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People Flashcards

(55 cards)

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1
Q

What’s centralised organisational structure

A

A few people at the top who make important decisions

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2
Q

What’s the benefits of centralised organisational structure

A
  • consistent decisions
  • people at the top of Hierarchy usally have most experience
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3
Q

What some drawbacks of centralised organisational structure

A
  • the decision making is slow
  • people at the top can become disconnected
  • and they won’t have specialist knowledge
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4
Q

What’s decentraised organisational structure

A

Decision making is delegated by top management to middle and lower levels

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5
Q

Benefits of decentralised organisational structure

A
  • decisions made faster due to communication travels thru less layers
  • the decisions are made by specialist
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6
Q

Drawbacks of decentralised organisational structure

A
  • inconsistency in decisions
  • some decisions may not be aligned with overall aim
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7
Q

What’s tall organisational structure

A

Hierarchy with a long chain of command. Usally each manager has smaller span of control for employees

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8
Q

What’s flat organisational structure

A

(Less layers). Managers have larger span of control

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9
Q

Benefits of flat organisational structure

A

-easier for directors to make changes happen faster
- communication easier

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10
Q

What’s internal recruitment

A

When a job position is offered to a employer who already works at the business

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11
Q

Benefits of internal recruitment

A
  • employees who already work there needs less training as already know about firm
  • won’t cost anything to attract and train people
  • creates new vacancies
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12
Q

Drawbacks from internal recruitment

A
  • no new ideas
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13
Q

What’s external recruitment

A

Business that looks for people outside the organisation to fill a specific position

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14
Q

Benefits of external recruitment

A
  • bring new ideas from other business
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15
Q

Drawbacks for external recruitment

A
  • more expensive due to the advertising and requirers training
    -don’t bring any new vacancies
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16
Q

What’s the 4 main stages of the recruitment process

A
  • job analysis
    -job description
    -person specification
    Selection method
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17
Q

Describe job analysis

A

A business analysing what exact function of the job will be and what person there looking for

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18
Q

Describe job description

A

Describes what the job is and what a person will be doing day to day

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19
Q

Describe person specification

A

States the requirements for the individual person (qualifications, training , skills)

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20
Q

State some selection methods

A

-cv
-online testing
-interview

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21
Q

Name the 4 forms of communication

A
  • internal communication
    -external communication
  • vertical communication
    -horizontal communication
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22
Q

Describe internal communication

A

Communication within a business

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23
Q

Describe external communication

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A

Communication between a business

24
Q

Describe vertical communication

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A

Communication lent between employees at diffrent levels in organisations

25
Describe horizontal communication
- communication between employees at same level in organ structure
26
When is communication needed
- clarification for staff - motivation for staff
27
What’s some barriers of communication
- too little communication makes staff feel infinites and don’t understand - too much communication makes staff feel overwhelmed
28
Methods to improve communication
Staff should be trained in how to send a message
29
What’s an interview
Formal face-to-face meeting with person being interviewed is asked of a series of questions
30
 what is a part-time contract
People work less hours per week
31
Benefits of a part-time contract Four employees and a business
Employees- Offers more flexibility Business- they can ask them to work when there most busy
32
What full time employment
Employees work a minimum numbers of hours
33
Advantages of full time employment for a business
- gives business more control over how employees work
34
What job share
Where 2 people share a full time job
35
Advantage of job share for business and employees
Employees- gives them more flexibility Business- guarantee the number of hours will be worked
36
What’s zero-hour contracts
Businesses where they don’t have to give person any work and employees don’t have to accept
37
How is zero hour contracts benefits businesses and drawback’s employees
Provides maximum flexibility for business but bad for employees motivation
38
Non financial ways of motivation
- autonomy - management style -fringe benefits - job enrichment - job rotation
39
What’s autonomy
- amount of freedom to do your job that’s the manager provides
40
What’s management style
This is how much the employees enjoy the work and how valued they feel. More valued more they want to work
41
What’s fringe benefits
Benefits that aren’t financial but included in the business not the contract. E.g company cars
42
What’s Job enrichment
- this involves creating jobs that are challenging for employees that aren’t repetitive
43
What’s job rotation
- describe employees moving jobs within organisation. - gives them a variety
44
Types of management style
- authoritarian management style - democratic management style
45
Disadvantage of authoritarian management style
- don’t give employees much input into decisions making, takes responsibility away feeling less valued
46
What’s democratic management style
- let’s employees have an influence in decisions making - leads to motivation
47
Benefits of motivating employees
- productivity - staff retention
48
What’s productivity
- if motivated, employees attempt?to produce as much output as possible
49
What’s Staff retention
- increased motivation means staff stay for longer - businesses retain staff for as long as possible as reduces cost
50
Financial methods of motivation
- salary -commission -profit sharing -bonuses Promotion
51
What’s increased salary
- increased workers pay increases motivation
52
What’s Commission
- paid out As a % of sales staff - more they sell, more they earn
53
What’s profit sharing
Companies profits divided up between employees
54
What’s possibility for promotion
- business that often uses internal recruitment like to motivate
55
What’s Bonuses
- similar to commission not linked to sales - depend on quality of work -makes them motivated

Buisness (1 decks)

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