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Higher Business - Finance > People > Flashcards

People Flashcards

1
Q

Steps on workforce planning

A

1) analysis potential demand for good or service and decides how many staff and what skills are needed
2)firm conducts a staffing forecast and highlights if staff are due to leave
3) firm analyse all its current staff to detrmine the need for new staff and skills that need devoted in existing staff
4) surplus staff then firm will cut down
Shortage means gaps will be filled
5) review process and make changes if necessary

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2
Q

Methods of advertising for internal recruitment 4

A

Staff nitucebiard
Intranet
Internet email
Company news letter

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3
Q

Methods of external recruitment 4

A

Job centre
Newspaper ads
Websites like s1 jobs
Recruitment agencies

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4
Q

4 pros of internal recruitment

A

Vacancy filled quickly
Employee trusted
No external advertising costs
No training costs

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5
Q

4 cons of internal recruitment

A

Limited pool of candidates which means employee not best suited to job
Vacancy opens up in old employees role
Can cause jealousy
No new ideas/skills brought into firm

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6
Q

4 pros of external recruitment

A

New ideas and skills brought in
Larger pool of candidates to choose from
Avoids jealousy
Avoids opening up another vacancy

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7
Q

4 cons of external recruitment

A

Training costs
Time and costs for interviews
Firm need to gain trust for new employee in their new position
Existing staff may feel demotivated as weren’t offered position

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8
Q

Recruitment process

A

VADSA
identify vacancy
Analyse job
Produce job description
Produce person specification
Advertise job position

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9
Q

Selection methods 4

A

Application form
CV
testing
Interviews

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10
Q

What’s an application form

A

Questions given to applicant about their experience skills and qualities

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11
Q

What’s a CV

A

Contains work experience qualifications and personal experience

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12
Q

3 types of interviews

A

One to one
Panel several interviewers
Successive where best candidates progress to next stage of interview

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13
Q

2 pros and 2 cons of interviews

A

Find out how applicant reacts under pressure
Can give indication of applicants personality and character

Some applicants may act up to way interviewer would want to get job
Time consuming

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14
Q

con of testing

A

Time consuming

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15
Q

Attainment test

A

Allows candidate to demonstrate skills

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16
Q

Aptitude test

A

Asses natural abilities and personal skills of candidate

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17
Q

Physcometric

A

Asses persons personality and mental suitability

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18
Q

What’s an IQ test

A

Measures candidates mental ability

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19
Q

Name 4 tests

A

Aptitude
Physcomentric
IQ
Attainment

20
Q

4 pros of training

A

Helps improve quality of products/service
Motivates staff as they feel valued
Reduces number of accidents at work
Can attract high quality staff

21
Q

3 cons of training

A

Can be costly
Takes time out of production
Staff may leave after being trained

22
Q

What is corporate staff training and give a pro and con

A

Intense training programesthat will equip staff with work based skills

Firm will benefit from highly skilled staff

Work time lost through training

23
Q

What is graduate training schemes and give a pro and com

A

Offered to uni graduates

Successful completion of training course could lead to be offered a job position

Graduates demand a higher salary

24
Q

What is 2 examples work based qualifications

A

Apprenticeship scheme - some days at college some days working
- working helps them learn

Professional qualifications such as accounting or engeneerinh examinations can also be studied through work based training

25
Q

2 pros and a con of work based qualifications

A

Employees gain qualification while also learning through their work
Employees can contribute to firm whil learning

Staff may leave for a better job after getting the qualification

26
Q

Mallows theory

A

Each level needs or be satusfyed before they can progress to next level

1) physioligical needs
2) safety needs
3) belongings and loving needs
4) esteem needs
5 self accusation

27
Q

What is physiological needs

A

Food water and warmth

28
Q

What is safety needs

A

Security and safety

29
Q

What are belongings and loving needs

A

Intimate relationships and friends

30
Q

What are esteem needs

A

Prestige and feeling of accomplishment

31
Q

What are self accusation needs

A

Achieving ones full potential

32
Q

What are the 2 basic needs from maslows

A

Physiolocal and safety needs

33
Q

What the 2 physical needs

A

Belongingness and love and esteem needs

34
Q

What’s the order of mazlows theory

A

1) physiological needs : water food warmth
2)safety needs : security, safety
3) belongingness and loving needs : intimate realationship and friends
4)esteem needs: prestige and feeling of accomplishment
5) self accusation : achieving ones full potential

35
Q

2 parts of herzburg theory

A

Motivators - which result in job satisfaction
Hygiene - which prevent dissatisfaction

36
Q

What is autocratic leadership

A

Easer that defines tasks that need done and closely monitors theur completion

37
Q

3 pros 2 cons of autocratic

A

Style good in crisis as produces a quick decision
Style suits unskilled staff that need kept in check
Style is suitable in work with highly standardised products

Staff aren’t consulted in decision making
Miss out on potential solutions from staff

38
Q

What is democratic leadership

A

Leader sets objectives and leaves employees to compete them in way suited to them

39
Q

3 pros and 2 cons of Democratic i

A

Promotes good communication between worker and elader
Firm can acces more solutions by consulting staff
Boosts employees moral as opinion matters

Decision making takes lomher as staff consulted
Style not useful in confidential decision

40
Q

What is Laize fair leadership

A

Evaders just is in an extreme form where e players are left completely alone to carry out work, leaders can provide advice when consulted

41
Q

3 pros and 2 cons of laize faire

A

Employees work at own pace
Boosts morale and staff feel empowered
Management able to get on with own tasks rather than monitoring staff
Management unaware of problem till it’s too late

42
Q

What is the employees rights act

A

Contains comditions of employment an employmer is legally obliged to tell new employee.
Contains- job title, holidays, wage, hours of work.

43
Q

Equality’s act

A

To stop discrimination in the workplace
9 protected characteristics
Age
Disability
Race
Sex
Sexual orientation
Religion
Pregnancy
Marraige
Gender reassignment

44
Q

Pros of equalities act

A

Avoids discrimination which means employees treated fair which means positive culture will thrive

45
Q

Negatives of equalities act 4

A

Ensuring disabilities acces might be costly
Allowing employees to pray takes away from production time
Could result in fines and sanctions if non compliant
Org may face legal action if found to be discriminatimg against employees

Higher Business - Finance (5 decks)

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