication according to mode that uses signages, graphs, illustrations, charts, arts, and any other things that we can see

A

Visual communication

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11
Q

What are the five multimodal type of communication?

A
  1. Visual
  2. Aural
  3. Linguistics
  4. Spatial
  5. Gestural
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12
Q

A type of multimodal communication that takes place when we hear sounds or musics

A

Aural communication

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13
Q

A type of multimodal communication that determines our way of communicating base on our closeness to the person we are communicating. It involves level of intimacy or closeness.

A

Spatial communication

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14
Q

It is the circumstance or environment in which the communication takes place

A

Context

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15
Q

Recite the four aspects of context according to DeVito (2005)

A
  1. Physical context
  2. Cultural context
  3. Socio-psychological context
  4. Temporal context
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16
Q

In this aspect of context, our behavior of communicating changes depending on the place where the communication occurred.

A

Physical context

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17
Q

In this aspect of context, our values, beliefs, life style, and behavior will depend on the culture you are in.

A

Cultural context

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18
Q

In this aspect of context, it involves how we relate to people around us. This context has something to do with our personal experience and the intimacy level between us and the people we are communicating.

A

Socio-psychological context

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19
Q

In this aspect of context, your initial reaction that fits to the context is involved.

A

Temporal context

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20
Q

It involves talking to oneself.

A

Intrapersonal communication

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21
Q

Also known as self / inner talk, inner monologue, or inner dialogue.

A

Intrapersonal communication

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22
Q

Psychologists call the intrapersonal communication as ___________ and ____________

A

Self-verbalization, self-statement

23
Q

The latin prefix “intra” in intrapersonal communication means what?

A

Within or inside

24
Q

Recite the five types of communication according to context

A
  1. Intrapersonal communication
  2. Interpersonal communication
  3. Extended communication
  4. Organizational communication
  5. Intercultural communication
25
It occurs when the interactive exchange takes place from two or more individuals
Interpersonal communication
26
The latin prefix "inter" in interpersonal communication means what?
Between, among, and together
27
Interpersonal communication vs Transactional talks • It involves greetings only
Interpersonal communication
28
Interpersonal communication vs Transactional talks • it involves getting to know each other • its aim is to maintain social relationship
Interpersonal communication
29
Interpersonal communication vs Transactional talks • ordinary conversation
Interpersonal communication
30
Interpersonal communication vs Transactional talks • its objective is to achieve something in the end of the conversation
Transactional talks
31
Interpersonal communication vs Transactional talks • formal and profound conversation
Transactional talks
32
Interpersonal communication vs Transactional talks • its aim is to accomplish or resolve something in the end of the conversation
Transactional talks
33
This type of communication according to context involves the use of electronic media like TV, radio, virtual conferencing, and other technological means.
Extended communication
34
This type of communication according to context takes place within an organization like a company.
Organizational communication
35
Two types of organizational structure
1. Formal structure 2. Informal structure
36
Four approaches in formal structure
1. Downward communication 2. Upward communication 3. Horizontal communication 4. Crosswise communication
37
It is an approach in formal structure that flows from upper to lower positions in an organization. From superior to subordinates. "Top-down"
Downward communication
38
It is an approach in formal structure that flows from lower to upper positions in an organization. From subordinate to superior. "Bottom-up"
Upward communication
39
It is a lateral approach in formal structure wherein employees send their message to other employees that have the same level of positions but assigned in a different units or departments.
Horizontal communication
40
It is a diagonal approach in formal structure wherein employees send their message to other employees that have different level of positions and assigned in different units or departments
Crosswise communication
41
In an organization, gossips and rumors are types of messages that are considered as __________. Such messages are caused by dissatisfaction from employees regarding their superiors and the rules being regulated.
Informal structure
42
It refers to the culture within an organization. It involves the core values, mission, vission, and development of an organization.
Organizational culture
43
It refers to the small group of people where communication is present.
Communication group
44
It is a type of communication according to context that takes place when a person communicate with another person who has different linguistic, religious, ethnic, social, and professional backgrounds.
Intercultural communication
45
Two types of communication according to purpose or style
Formal and Informal
46
It is a type of communication according to purpose or style that employs formal language and is used in lectures, public speeches, research, project proposals, reports, and business letters.
Formal communication
47
It is a type of communication according to purpose or style that employs personal and ordinary language. It is used when talking to a friend, family member, or an acquaintance. Its main purpose is to simply maintain and enhance our social life/relationships.
Informal communication
48
In Berlo's Model of Communication, what do you mean by S.M.C.R.?
S-ource M-essage C-hannel R-ecipient
49
In Berlo's Model of Communication, what are the factors that affect the Source and Recipient in encoding and decoding the message respectively?
Communication skills Attitude Knowledge Social system Culture
50
In Berlo's Model of Communication, what are the components of a good Message?
Connect Elements Treatment Structure Code
51
In Berlo's Model of Communication, what are the different Channels in transferring and recieving messages?
Seeing Hearing Touching Smelling Tasting
52
Recite the 7C's of Effective Written Communication
1. Be clear 2. Be concise 3. Be concrete 4. Be correct 5. Be coherent 6. Be complete 7. Be courteous
53
Recite the five general principles of effective communication
1. Know your purpose of communicating 2. Know your audience 3. Know your topic 4. Adjust you speech or writing to the context of the situation 5. Work on the feedback given to you
54
Recite the five principles of effective oral communication
1. Be clear with your purpose 2. Be complete with the message you deliver 3. Be concise 4. Be natural with your delivery 5. Be specific and timely with your feedback