People In Business Flashcards

Question

What is Taylor's Theory of Motivation?

Answer 1

Pay fair wages/salaries If an employee is not paid a fair wage for their work, they may become dissatisfied and demotivated Offer excellent working conditions If the workplace is dirty, unsafe or uncomfortable, employees may become dissatisfied and demotivated Google has a reputation for providing amazing workplaces, which include gourmet restaurants, laundry services and dog care Offer employment contracts which provide job security If employees feel that their job is not secure, they may become anxious and demotivated and contribute less to the business's goals

Answer 2

Build a recognition and rewards culture When employees are recognised and rewarded for their hard work, they are motivated to continue performing well Examples include salesperson of the month award and regular staff social events Offer opportunities for growth and development When employees are given opportunities to learn new skills and advance in their careers, they are motivated to continue working for the company Examples may include personalised growth plans, which help workers achieve professional goals or sabbaticals, which allow workers to periodically pursue a valued interest Provide challenging work which requires problem-solving When employees are given challenging work that allows them to use their skills and abilities, they are motivated to continue performing well Examples may include job rotation or job enlargement through delegation

Answer 3

Financial incentives are rewards or payments given to employees in return for their labour or improved performance The different theories of human motivation offer varying perspectives on the role of money in motivating staff Herzberg's Two Factor Theory says that money is not generally a motivator, but the lack of it leads to dissatisfaction Maslow's Hierarchy of Needs argues that people move through levels of needs that motivate them; their lower-order needs are closely linked to financial rewards, while their higher-order needs are rarely linked to pay Physiological and safety needs can be partially met by providing adequate pay Love and Belonging needs are often met by encouraging aspects such as teamwork

Answer 4

An organisational structure outlines the reporting relationships, roles, and responsibilities of employees

Answer 5

A hierarchy refers to the levels of authority within an organisation It describes the ranking of positions from top to bottom The higher the position in the hierarchy, the more authority and power it holds The hierarchy usually includes top-level management, middle-level management, and lower-level employees

Answer 6

The chain of command is the formal line of authority that flows downward from top management to lower-level employees It defines who reports to whom and who is responsible for making decisions The chain of command helps to establish a clear communication channel and helps to maintain accountability within the organisation

Answer 7

The span of control refers to the number of employees that a manager or supervisor directly manages It is based on the principle that a manager can only effectively manage a limited number of employees A narrower span of control means that there are more layers of management A wider span of control means that there are fewer layers of management

Answer 8

Hierarchical Organisational Structure Disadvantages Can create communication barriers between upper and lower levels of the hierarchy Decision-making can be slow as information must pass through multiple layers of management Flat Organisational Structure Disadvantages Employee roles and management may not be clearly defined May require employees to take on multiple roles and responsibilities, leading to burnout and stress

People In Business Flashcards

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