People Flashcards
(11 cards)
Verbal communication tips (5/6)
Project
Repeat yourself
Be excited
Engage with class - think out loud
Don’t ramble
Non verbal communication tips (3)
Use gestures
Stand where everyone can hear you
Body language! (don’t fold arms…)
Reluctant handler traits (4)
Often under duress
Not interested
Won’t make eye contact
won’t face you
Reluctant handler solutions (3)
Praise, notice small improvements - find things!
Find a way to bond, be sincere
Try to get the person forcing them to train to come
Know it all solutions (5)
Ask them Qs
Make them feel important
Include them
Get them to demonstrate if you can
Cut them down to size if necessary
The softy traits (4)
Often toy breeds and/or rescues
Might cry
Worried dog won’t love them
Don’t want to be assertive - insecure
The softy solutions (4)
Encourage and praise
Notice effort
Appeal to their soft nature
Know when to back off!
The socialite solutions (3)
Praise
Keep them on track
Cellphones on silent
Heavy handed solutions
Find something positive
Correct them. Stop the class if necessary - ask them to leave if needed
Multiple handlers
Sort out before class who is handling
If dog is whining too much, see if a swap helps, then stick to it
Problem solving
Make handlers part of the solution
Take beliefs into account
Adjust handlers’ energy according to dogs’ energy (add to 10…)