PDCA Cycle - Clauses from AS9100

Question 1

Context of the Organization [and its QMS]

Answer 1

4

Question 2

Understanding the Organization and its Context

Answer 2

4

Question 3

Understanding the Needs & Expectations of Interested Parties

Answer 3

4

Question 4

Determining the Scope of the QMS

Answer 4

4

Question 5

Quality Management System and its Processes

Answer 5

4

Question 6

[Top] Leadership [Responsibilities]

Answer 6

5

Question 7

Leadership and Commitment

Answer 7

5

Question 8

Customer Focus

Answer 8

5

Question 9

Quality Policy

Answer 9

5

Question 10

Communicating the Quality Policy

Answer 10

5

Question 11

Organizational Roles, Responsibilities, and Authorities

Answer 11

5

Question 12

[High-Level Business] Planning

Answer 12

6

Question 13

Actions to Address Risks & Opportunities

Answer 13

6
A.K.A. Bonus: Preventative Action

Question 14

Quality Objectives and Planning to Achieve Them

Answer 14

6

Question 15

Planning of Changes

Answer 15

6

Question 16

Support [and Resources]

Answer 16

7

Question 17

People

Answer 17

7

Question 18

Infrastructure

Answer 18

7

Question 19

Environment for the Operation of Processes

Answer 19

7
A.K.A. Bonus: Work Environment

Question 20

Monitoring and Measuring Equipment

Answer 20

7
A.K.A. Bonus: Calibration

Question 21

Organizational Knowledge

Answer 21

7
Bonus: Versus Tribal Knowledge

Question 22

Competence

Answer 22

7

Question 23

Awareness

Answer 23

7

Question 24

Communication

Answer 24

7

Question 25

Documented Information

Answer 25

7

Question 26

Creating and Updating (Documented Info)

Answer 26

7

Question 27

Control of Documented Information

Answer 27

7

Question 28

Operation [or Production or Manufacturing]

Answer 28

8

Question 29

Operational Planning & Control

Answer 29

8

Question 30

Operational Risk Management

Answer 30

8

Question 31

Configuration Management

Answer 31

8

Question 32

Product Safety

Answer 32

8

Question 33

Prevention of Counterfeit Parts

Answer 33

8

Question 34

Requirements for Products and Services

Answer 34

8

Question 35

Customer Communication

Answer 35

8

Question 36

Determining the Requirements for Products & Services

Answer 36

8

Question 37

Review of the Requirements for Products & Services

Answer 37

8

Question 38

Changes to Requirements for Products & Services

Answer 38

8

Question 39

Design & Development Planning

Answer 39

8

Question 40

Design & Development Inputs

Answer 40

8

Question 41

Design & Development Controls

Answer 41

8

Question 42

Design & Development Outputs

Answer 42

8

Question 43

Design & Development Changes

Answer 43

8

Question 44

Control of Externally Provided Processes, Products, and Services

Answer 44

8

Question 45

Type & Extent of Control

Answer 45

8

Question 46

Information for External Providers

Answer 46

8 A.K.A. Bonus: Suppliers

Question 47

Production and Service Provision

Answer 47

8

Question 48

Control of Production & Service Provision

Answer 48

8

Question 49

Identification and Traceability

Answer 49

8

Question 50

Property Belonging to Customers or External Providers

Answer 50

8

Question 51

Preservation

Answer 51

8

Question 52

Post-Delivery Activities

Answer 52

8

Question 53

Control of Changes

Answer 53

8

Question 54

Release of Products & Services

Answer 54

8

Question 55

Control of Nonconforming Outputs

Answer 55

8

Question 56

Performance Evaluation

Answer 56

9

Question 57

Monitoring, Measurement, Analysis and Evaluation

Answer 57

9

Question 58

Customer Satisfaction

Answer 58

9

Question 59

Analysis and Evaluation

Answer 59

9

Question 60

Internal Audit

Answer 60

9

Question 61

Management Review

Answer 61

9

Question 62

Management Review Inputs

Answer 62

9

Question 63

Management Review Outputs

Answer 63

9

Question 64

Improvement (of all kinds)

Answer 64

10

Question 65

Nonconformity & Corrective Action [NC & CAR]

Answer 65

10

Question 66

Continual Improvement

Answer 66

10