Pega Low-Code App Builder Extended 2 Flashcards by Iliyana Pantaleeva

How does Agile Workbench support agile development?

Agile Workbench provides continuous access to work item status and new work item creation.
Agile Workbench provides the ability to create steps.
Agile Workbench provides the ability to plan team capacity.
Agile Workbench provides the ability to create prototype work flows.

Agile Workbench provides continuous access to work item status and new work item creation.

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The three components for DevOps are people, process, and technology.

True False

True

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Which two statements are true about agile development and automated release management? (Choose Two)

While delivering projects, your first priority is to deliver the change as quickly as possible to production environments.
DevOps involves both business and technical team members in continuous integration and delivery.
With continuous integration, code changes are automatically built and released to production.
Continuous integration allows you to regularly merge code changes into a central repository to facilitate automated build and test runs.

DevOps involves both business and technical team members in continuous integration and delivery.

Continuous integration allows you to regularly merge code changes into a central repository to facilitate automated build and test runs.

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Select the two correct statements about work items in Agile Workbench. (Choose Two)
Responses

The development backlog includes user stories, bugs, and tasks.

Feedback items are feature enhancement requests.

User stories are the primary work items.

Major bugs are typically deferred.

Feedback items are feature enhancement requests.

User stories are the primary work items.

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Select two ways you use Agile Workbench to add details to bug and feedback items. (Choose Two)
Responses

Use the integrated screen capture tool.

Use the integrated audio recording tool.

Use the integrated video recording tool.

Record the bugs and feedback in the case life cycle step descriptions.

Use the integrated screen capture tool.

Use the integrated video recording tool.

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Select two use cases supported by Agile Workbench. (Choose Two)
Responses

During a peer review, the reviewer discovers and records an application bug.

The lead developer creates a new application for the development team.

The project team discusses how many application developers are needed and reports back
Question
Select two ways you use Agile Workbench t to the stakeholders.

You need to adjust the due date for several user stories.

During a peer review, the reviewer discovers and records an application bug.

You need to adjust the due date for several user stories.

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Mr. Andrews is a non-technical business user with subject matter expertise who participates in the application development. Mr. Andrews can be described as a citizen developer.

True False

True

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Which three elements need to be defined before you can estimate the project size and scope with the Estimator? (Choose Three)

Personas
Work queue
Case type
Fields
Data objects
Check answer

Personas
Case type
Data objects

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Drag the correct option to the matching field, and then click Check answer to verify your selections.

Dropzone 1
Staffing model
Dropzone 2
Deploy application
Dropzone 3
Release
Dropzone 4
Implementation methodology

Scrum/Agile
MLP n
Co-production
Pega cloud

Dropzone 1 Co-production
Staffing model

Dropzone 2 Pega cloud
Deploy application

Dropzone 3 MLP n
Release

Dropzone 4 Scrum/Agile
Implementation methodology

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Question
Drag the words from the bottom into the correct boxes.

Gateway Medical Inc. is developing a large project guided by a =========== On the large project, Catherine serves as the ===========, designing the overall application structure and managing a team of =============. Brian serves as the ==============, working directly with ================== and stakeholders to understand business needs.

Lead System Architect
Project Delivery Leader
Subject Matter Experts
System Architect
Business Architect

Project Delivery Leader
Lead System Architect
System Architect
Business Architect
Subject Matter Experts

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Question
Drag the role to the appropriate description.

Has deep knowledge of a particular business topic or domain
Creates acceptance criteria and prioritizes backlog items
Non-technical business user who participates in application development
Creates and executes functional and performance test scripts

Citizen Developer
Subject Metter Expert
Quality Assurance
Product Owner

Non-technical business user who participates in application development
Citizen Developer

Has deep knowledge of a particular business topic or domain
Subject Metter Expert

Creates and executes functional and performance test scripts
Quality Assurance

Creates acceptance criteria and prioritizes backlog items
Product Owner

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Question
Which two assets are assigned to a release and used to estimate the project scope and duration? (Choose Two)
Responses

Work groups

Channels

Case types

Processes

Data objects

Channels
Data objects

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In a process flow, a job candidate must meet certain job-specific prerequisites before HR schedules an interview. For example, a prospective Senior UX designer must have three years of experience in UX design.

Drag the shapes to the correct place on the process flow.

Meets prerequisites
Schedule interview
Send rejection email
Enter relevant experience

Enter relevant experience
Meets prerequisites
2.1 No - Send rejection email
2.2 Yes -Schedule interview

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A medical insurance claims case for a flu shot or annual exam are automatically approved. All other medical claims, such as visits to a specialist or alternative practitioners, require additional review by a claims agent.

An onboarding case requires that new employees receive an assigned seating location. If an employee is remote, it is unnecessary to assign a seating location or office equipment. The Facilities Setup process starts if the employee is not remote. Otherwise, the process does not execute.

A home appraisal case requires a house older than 40 years to be tested for asbestos. If the home is 40 years old or greater, additional information is required. If the home is less than 40 years old, the appraisal case moves forward.

A car insurance claims case always requires a claims agent to assess the claims report. If the claim includes images of the vehicle damage, the claim report must also include them.

Decision shape
No decision shape

A car insurance claims case always requires a claims agent to assess the claims report. If the claim includes images of the vehicle damage, the claim report must also include them. No decision shape

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Choose the answer that best completes the sentence

Automating decisions based on business logic enables ____________________.

Responses

application users to mark a specific location for business exceptions that may arise in the process flow

architects to spend less time building the application

architects to improve the performance of the application

application users to focus on decisions that require human expertise

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To determine how to process a loan application, you configure an application to evaluate an applicant’s credit score for a mortgage loan case.

If the credit score of the applicant is >700, the case goes immediately to underwriting.
If the credit score of the applicant is <500, the applicant is sent an email denying the loan application.
Otherwise, the case requires a follow-up review by a loan officer.
Which flow correctly captures the business decisions described?

Credit Score
Send Email < 500 - End
Underwriting > 700- End
Follow up Review - End
Run Credit Check

Run Credit Check
Credit Score
2.1 Send Email < 500 - End
2.2 Underwriting > 700- End
2.3 Follow up Review - End

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Which requirement could be satisfied with an optional action?
Responses

Require a separate approval process whenever an order exceeds USD10,000.

Allow a user to transfer a case to another employee at any stage of the case.

Reassign any task that remains open after three days to another user.

An application randomly sends a survey to customers once their case is resolved.

Allow a user to transfer a case to another employee at any stage of the case.

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Question
A business process requirement states that users should be able to modify the shipping address at any time without interrupting the primary path of the case. Which of the following options is the best way to design for this requirement?
Responses

Add a process to an alternate stage.

Add an optional action to the case type.

Add a process in a stage.

Add a step in a process. no

Add an optional action to the case type.

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A martial arts studio uses a Class Registration case type that manages student registration for four optional classes throughout the week.

Requirements state that students should be able to change their class registration during the Register class and Confirm registration stages but not on the Send class details case resolution stage.

Which of the following configurations support this requirement?
Responses

Create stage-only optional actions to change the class registration on the Register class and Confirm registration stages.

Create a case-wide optional action to change the class registration if an operator assigned the Student role is at the Register class stage.

Create a stage-only optional action to change the class registration on the Confirm registration stage. Because this stage occurs after the Register class stage, the Register class stage inherits the action.

Create a case-wide optional action to change the class registration with a when rule if the stage is equal to the Register class or Confirm registration.

Create stage-only optional actions to change the class registration on the Register class and Confirm registration stages.

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Drag each automation shape to the description that would best automate the scenario.

In a loan processing application, a new loan application creates a verification case.

In a purchase order application, attach an invoice with items cost break-down.

In a hiring application, skip the second round of technical interviews.

In a loan recovery application, send a notification about outstanding installments.

1 Create case
2. Create PDF
3. Change to the next stage
4. Send email

In a loan processing application, a new loan application creates a verification case. 1 Create case

In a purchase order application, attach an invoice with items cost break-down. 2. Create PDF

In a hiring application, skip the second round of technical interviews.
3. Change to the next stage

In a loan recovery application, send a notification about outstanding installments. 4. Send email

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Question
UPlus Bank offers new mortgage loans to eligible customers. The bank creates a loan request form to collect the loan requests and decides not to consider the loan request if a customer already applied for a loan. To achieve the business use case, which of the following Automation shapes is best suitable?
Responses

Send email

Search duplicate Cases

Persist Case

Create Case

Search duplicate Cases

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Which of the following statements is true about Automation shapes?
Responses

An Automation shape can be used to create Views.

An Automation shape can be used to change the Stage of a Case.

An Automation shape can be used to configure the Service-Level Agreements for a Case Type.

An Automation shape can be used to delete a Case.

An Automation shape can be used to change the Stage of a Case.

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Question
The UCom shopping website decides to share an update on order acceptance and the expected delivery time of the product. Which Automation Step is most suitable to achieve this objective?
Responses

Push notification

Post to pulse

Update Case

Send notification

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Which two use cases benefit from the creation of child cases? (Choose Two)

During new hire onboarding, which covers seating assignment, hardware and software selection, and orientation session enrollment, new hires must also enroll in benefits. Benefits enrollment also occurs outside of the Onboarding case during the annual open enrollment period.

A travel agent allows customers to create an itinerary with separate reservations for flights, hotels, and vehicle rentals. A different vendor might fulfill each reservation and more than one reservation of each type might be needed throughout the itinerary.

To enroll in online classes, students must log in to their student account, select their desired classes, and confirm their selections. Students cannot select classes that have conflicting schedules.

To apply for a job, an applicant submits the job application, and then human resources (HR) reviews the application. As part of the review, HR runs a background check on the applicant, contacts the applicant references, and verifies the education of the applicant. These tasks can be completed in any order and are specific to the Job application case type.
Check answer

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In an online banking application, a Transaction inquiry case is created when a suspicious transaction is detected. If the customer verifies that the transaction was unauthorized, Pega Platform creates a Fraud investigation case, which can be spun off into investigations as appropriate. Details about the transaction are collected in the Transaction inquiry case. Those details are populated in the Fraud investigation case. What two actions do you perform to achieve this configuration in App Studio? (Choose Two) Responses Configure Fraud investigation as a parent case and Transaction inquiry as a child case. Propagate the transaction data from the parent case to the child case. Reference the transaction data from the parent case in the child case. Configure Transaction inquiry as a parent case and Fraud investigation as a child case.

Propagate the transaction data from the parent case to the child case. Configure Transaction inquiry as a parent case and Fraud investigation as a child case.

In a mortgage application, the user creates a loan request. Before approving the loan request, the loan officer must receive the appraisal results. How can you configure the case types to reflect the loan request and appraisal relationship? Responses Make loan request a parent case type and appraisal a child case type. Make both loan request and appraisal parent case types. Make appraisal a parent case type and loan request a child case type. Make mortgage a parent case type. Make loan request and appraisal child case types.

Make loan request a parent case type and appraisal a child case type.

In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case PO-11, the Payment case Pay-37 and Packaging case Pac-56 are created. Which statement about the processing of PO-11, Pay-37, and Pac-56 is correct? PO-11 must be resolved before Pay-37 and Pac-56 is resolved. Both Pay-37 and Pac-56 must be resolved before PO-11 can be resolved. PO-11 can be resolved when either Pay-37 or Pac-56 is resolved. Pac-56 must be resolved before Pay-37 is resolved.

Both Pay-37 and Pac-56 must be resolved before PO-11 can be resolved.

When the total value for _________ in a case meets or exceeds the threshold value, the case is identified as a potential duplicate. weighted conditions a predefined property the Search duplicate cases step basic conditions

weighted conditions

A customer service representative opens a refund request case, determines it is a duplicate, and resolves it. The case status changes to Resolved-Duplicate. What happens to the case next? Responses The duplicate cases are automatically merged into one case. The case is routed to the manager for resolution. Processing of the case terminates. The duplicate case is moved to a queue to be merged later.

Processing of the case terminates.

Question You want to evaluate cases as potential duplicates when the existing cases and the current case have the same create operator. How can you ensure that only cases with the same create operator are evaluated? Responses Add a basic condition that uses the create operator value and apply a weight of 100. no Add a weighted condition that uses the create operator value, an equals operator, and a weight of 100. Add a weighted condition that uses the create operator value in both condition fields, an equals operation, and a weight of 0. Add a basic condition where the create operator in an existing case is the same as in the current case.

Add a basic condition where the create operator in an existing case is the same as in the current case.

Management reports that a large number of cases are incorrectly identified as potential duplicates. Which two approaches can you use to modify the duplicate case search process to reduce the number of potential duplicates identified? (Choose Two) Responses Increase the threshold value. Increase the weights for all basic conditions. Do not use a basic condition. Adjust the condition weights. Add a second Search duplicate cases step to filter out invalid duplicates.

Adjust the condition weights. Increase the threshold value.

In an onboarding case, new employees are assigned a seating location, office equipment, hardware, and software in the Equipment Selection stage shown above. However, if an employee is remote, it is unnecessary to assign the employee with a seating location or office equipment. How do you configure the case life cycle to reflect this behavior? Configure the IT Setup process to start if the employee is remote. Otherwise, the process is skipped. Configure the Facilities Setup process to start if the employee is not remote. Otherwise, the process is skipped. Configure the Facilities Setup process to skip if the employee is not remote. Otherwise, the process starts. Configure the Equipment Selection stage to skip if the employee is remote. Otherwise, the stage starts.

Configure the Facilities Setup process to start if the employee is not remote. Otherwise, the process is skipped.

Question Which two statements are true about skipping stages and processes? (Choose Two) Responses A process always starts unless a condition is present. Stages are always skipped unless configured to continue. A stage never skips unless a condition is present You can add only one condition to a stage or process.

A process always starts unless a condition is present. A stage never skips unless a condition is present

On a ---, you define a condition with comparators to determine when the is skipped. On a--- , you define a condition with comparators to determine when the is executed. stage process

On a stage, you define a condition with comparators to determine when the stage is skipped. On a process, you define a condition with comparators to determine when the process is executed.

Question In a customer service case type, customers can indicate that they are interested in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey stage. Otherwise, the case resolves automatically. How do you configure this behavior? Responses Configure the Customer Survey stage with a custom condition to start when the customer indicates interest in filling out a survey. Configure the processes in the Customer Survey stage to start if the customer indicates interest in filling out a survey. Configure the Customer Survey stage with a custom condition to skip when the customer does not indicate interest in filling out a survey. Configure the Customer Survey stage never to skip.

Configure the Customer Survey stage with a custom condition to skip when the customer does not indicate interest in filling out a survey.

Drag the words into the correct boxes timer wait step case dependency You can enforce all case workflow dependencies by using a _ to pause and resume case processing. You can create a wait step configured as a _ wait type that waits until all child cases are resolved before resuming the current parent case. You can create a wait step configured as a _ wait type that waits until the end of the business day before resuming the current case.

Drag the words into the correct boxes You can enforce all case workflow dependencies by using a wait step to pause and resume case processing. You can create a wait step configured as a case dependency wait type that waits until all child cases are resolved before resuming the current parent case. You can create a wait step configured as a timer wait type that waits until the end of the business day before resuming the current case.

Choose the two correct types of Wait steps. (Choose Two) Responses Paused Paused Timer Timer Case dependency Case dependency Dependency Dependency Approval

Timer Case dependency

Which requirement is best implemented by using a Wait step in a case? Responses You need to send an email after a user completes a form. You cannot proceed with an expense report until a manager approves the request. You must pause a case until a user uploads a signed document. You cannot complete a purchase case on a website unless you complete a new account subcase.

You cannot complete a purchase case on a website unless you complete a new account subcase.

Timer / Reference date / Loan Lock Date Case Dependency / To reach status / Pending Case Dependency / To be resolved Pause a Home loan case until the interest lock date Pause an Assistance request parent case until a Service child case reaches a status of Pending Pause a parent case until the Assistance request child case status is Resolve-Completed

Timer / Reference date / Loan Lock Date Pause a Home loan case until the interest lock date Case Dependency / To reach status / Pending Pause an Assistance request parent case until a Service child case reaches a status of Pending Case Dependency / To be resolved Pause a parent case until the Assistance request child case status is Resolve-Completed

Data validation using business logic enables you to validate a single field against multiple constant values when different values are required across the application. True False

True

Which three statements about data validation are correct? (Choose Three) The control, such as a drop-down list, validates that data is restricted to a set of values. The field type, such as a drop-down list, validates that data is restricted to a set of values. The field type, such as Date and time, validates that data is of the correct type. A validate condition, such as Currency equals USD, validates that data meets business requirements by using business logic. The business logic, such as Date and time, validates that data is of the correct type.

The control, such as a drop-down list, validates that data is restricted to a set of values. The field type, such as Date and time, validates that data is of the correct type. A validate condition, such as Currency equals USD, validates that data meets business requirements by using business logic.

Given that the following validation criteria triggers an error message, which data set triggers the error message? Update Operator is equal to "operationsdir@co.com" and Case status is not equal to "Open" Responses Update Operator = "operationsmgr@co.com" Urgency = 45 Case Status = "Open" Update Operator = "operationsmgr@co.com" Urgency = 50 Case Status = "Pending-Review" Update Operator = "operationsdir@co.com" Urgency = 45 Case Status = "Resolved" Update Operator = "operationsdir@co.com" Urgency = 50 Case Status = "Open"

Update Operator = "operationsdir@co.com" Urgency = 45 Case Status = "Resolved"

In a mortgage loan case type, applicants enter data in the Credit score, Income, Assets, Liabilities, and Loan amount fields. The data is submitted on different processes in the case type. The system informs applicants that, based on the data they provided in the Financial information stage, there are no loans available, and the case does not enter the Loan stage. How would you configure the case type to perform the data validation described in this scenario? Responses Configure business logic validation on the Loan stage. Configure business logic validation on each form. Set each field to the appropriate field type to test for valid data. Configure business logic validation on the Financial information stage. Set the control for each field to allow only valid data.

Configure business logic validation on the Loan stage.

Given the following validation criteria, which two data sets trigger an error message? (Choose Two) Urgency is greater than 50 or Case status contains "Open" Responses Update Operator = "operationsmgr@co.com" Urgency = 45 Case Status = "Open" Update Operator = "operationsdir@co.com" Urgency = 50 Case Status = "Open" Update Operator = "operationsdir@co.com" Urgency = 45 Case Status = "Resolved" Update Operator = "operationsmgr@co.com" Urgency = 50 Case Status = "Pending-Review"

Update Operator = "operationsmgr@co.com" Urgency = 45 Case Status = "Open" Update Operator = "operationsdir@co.com" Urgency = 50 Case Status = "Open"

Which two actions can you perform from the Explore Data landing page? (Choose Two) Filter, sort, or group data. Create a new field. Edit application data. Create a chart. Check answer

Create a chart. Filter, sort, or group data.

Question Drag the words from the bottom into the correct boxes. In an online shopping application, you use Response area to visualize data about recent returns. From the Response area, you analyze the types of returns and the amount of each return. In the Response area, you select a clustered column, and then you add the Case ID count, Return amount, and Purchase type fields. In the Response area, you add a tooltip and update the legend. 1. Explore Data landing page 2. Chart tab 3 Data tab 4.Insights

Drag the words from the bottom into the correct boxes. In an online shopping application, you use 4 Insights to visualize data about recent returns. From the 1, Explore Data landing page you analyze the types of returns and the amount of each return. In the 3, Data tab you select a clustered column, and then you add the Case ID count, Return amount, and Purchase type fields. In the 2Chart tab you add a tooltip and update the legend.

Question What are two benefits of using insights? (Choose Two) Responses Insights allow you to sort data for applications that use Theme UI-Kit to gain better access to the data you need Insights allow you to share data queries between users to support collaboration Insights allow you to modify application data to fit your business requirements Insights allow you to transform data queries into tables or visualizations to make data analysis easier

Insights allow you to transform data queries into tables or visualizations to make data analysis easier Insights allow you to share data queries between users to support collaboration

Which two actions can you perform from the Explore Data landing page? (Choose Two) Responses Filter, sort, or group data for product inventory. Edit medical facility data for a health insurance application. Create a pie chart for customer satisfaction data. Create a new Sales data field to reference an insight rule.

Create a pie chart for customer satisfaction data. Filter, sort, or group data for product inventory.

A sales manager runs weekly reports on the cost of preparing a car for customer delivery. Which type of report metric applies to this report? A process metric A business metric

A business metric

A report column __________ . A report filter___________. defines the content of the report; compares a data value in the record against a defined condition compares a data value in the record against a defined condition; adds a time period without configuring a function

defines the content of the report; compares a data value in the record against a defined condition

Question Drag each report category to the corresponding description. Reports list or summarize open (unresolved) work items in the application. Reports provide information about how long assignments are open. Reports provide data based on resolved (completed) work. 1. Monitor Process 2. Analyze Preformance 3. Monitor Assignments

Reports list or summarize open (unresolved) work items in the application. 1. Monitor Process Reports provide information about how long assignments are open. 3. Monitor Assignments Reports provide data based on resolved (completed) work. 2. Analyze Preformance

Question The payroll manager requests a report on the average length of time required to obtain the various approvals for employee raises and promotions. What type of metric does the report provide? Responses Approval metric Process metric Business metric

Process metric

Question A manager has requested a report that shows the purchase requests for each of the regional cost centers. The manager wants to organize the results so that the cost center appears only once on the report and the requests are listed under the cost center. How should you configure the report? Responses Use the cost center column to group the results. Summarize the requests column by count. Use the requests column to group the results. Filter the results so that only cost center and requests are included in the report.

Use the cost center column to group the results.

Question A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator and Work Status. You must sort the Create Date values so that the most recently created cases appear at the top of the list with the remaining cases descending from newest to oldest. How should you design the report to support this requirement? Responses For the Create Date property, select Highest to Lowest sort type. For the Create Date property, select Highest to Lowest sort type. Add a filter condition where Create Date is greater than one. Add a filter condition where Create Date is greater than one. For the Create Date property, select Count in the Summarize column. For the Create Date property, select Count in the Summarize column. Configure the Create Date as the first column in the report.

For the Create Date property, select Highest to Lowest sort type.

Which two of the following are examples of user interface elements that you can add to a view? (Choose Two) Text inputs Dashboard Data objects Links

Text inputs Links

You are designing a view for online order confirmation. If the customer selects the Is this order a gift? checkbox, the Gift note field is visible. Is this order a gift? ---- Gift note ---- Always Never If no zero If not blank Condition /Expression/ Custom Condition

Always Condition /Expression/ Custom Condition

Which of the following statements about action sets is correct? An action set can include multiple events and multiple actions. Conditions are applied to the entire action set. An action set can be applied only to an editable control. Only a single action set can be configured for a control.

An action set can include multiple events and multiple actions.

End users can clear selections on a form and view the previous actions on the case. How do you configure the action set on a button to achieve this result? Responses First, configure a Click event with a Refresh action. Next, add a View History action to the event. First, configure a Refresh event with a Click action. Next, configure a View History event and a Click action. First, configure a Click event with a View History action. Next, add a Refresh action to the event. First, configure a Click event with a Refresh action. Next, configure a Double-click event and a View History action.

First, configure a Click event with a Refresh action. Next, add a View History action to the event.

Question Which two of the following statements are true about user interface elements? (Choose Two) Responses The predefined formats for a button include Standard, Simple, and Strong Autocomplete is an example of a basic control available out of the box Formats for control types can only be reused across a case type Within an application each control type can only have one defined style.

The predefined formats for a button include Standard, Simple, and Strong Autocomplete is an example of a basic control available out of the box

Question Given that an event is a trigger caused by user activity and an action is a response by the application, which two of the following sets represent action sets (event > action) in Pega Platform™? (Choose Two) Responses Run data transform > Enter Double-click > Scan barcode/QR code Tab key > Add new work Open mobile app > Focus

Tab key > Add new work Double-click > Scan barcode/QR code

A customer must fill out their address in order to proceed to the next page. When a user selects Mobile as their preferred communication method, a Mobile Phone Number field is displayed. A promotion is available when a shopper has spent USD100. The Apply Promotion button is grayed out until there is USD100 in merchandise in the cart. Visible Disabled Required

A customer must fill out their address in order to proceed to the next page. Required When a user selects Mobile as their preferred communication method, a Mobile Phone Number field is displayed. Visible A promotion is available when a shopper has spent USD100. The Apply Promotion button is grayed out until there is USD100 in merchandise in the cart. Disabled

You can configure a channel so that users can use Amazon Alexa voice messages to answer questions or step through a process. True False

True

Which three statements about portals and landing pages are true? (Choose Three) The Web Portal is an example of a default landing page. A finished landing page can be placed on one or more application menus. Portals include landing pages that are listed on the main menu. Landing pages include portals that are listed on the main menu. The User Portal is an example of a default portal.

Portals include landing pages that are listed on the main menu The User Portal is an example of a default portal. A finished landing page can be placed on one or more application menus.

Portals Portals Landing pages Landing pages - are web channels that are accessed through a browser, regardless of the access device. ------- contain -- that combine information to match the needs of your users. To create new landing pages in App Studio, enter the Design mode to access the menu.

1. Portals 2. Portals 3. Landing pages 4. Landing pages

Question In which scenario is it appropriate to remove a landing page from an application? Responses You are developing a new landing page that is available for all users. You are developing a landing page that is not available from the main menu by default, but that users can add to the main menu if appropriate. You are developing a landing page that is only relevant for people managers and is not available for individual contributors. You are developing a landing page that replaces an existing landing page, which is being deprecated and should not be used by any users.

You are developing a landing page that replaces an existing landing page, which is being deprecated and should not be used by any users.

A user wants to see the number of service requests that team members perform at different times of a day. A developer adds the Reports to the main menu of the , a default portal. Reports is an out-of-the-box . landing page custom page User portal

1 custom page 2 User portal 3 landing page

Which two of the following statements about adding a channel-specific process in the Create stage are true? (Choose Two) Responses To add a channel-specific process, such as Digital Messaging, you select the More icon (three dots) on the Create stage. The channel must be added to the application before you can choose it as an option in the Create stage. You can only designate a channel-specific process in the Create stage in your case type. To add a channel-specific process, such as Alexa or chatbot, you create a new version of the application.

The channel must be added to the application before you can choose it as an option in the Create stage. To add a channel-specific process, such as Digital Messaging, you select the More icon (three dots) on the Create stage.

Identify two key elements and functionalities of a dashboard. (Choose Two) Slots provide spaces for widgets that display key performance indicators (KPIs), which users can then act on. Dashboard templates allow both developers and users to organize widgets differently, which increases individual productivity. A dashboard allows multiple user roles to access the same information in the same space, so everyone on the team can see the same information. Dashboard templates allow only developers to personalize workspaces, which ensures consistency across users.

Slots provide spaces for widgets that display key performance indicators (KPIs), which users can then act on. Dashboard templates allow both developers and users to organize widgets differently, which increases individual productivity. or Regions provide spaces for widgets that display key performance indicators (KPIs), which users can then act on. Dashboard templates allow both developers and users to organize widgets differently, which increases individual productivity.

You are an end user who wants to customize your dashboard to include your worklist. How do you achieve this? Responses Create a new Dashboard landing page that uses the Worklist page template. Update your dashboard to include the Worklist widget Updated your dashboard template from Two column to Two down. Create a Worklist landing page to add in to your dashboard landing page.

Update your dashboard to include the Worklist widget

Drag the Template image that matches the dashboard into the drop box on the right. 1. Two down 2. Right column 3. Reversed

1. Two down

Which of the following two statements are true about the dashboard? (Choose Two) Responses Each role-based interface includes a dashboard tailored to the role. The dashboard displays key performance indicators (KPIs) and operational information about your application. Each role-based interface includes an empty dashboard that must be customized with widgets tailored to the user's role. Role-based interfaces must be created and customized for the roles used in the business. The dashboard should contain all available widgets for a specific role to help increase productivity.

The dashboard displays key performance indicators (KPIs) and operational information about your application. Each role-based interface includes a dashboard tailored to the role.

Which two configurations can be performed from a mobile app channel? (Choose Two) Configure responsive user interface behavior for the application. Enable application lock to secure the mobile app. Add a swipe action for items in a list of open cases. Send push notifications when a task is assigned to a user.

Enable application lock to secure the mobile app. Add a swipe action for items in a list of open cases.

Two mobile app channel interfaces are created for the Manager and Employee user personas. The Manager channel interface contains capabilities to run reports and edit orders, while the Employee channel interface does not. Both personas can use either channel interface. Responses True False

False The channel interface for the Employee persona is different than that for the Manager persona, which contains additional application components not required or permitted for the Employee persona.

Which of the following options is a valid swipe action? Responses Starting an optional process on your case Changing the text color of a menu Returning to the previous screen Executing an optional action on your case

Executing / Initiating an optional action on your case

Your company needs two separate mobile apps: one for customers to place delivery orders and one for couriers to confirm deliveries. The specifications include using a blue header background for the customer app and a green header background for the courier app. Which configuration allows you to complete this task? Responses Create one mobile app channel interface. Rename the header elements as customer and courier, and change element background colors, respectively. Create two mobile app channel interfaces, one for customers and one for couriers. Set the background color in the layout menu for each Channel interface. Create two mobile app channel interfaces, one for customers and one for couriers. Set the background color in the theme configuration menu for each channel interface. Create two mobile app channel interfaces, one for customers and one for couriers. Set the background color in the content configuration menu for each channel interface. Create a single mobile app channel interface, and designate two header background colors that switch depending on who downloads the app.

Create two mobile app channel interfaces, one for customers and one for couriers. Set the background color in the layout menu for each Channel interface.

One major difference between decision tables and when conditions is that decision tables can return results other than true/false. True False

True Correct. Decision tables test the values of multiple properties to answer questions.

If a decision table fails to return a result for any of the testable rows, which of the following occurs? The decision table returns the result of the Otherwise row. The decision table returns an Error. The decision table returns Null. The decision table returns the result of First row.

The decision table returns the result of the Otherwise row.

The ECare automobile company uses a decision table to evaluate the Express Gold battery warranty discount off the repair price based on when a customer originally purchased their battery in USD. Alex purchased an Express Gold battery from the ECare company 25 months ago. Due to some minor issues, the battery needs repairing. The total repair cost is USD100. Because the battery is under the warranty period, what is the total due after the applied discount? Responses USD45 USD100 USD55 USD0

USD55

UPlus Bank uses a decision table to recommend a credit card based on customer status. Ryan applies for a credit card. He is an existing customer, is 32 years old, and has a credit score of 600. What type of credit card is recommended? Premier Gold rewards card Standard card Reward plus card Gold rewards card

Gold rewards card

Each row of a decision table consists of one or more testable conditions organized into columns. How does Pega Platform™ determine when to return the specified result for a row? Responses When all the conditions in the row are true. When the first condition in the row is true. When the last condition in the row is true. When any one of the conditions in the row is true.

When all the conditions in the row are true.

Drag each configuration option from the bottom to the description that would best automate the decision. Before submitting a purchase order, the shipping cost is calculated based on product availability and the fulfillment warehouse location. In a loan processing application, the installment is calculated based on the amount borrowed, annual interest rate, and period opted by the user. In an online grocery store, customers receive an extra 10 percent discount if the purchase amount exceeds USD300. In a flight booking application, the airline ticket price includes a base fare, fuel charge, tax, and meals. 1 Expression 2. Decision table

Before submitting a purchase order, the shipping cost is calculated based on product availability and the fulfillment warehouse location. 2. Decision table In a loan processing application, the installment is calculated based on the amount borrowed, annual interest rate, and period opted by the user. 1 Expression In an online grocery store, customers receive an extra 10 percent discount if the purchase amount exceeds USD300. 2. Decision table In a flight booking application, the airline ticket price includes a base fare, fuel charge, tax, and meals. 1 Expression

In an application to manage an information technology business, Kamika is hired as the company's first Network Technician. She needs access to a user interface that contains network diagnostic tasks and reporting features. How do you configure your application to support this requirement? Create a new persona named Network Technician and give Kamika the user name and password for the existing Technician user account. Create a new persona named Network Technician. Create a user account for Kamika and assign her the new persona. Create a new user using Kamika's email address. Send an application invitation that prompts Kamika to select the Network Technician persona. Create a new user using Kamika's email address and send her user name and password.

Create a new persona named Network Technician. Create a user account for Kamika and assign her the new persona.

Question Identify the use case that requires creating a new role. Responses A new application is created. An additional person needs to interact with an application. The permissions for an existing role are too limited for the work to be done. An additional combination of channel interface and permissions is necessary.

An additional combination of channel interface and permissions is necessary.

Drag each step from the left into the order required to invite the auditor as a new user on the right. Create the Auditor web channel Create the Auditor role Add the email address for the auditor Assign the Auditor role to the new user

1 Create the Auditor web channel 2 Create the Auditor role 3 Add the email address for the auditor 4 Assign the Auditor role to the new user

Question Drag each phrase to where they are needed to complete the task. Create a role Create a user 1 Supply a channel 2. Supply a name 3.Supply an email address 4. Supply a role

Create a role 1 Supply a channel 2. Supply a name Create a user 3.Supply an email address 4. Supply a role

Drag the words into the correct boxes Pega Platform provides three out-of-the-box collaboration tools that increases the productivity of application users. is a communication system that allows users to post, view, and reply to messages. offers a digital environment for users with a single, common interest to exchange ideas. Utilize to make files available to users application-wide or to limit information to specific cases or spaces. 1. Pulse 2. Documents 3.Spaces

Pulse Spaces Documents

Which Pega Platform feature allows users to categorize and relate Pulse messages using keywords? Responses Tags Insights Routing Pulse

Tags

Which collaboration tool enables users to resolve cases more effectively by minimizing their need to leave an application to access externally-stored content? Responses Pulse Spaces Documents Tags

Documents

Question A CSR resolving an auto claims case attaches a document required by the Claims Review team. In which location does the CSR attach the document so that access to the document is limited to only Claims Review team members working on that specific auto claims case? Responses The Case designer in App Studio. The Utility pane, located to the right of the case work area. The private space utilized by CSRs to facilitate team communication. The Documents landing page associated with the Claims application.

The Utility pane, located to the right of the case work area.

Which three authoring spaces are found in Pega Platform? (Choose Three) Dev Studio Case Types and data objects App Studio Admin Studio Access Manager

App Studio Admin Studio Dev Studio

Drag the words into the correct boxes supports agile methodology providing the workspace for low-code application development. Pega platform App Studio

Pega platform supports agile methodology providing the App Studio workspace for low-code application development.

Which DevOps step identifies issues early on in the development cycle? Integrate changes Ready to share Ready to deploy Ready to accept

Ready to share

Drag the configuration option on the left to the corresponding category. Scrume/Agile MLP n Co-production Pega cloud Release Implementation methodology Environment Staffing model

Release MLP n Implementation methodology Scrume/Agile Environment Pega Cloud Staffing model Co-production

Which three elements do you need to define before you can estimate the project size and scope with the Estimator tool? (Choose Three) Personas Data objects Fields Work Queue Case Type

Personas Data objects Case Type

Select the use case that requires an optional Action with multiple Steps. The design for a motor vehicle bureau License Renewal Case Type requires a photo to be taken before the license is issued. A call center Case Type includes steps for the service representative to confirm the customer's identity and record the reason for the call at the beginning of a Case. A travel booking application allows the customer to modify or cancel in-progress reservations and decide whether the system keeps or deletes the details of canceled reservations. A car insurance claims Case allows the service representative to update the customer's phone number at any time.

A travel booking application allows the customer to modify or cancel in-progress reservations and decide whether the system keeps or deletes the details of canceled reservations.

Q Drag each automation shape to the description that would best automate the scenario. In a loan processing application, a new loan application creates a verification case. In a purchase order application, attach an invoice with items cost break-down. In a hiring application, skip the second round of technical interviews. In a loan recovery application, send a notification about outstanding installments. 1 Create case 2. Change to the next stage 3. Send email

A In a loan processing application, a new loan application creates a verification case. 1 Create case In a hiring application, skip the second round of technical interviews. 2. Change to the next stage In a loan recovery application, send a notification about outstanding installments. 3. Send email

Drag each four Case workflow dependency scenarios from the bottom to the matching configurations. Wait type: Timer Set date/time interval Reference date/time Date/Time: Loan Lock Date Wait type: Case Dependency Wait for all child cases to be resolved Wait for (Case type): Any Assistance request To be resolved To reach status Wait type: Case Dependency Wait for all child cases to be resolved Wait for (Case type): Any Service To be resolved To reach status To reach status: Pending Pause a parent Case until the Assistance request child Case Status is Resolved-Completed. Pause an Assistance request parent Case until a Service child Case reaches a Status of Pending. Pause a Home loan Case until the interest lock date.

Wait type: Timer Set date/time interval Reference date/time Date/Time: Loan Lock Date - Pause a Home loan Case until the interest lock date. Wait type: Case Dependency Wait for all child cases to be resolved Wait for (Case type): Any Assistance request To be resolved To reach status -Pause a parent Case until the Assistance request child Case Status is Resolved-Completed. Wait type: Case Dependency Wait for all child cases to be resolved Wait for (Case type): Any Service To be resolved To reach status To reach status: Pending -Pause an Assistance request parent Case until a Service child Case reaches a Status of Pending.

Choose the two correct types of Wait Steps. (Choose Two) Dependency Timer Case dependency Approval Paused

Timer Case dependency

In App Studio, where do you set a field to have a default value of 0? The Data initalization page The pySetFieldDefaults Data Transform The Display tab of the Configure view page The Data Model tab for the Case Type

The Data initalization page

In which of the following scenarios is a data transform appropriate? In an account creation case, applicants enter a user name that they want in the Requested user name field. If the user name is unique, the system displays it in the Verified user name field on the Enter account information form. In an appointment scheduling case type, customers receive a confirmation email with the date and time that they selected for their appointment. In a time sheet case, employees enter the number of hours that they worked, the number of sick hours, and the number of paid time off hours. The total number of hours for the week are displayed on the time sheet. A loan application case determines the interest rate for a loan based on the applicant's credit score, net worth, and income-to-debt ratio.

In an account creation case, applicants enter a user name that they want in the Requested user name field. If the user name is unique, the system displays it in the Verified user name field on the Enter account information form.

In which two situations do you use a Data Transform? (Choose Two) Responses Copy data from one page to another. Create properties after creating a Case. Set a default property value. Reuse properties in two forms.

Copy data from one page to another. Set a default property value.

In which two scenarios should you set default property values? An assignment is automatically assigned to the default work queue for the consulting team. A customer receives a suggested product based on recent product search history. A manager approves or refuses hardware purchases within a week of the purchase request submission date. The arrival day and departure day for a hotel reservation is equal to today and tomorrow, respectively.

The arrival day and departure day for a hotel reservation is equal to today and tomorrow, respectively. A manager approves or refuses hardware purchases within a week of the purchase request submission date.

Drag the words into the correct boxes to complete the statement. Data initialization page Pre/Post Processing Action Run Data Transform Automation To reference a Data Transform in App Studio, add a聽--------聽to the Case Life Cycle, add a聽----------聽on a step, or use the聽-------------聽on the Settings tab of of the Case Type.

To reference a Data Transform in App Studio, add a聽Run Data Transform Automation聽to the Case Life Cycle, add a聽Pre/Post Processing Action聽on a step, or use the聽Data initialization page聽on the Settings tab of the Case Type.

1.Insights 2. Explore Data landing page 3 Data tab 4. Chart tab

What are three ways you can create a form View? (Choose Three) On the Workflow tab of a Case Type. On the Overview landing page. On the UX tab of a data object. On the UX tab of a Case Type. On the Data model tab of a Case Type.

On the Workflow tab of a Case Type. On the UX tab of a data object. On the UX tab of a Case Type.

You want to configure a View with fields for collecting data for a Step in the Case Life Cycle. How do you create the View? On the UX tab of the relevant data object, create a form View. On the Workflow tab, configure a View for the Step in the Case Life Cycle. On the Workflow tab, configure a list View for the Step in the Case Life Cycle. On the UX tab of the Case Type, create a partial View.

On the Workflow tab, configure a View for the Step in the Case Life Cycle.

Which option is available when you configure a form View? Change the layout to two columns. Change the template. Configure the Case Step instructions. Configure a field to span two columns instead of one column.

Change the layout to two columns.

Drag the template option from the bottom to align with the correct View type option on the left. Partial View List View Form View Details (One column) Table Default form

Partial View -Details (One column) List View - Table Form View - Default form

Which two statements about user interface elements is true? (Choose Two) Responses Autocomplete is an example of a basic control that is available out-of-the-box. You can configure the styling of a particular check box control on a View.聽 When you make changes to a theme, the changes apply to a single Case Type. Styling for user interface elements is controlled by the application theme.

Autocomplete is an example of a basic control that is available out-of-the-box. Styling for user interface elements is controlled by the application theme.

You want to configure a View that has a field that is conditionally displayed. A System Architect has already created a When Rule that you can use. What are two ways you can configure the view to achieve this behavior? (Choose Two) Responses You configure the field to be disabled based on a When Rule. You configure the field to be visible based on a custom Condition. You configure the field to be visible based on a When Rule. You configure the field to be disabled based on a custom Condition.

You configure the field to be visible based on a custom Condition. You configure the field to be visible based on a When Rule.

Which three statements about Portals and landing pages are true? (Choose Three) The Web Portal is an example of a default landing page. Portals include landing pages that are listed on the main menu. The Web Portal is an example of a default Portal. A finished landing page can be placed on one or more Portal menus. Landing pages include Portals that are listed on the main menu.

Portals include landing pages that are listed on the main menu. The Web Portal is an example of a default Portal. A finished landing page can be placed on one or more Portal menus.

Q A user wants to see the number of service requests that team members perform at different times of a day. A developer adds the Explore Data ------------Response area to the main menu of the ---------Response area, a default Portal. landing page Web portal

A user wants to see the number of service requests that team members perform at different times of a day. A developer adds the Explore Data -----landing page to the main menu of the -------Web portal, a default Portal.

You want to configure your dashboard to include the work volume by status. How do you achieve this? Responses Update your dashboard template from Wide-narrow. Update your dashboard to include the Work Volume by Status widget. Create a new Dashboard landing page that uses the Work Volume by Status page template. Create a Work Volume by Status landing page to add to your dashboard landing page.

Update your dashboard to include the Work Volume by Status widget.

Which of the following two statements are true about the dashboard? (Choose Two) Responses Each Persona-based interface includes a dashboard tailored to the Persona. Persona-based interfaces must be created and customized for the Personas used in the business. Each Persona-based interface includes an empty dashboard that must be customized with widgets tailored to the user's Persona. The dashboard should contain all available widgets for a specific Persona, to help increase their productivity. The dashboard displays key performance indicators (KPIs) and operational information about your application.

Each Persona-based interface includes a dashboard tailored to the Persona. The dashboard displays key performance indicators (KPIs) and operational information about your application.

Drag the words from the bottom to complete the blank spaces in the sentence: R-- are containers for R---, elements of the UI that displays information about the application. A R--- defines the layout of a R---and divides the workspace into R--- template dashboard widgets regions

--regions are containers for --widgets, elements of the UI that displays information about the application. A --template defines the layout of a --dashboard and divides the workspace into --regions

With which collaboration tool can users post, view, and reply to messages in Pega Platform? Explore Data Pulse Agile Workbench Tags widget

Pulse

A user wants to see what Cases are associated with the Artificial Intelligence (AI) initiative. How does the user browse the Cases that have the AI keyword tag? Post a Pulse message that uses #AI. In the Developer collaboration pane, search for AI. Use the Tags widget, and then add the AI tag. In Pulse, search for AI by using the @ symbol.

Use the Tags widget, and then add the AI tag.

A hiring manager reviews interview feedback in a job application Case. How does the hiring manager post a message to the interviewer with follow-up questions within the Case? Responses Send a Pulse message on the Case and use the # symbol to add the interview tag. Send a Pulse message on the Case and use the @ symbol to post the message to the interviewer. Send an email to the interviewer with follow-up questions. Send an email to the interviewer with follow-up questions by using a Send Email automation.

Send a Pulse message on the Case and use the @ symbol to post the message to the interviewer.

A form displays credit card information (current balance, credit limit, statement dates) and a list of transactions. You modify the ===========so that the credit card information displays in two columns (30 | 70) on a laptop or tablet screen. You utilize to ============== provide a positive user experience with minimal horizontal scrolling on a laptop and maximum data presentation on mobile devices. The credit card information automatically displays in two columns on the width of a laptop or tablet screen but as a single column on width of a mobile phone screen because of the default ========= . layout template responsive behavior responsive breakpoint

1. layout template 2. responsive behavior 3. responsive breakpoint

In App Studio, you move the credit card number column to the leftmost place. In Dev Studio, the Description column is set to Other and is not displayed when the user views the table on a tablet. The table is displayed as a list. For each row in the table, the contents of each column are stacked vertically. == responsive breakpoint ==Primary importance == Column importance

In App Studio, you move the credit card number column to the leftmost place. ==Primary importance In Dev Studio, the Description column is set to Other and is not displayed when the user views the table on a tablet. == Column importance The table is displayed as a list. For each row in the table, the contents of each column are stacked vertically. == responsive breakpoint

Drag the design consideration to the appropriate approach drop area. Design consideration Present a button Avoid horizontal Configure a date Approach Dropzone 1 of 3. Use responsive design Dropzone 2 of 3. Use auto-generated controls Dropzone 3 of 3. Create a simple UI

Dropzone 1 of 3. Use responsive design ==Avoid horizontal Dropzone 2 of 3. Use auto-generated controls ==Configure a date Dropzone 3 of 3. Create a simple UI ==Present a button

What are two benefits of responsive UI? (Choose Two) Responses Makes the application preview function available Maximizes data presentation for the available space Minimizes horizontal scrolling

Maximizes data presentation for the available space Minimizes horizontal scrolling

What is the default responsive behavior for tables? Responses The widest column in a table is displayed on mobile phones. The left-most column is automatically designated the primary column. The right-most column is automatically designated as the default column. Tables with more than four columns are not displayed on smaller devices. N

The left-most column is automatically designated the primary column.

Which of the following statements is true about device preview? Responses The device preview is available only for completed applications. Device preview is a Pega Platform™ add-on. The only preview options available are default options. You still must test applications on actual devices.

You still must test applications on actual devices.

Select two best practices to follow when designing mobile applications. (Choose Two) Responses Enable server-side decisions and validations. Configure horizontal scrolling for smaller devices. Incorporate native device features. Use controls that support tapping.

Incorporate native device features. Use controls that support tapping.