Pediatric and Adolescent Interview Flashcards
(10 cards)
Characteristics of active listening?
● Active listening (ie. ask detailed f/u questions)
○ Not just listening, but hearing
○ Suggests awareness and understanding on multiple levels
Characteristics of guided questioning?
● Guided questioning (ie. draw out of silence) ○ Open ended -> focused ○ Eliciting a graded response ○ Asking a series of questions, one at a time ○ Offering multiple choices ○ Clarifying what the patient means ○ Encouraging the continuers ○ Echoing
Characteristics of empathetic responses?
○ Identify the patient’s feelings
○ Respond with understanding and acceptance
Characteristics of validation?
● Validation (i.e praise patient for approaching a health care provider and validate concerns)
○ Legitimize the patient’s emotional experience
Characteristics of reassurance?
Reassurance (ie. Patient may respond to hearing that challenges with parents are common)
○ Related to acknowledging patient’s feelings
○ Don’t be premature
Characteristics of summarization?
● Summarization
○ Demonstrates active listening
○ Also great for stalling
Characteristics of empowering the patients?
● Empowering the patient ○ Evoke patient’s perspective ○ Convey interest in the person, not just the problem ○ Follow the patient’s leads ○ Elicit and validate emotional content ○ Share info with patient ○ Make clinical reasoning transparent ○ Acknowledge your own limits
How is adolescent interview different than childhood?
■ Talk with them alone ■ Provide educational materials ■ Longer appointment ■ Use developmentally appropriate language and content of interview ■ Attention to privacy ■ Psychosocial history very important
What are the Components of the “Heads” mnemonic?
● Home-environment, relationships
● Education- academic performance, grade level, career aspirations
● Eating- nutrition, attitudes
● Activities- interests, work, participation
● Affect/ anxiety
● Drugs- smoking, drinking, drugs
● Sexuality- behavior, orientation, attitudes
● Safety- driving behavior, violence screen, abuse
What is paralanguage?
Qualities of speech (pacing, tone and volume