People Flashcards
process of setting goals and designing a path toward a competitive position
strategic planning
system of actions that leaders take to drive an organization toward its goals and objectives
strategic management
process that involves a systematic survey and interpretation of relevant data to identify external opportunities and threats and to assess how these factors affect the organization currently and how they are likely to affect it in the future
environmental scanning
Method for assessment of an organization’s strategic capabilities through use of the environmental scanning process, by which internal and external factors affecting achievement of organizational goals are identified and considered.
SWOT Analysis
Concise outline of an organization’s strategy, specifying the activities the organization intends to pursue and the course its management has charted for the future.
mission statement
Description of what an organization hopes to attain and accomplish in the future, which guides it toward that defined direction.
vision statement
Actions, processes, or results that are needed to deliver a desired value.
value drivers
Process by which an organization identifies performance gaps and sets goals for performance improvement by comparing its data, performance levels, and/or processes against those of other organizations.
benchmarking
State in which an organization’s strategy is consistent with its external opportunities and circumstances and its internal structure, resources, and capabilities.
strategic fit
Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.
KPI’s
Employees’ perceived value of the total rewards and tangible and intangible benefits they receive from the organization as part of employment, which drives unique and compelling organizational strategies for talent acquisition, retention, and engagement.
employee value proposition (EVP)
Clusters of highly interrelated attributes, including knowledge, skills, and abilities (KSAs), that give rise to the behaviors needed to perform a given job effectively.
competencies
Process of systematically studying a job in order to identify the activities/tasks and responsibilities it includes, the personal qualifications necessary to perform it, and the conditions under which it is performed.
job analysis
Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.
developmental activities
Organization characterized by a capability to adapt to changes in environment.
learning organization
People who learn best through a hands-on approach; also called tactile learners.
kinesthetic learners
Learning/development programs offered initially in a controlled environment with a segment of the target audience.
pilot program
Instructional design model that works to gain feedback and build models early in the process; generally has three phases: preparation, iterative design, and iterative development.
successive approximation model (SAM)
Instructional design model based on the concept that training should be tightly focused on specific performance measures that the organization has determined are important.
action mapping
Process of delivering educational or instructional programs to locations away from a classroom or central site.
distance learning
System that holds course content information and has the capability of tracking and managing employee course registrations, career development, and other employee development activities.
learning management system (LMS)
