People Flashcards

(18 cards)

1
Q

What is the recruitment process

A

The process of attracting people to apply for a job

-Indentify a vacancy- check that the post exists
-Carry out a job analysis- find out what the job involved
-Job description- describes the main duties of the job
-Person specification- describes the type of person needed for the job
-Advertise the job- (internally or externally)
-Send out application forms

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2
Q

What is internal and external advertising

A

Internal- advertise to employees already within the organisation (email or poster or notice board)
External- advertise to people out with the business( newspaper, on business website)

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3
Q

A and D if internal and external advertising

A

Internal A- less competition for job D- might not have the right people
External A- more options for people for the job
D- some people won’t have another experience

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4
Q

What is the selection process

A

The process of choosing the best person for the job

Receive applications- used to compare the candidates skills and qualities against others
Create a shortlist- a shortened list of the most suitable candidates
Holding interviews/ testing- (interview) allows the organisation to ask potential candidates a series of questions (testing) practical assessments to test the candidate
Offer the position

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5
Q

What are advantages of training

A

Better skills, employees will be more efficient meaning productivity will increase, more motivated so less likely to be absent

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6
Q

What are disadvantages of training

A

Very costly, time consuming

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7
Q

What are the types of training

A

Induction, on the job, off the job

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8
Q

What is induction training and what are A and D

A

Offered to new employees when they join the business, provides an intro( eg. Tour of premisies, health and safety info)
A- will become more familiar with the organisation and job role quickly
D- takes time to carry out training

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9
Q

What is on the job training and what are A and D

A

Training that is undertaken in the place of work
A- less expansive as off the job, specific to organisations needs
D- quality of training might not be as good

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10
Q

What is off the job training and what are A and D

A

Training that is undertaken outside the place of work
A- higher quality training
D- expensive, productivity may decrease due to time being spent away from place of work

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11
Q

What are flexible working practises

A

Job share- two people sharing full time job
Part time- working less then full time hours
Home working- working from home using technology
Condensed hours- working required number of hours over fewer days
Flexi-time- giving people flexibility in their start and finish times
Teleworking- people working away from the office

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12
Q

What are non financial incentives

A

Using non financial things to motivate staff such as- praise, training, team working, giving extra responsibilities

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13
Q

What are financial incentives

A

Using financial things to motivate staff such as- commission- getting a percentage of the money based on how much a person makes
Piece rate- the amount of money for each item produced
Salary- paying a fixed amount each year in monthly instalments
Time rate- pay per hour
Bonus- extra money
Overtime- working over minimum hours to get more money

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14
Q

What is industrial action

A

Things employees do to get their way/ probe a point

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15
Q

What are methods of industrial

A

Strike- employees refuse to enter workplace or do any work
Sit in- employees come to workplace but don’t do any work
Picket line- employees protest outside the workplace
Overtime ban- employees refuse any overtime requested by employer
Work to rule- only carry out terms agreed in contract
Go slow- employees do work at a slow pace

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16
Q

What is the impact of industrial action

A

Effects on sales and profits as output will be affected due to disruption of production or service delivery
Poor image and reputation

17
Q

What must employers do in the health and safety act

A

Provide health and safety training to employees
Provide necessary equipment and clothing to employees
Provide toilets and clean drinking water

18
Q

What must employees do in the health and safety act

A

Report hazards or accidents that occur
Not tamper with equipment