People Flashcards
(15 cards)
Identify the roles of human resource management
Recruiting and selecting employees, motivating and training staff, providing safe working conditions, promoting good working relationships and ensuring employees receive correct pay
Identify the different types of workers
Manual, blue collar, white collar and professional
Identify the changes in workers
Increase in female workers, fewer core staff, more casual workers, fewer manufacturing jobs, more service jobs and technological redundancy
Identify the recruitment process
Carry out a job analysis, prepare a job description, prepare a person specification and prepare advertisements for the job
Identify where businesses choose to advertise their job vacancies
Local press, national press, job centre plus, recruitment agency and online
Identify the stages in the selection process
Identify the best candidates, interview best candidates, test the best applicants, collect references, decide on best candidate for the job
Identify types of training
Induction, in-service, on the job and off the job
Why does HRM train staff
Motivates staff, makes staff more flexible for other tasks, improves efficiency and if staff are higher quality less staff have to be employed
Identify ways that businesses motivate staff
Money, job satisfaction, security, companionship and personal development
Identify the different wage systems
Salary, hourly rate, piece rate, commission, bonus and profit sharing
Identify the different working conditions which businesses offer employees instead of fixed working hours
Job sharing, flexitime, teleworking and condensed hours
Why is it important for businesses to motivate their staff
Lowers costs, increases business performance and prevents industrial action
Identify the different types on industrial action which employees can take
Strike, picketing, go slow, work to rule and overtime ban
Identify the legislations which businesses must abide by
Health and safety at work act, health and safety display screen, employments rights act, minimum pay act, equality act, data protection act and freedom of information act
Identify the internal and external factors which can affect the success of HRM activities
Internal-Finance, human resources and capital
External-(PESTEC) political, economical, social, technological, environmental and competition
