People Flashcards

1
Q

Describe a skills analysis

A

This involves collecting staffs individual skills to build a big picture of the workforce to highlight areas of strength and weakness.

This allows the business to plan appropriately: how many staff are needed, what type of staff are needed, when are these staff needed.

The organisation analyses the demand for its products and decides on how many staff are required to be employed to meet this demand.

The organisation carries out a skills analysis to determine if new, more skilled staff are required or if current staffs skills can be developed.

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2
Q

Describe a staffing forecast

A

The organisation will conduct a staffing forecast to highlight if any staff are due to leave (maternity, retirement) and if there is a shortfall or surplus.

If there is a surplus - some may need to be removed (redundancy) and if there is a shortfall - they will recruit new staff or train existing staff to fill the gap.

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3
Q

Describe an application form

A

An application form is a document produced by the organisation that provides applicants with the same questions.

These questions should allow applicants to give details of their skills, experience and qualities.

The business will then look at these applications and move successful candidates onto the next stage of the selection process.

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4
Q

Describe the advantages of an application form

A

Allows for easy comparison between candidates.

Allows the business to ask questions that are relevant to the business unlike a CV.

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5
Q

Describe the disadvantages of an application form

A

As all candidates have the same questions it is hard for them to stand out and for employers to see their personal flair.

Takes time to read through all applications.

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6
Q

Describe an interview

A

Interviews are face to face meetings where a manager questions candidates and assesses their responses against set criteria. Who ever preforms the best and provides the best answers will be most likely to get the job.

Interviews can be one to one, successive - one manager after another or panels - a number of people at the same time.

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7
Q

Describe the advantages of an interview

A

Good way of finding out how applicants act under pressure.

Give a good indication of an applicants personality and appearance.

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8
Q

Describe the disadvantages of an interview

A

Interview performance may be rehearsed and not a true insight into how they will preform on the job.

Organisations may miss out on high quality employees as they are nervous when sitting the interview.

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9
Q

Describe aptitude testing

A

Aptitude tests tests the candidates ability to preform specific tasks and react to a range of different situations usually related to the job they have applied for.

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10
Q

Describe personality testing

A

‘Measure’ the applicants personality to determine their strengths, weaknesses and whether they are a team player.

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11
Q

Describe medical testing

A

Used to determine whether a candidate is fit and healthy enough to carry out the job role.

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12
Q

Describe a traditional appraisal

A

This is a two way meeting between two members of staff to discuss the employees performance and to set targets for the future.

This is usually a formal meeting between an employee and their line manager.

This meeting usually highlights areas for training.

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13
Q

Describe the advantages of a traditional appraisal

A

Positive feedback and targets can be given which will motivate the employee.

Training needs can be highlighted - motivating and can increase their loyalty to the business.

Employees can be identified for promotions which can strengthen their loyalty to the business.

Strong relationships can be formed.

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14
Q

Describe the disadvantages of a traditional appraisal

A

Negative feedback can be given which can demotivate employees.

If a few areas of development are highlighted this can stress the employee.

Appraisals are time consuming and will result in less work being carried out.

Employees can resent the appraisals system as they fell they are being checked up on.

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15
Q

Describe a peer to peer appraisal

A

This is when the appraisal is carried out by a colleague at the same level in the organisation.

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16
Q

Describe the advantages of a peer to peer appraisal

A

Employee may be more relaxed as the feedback is given by a colleague.

17
Q

Describe the disadvantages of a peer to peer appraisal

A

Personal relationships could result in the appraisal being ineffective.

18
Q

Describe a 360 degree appraisal

A

This type of appraisal is conducted by the HR manager or line manager but as well as interviewing the employee about their own performance, they interview fellow colleagues, supervisors or subordinates about the employees performance.

19
Q

Describe the advantages of a 360 degree appraisal

A

A complete employee profile is given.

20
Q

Describe the disadvantages of a 360 degree appraisal

A

Some employees may find it difficult to be critical about their colleagues.

21
Q

What is employee relations?

A

Organisations can use a variety of methods to involve employees in decision making.

This is an important element in employee relations as if employees are consulted before decisions are finalised, they will feel more valued by the organisation.

Involving employees in decision making builds trust and loyalty.

22
Q

Describe workers director

A

When a low level employee (sales assistant/factory worker) is given a seat on the board of directors. They present their views and the views of their colleagues while feeling involved.

23
Q

Describe works council

A

Groups are made of equal numbers of employees and managers. The group discusses suggestions for change which reduces resistance from other members of the organisation.

24
Q

Describe consultative committees

A

These are very similar to works council but the members can involve customers, members of the public.

25
Q

Describe the equality act

A

This is a new (ish) act that replaces and simplifies all discriminatory acts: sex discrimination act 1975, race relations act 1976, equal pay act 1970, disability discrimination act 1995.

This act is applicable to all businesses in the UK so it is essential that all employees are aware of their legal responsibilities.

This act aims to reduce inequalities in the working environment by protecting 9 characteristics: age, disability, gender, race, marriage status, pregnancy and maternity, religion or belief, sexual orientation and gender reassignment.

26
Q

What would happen if businesses didn’t follow the equality act?

A

Legal action can be taken against the business.

Businesses can be fined.

Businesses can end up with poor reputation.