People Flashcards
(18 cards)
What is the recruitment process
The process of attracting people to apply for a job
-Indentify a vacancy- check that the post exists
-Carry out a job analysis- find out what the job involved
-Job description- describes the main duties of the job
-Person specification- describes the type of person needed for the job
-Advertise the job- (internally or externally)
-Send out application forms
What is internal and external advertising
Internal- advertise to employees already within the organisation (email or poster or notice board)
External- advertise to people out with the business( newspaper, on business website)
A and D if internal and external advertising
Internal A- less competition for job D- might not have the right people
External A- more options for people for the job
D- some people won’t have another experience
What is the selection process
The process of choosing the best person for the job
Receive applications- used to compare the candidates skills and qualities against others
Create a shortlist- a shortened list of the most suitable candidates
Holding interviews/ testing- (interview) allows the organisation to ask potential candidates a series of questions (testing) practical assessments to test the candidate
Offer the position
What are advantages of training
Better skills, employees will be more efficient meaning productivity will increase, more motivated so less likely to be absent
What are disadvantages of training
Very costly, time consuming
What are the types of training
Induction, on the job, off the job
What is induction training and what are A and D
Offered to new employees when they join the business, provides an intro( eg. Tour of premisies, health and safety info)
A- will become more familiar with the organisation and job role quickly
D- takes time to carry out training
What is on the job training and what are A and D
Training that is undertaken in the place of work
A- less expansive as off the job, specific to organisations needs
D- quality of training might not be as good
What is off the job training and what are A and D
Training that is undertaken outside the place of work
A- higher quality training
D- expensive, productivity may decrease due to time being spent away from place of work
What are flexible working practises
Job share- two people sharing full time job
Part time- working less then full time hours
Home working- working from home using technology
Condensed hours- working required number of hours over fewer days
Flexi-time- giving people flexibility in their start and finish times
Teleworking- people working away from the office
What are non financial incentives
Using non financial things to motivate staff such as- praise, training, team working, giving extra responsibilities
What are financial incentives
Using financial things to motivate staff such as- commission- getting a percentage of the money based on how much a person makes
Piece rate- the amount of money for each item produced
Salary- paying a fixed amount each year in monthly instalments
Time rate- pay per hour
Bonus- extra money
Overtime- working over minimum hours to get more money
What is industrial action
Things employees do to get their way/ probe a point
What are methods of industrial
Strike- employees refuse to enter workplace or do any work
Sit in- employees come to workplace but don’t do any work
Picket line- employees protest outside the workplace
Overtime ban- employees refuse any overtime requested by employer
Work to rule- only carry out terms agreed in contract
Go slow- employees do work at a slow pace
What is the impact of industrial action
Effects on sales and profits as output will be affected due to disruption of production or service delivery
Poor image and reputation
What must employers do in the health and safety act
Provide health and safety training to employees
Provide necessary equipment and clothing to employees
Provide toilets and clean drinking water
What must employees do in the health and safety act
Report hazards or accidents that occur
Not tamper with equipment