people in business Flashcards
(39 cards)
What is the primary purpose of recruitment in a business?
The purpose of recruitment is to attract and identify potential job candidates who are suitable for a particular role.
What is the difference between recruitment and selection?
Recruitment is the process of attracting candidates, while selection is the process of choosing the best candidate.
What are the two types of recruitment?
Internal recruitment (hiring from within the business) and external recruitment (hiring from outside the business).
What are some common advertising methods for job vacancies?
Internal advertising (newsletters, staff noticeboards) and external advertising (newspapers, social media, recruitment agencies).
What is an organisational structure?
An organisational structure outlines the reporting relationships, roles, and responsibilities of employees within a business.
What is the hierarchy in an organisational structure?
Hierarchy refers to the ranking of positions from top to bottom, with higher positions holding more authority.
What is a chain of command in a business?
The chain of command defines the formal line of authority, establishing who reports to whom and who is responsible for decision-making.
What is span of control in an organisational structure?
Span of control refers to the number of employees a manager directly oversees, with narrower spans meaning more layers of management.
What is the role of directors in a business?
Directors make key strategic decisions, such as corporate policies, investment of profits, and growth objectives.
What is the role of a manager in a business?
Managers help a business operate effectively on a day-to-day basis by achieving short-term and long-term goals.
What are the responsibilities of senior managers?
Senior managers set long-term plans, contribute to strategic decisions, and plan to achieve the business’s overall goals.
What is the role of functional managers?
Functional managers run specific business functions, such as marketing or finance, and make operational decisions.
What is the role of operational staff in a business?
Operational staff perform tasks directed by their managers, such as sales or customer service roles.
What is the role of support staff in a business?
Support staff assist with non-core operations, such as IT technicians or HR assistants.
What is the purpose of training in a business?
Training helps employees acquire new skills, while development improves existing skills, benefiting both the business and the employee.
Why is training important for businesses?
Well-trained employees are more productive, loyal, and flexible, leading to higher efficiency, lower turnover, and better performance.
What are some advantages of on-the-job training?
It is practical, tailored to the job, and cost-effective, as employees learn while working.
What are some disadvantages of on-the-job training?
Employees may make mistakes, training can disrupt the workplace, and it may not be effective for all employees.
What are financial incentives?
Financial incentives are rewards or payments given to employees in exchange for their labour or improved performance.
What is the role of remuneration in motivating employees?
Remuneration refers to wages or salary, and provides workers with compensation for their work, meeting their basic needs.
What is the purpose of commission as a financial incentive?
A bonus is an additional payment given for achieving specific goals, completing projects, or exceeding expectations.
What is the role of promotions in motivating employees?
Promotion offers employees higher-level responsibilities and increased pay, acting as a long-term motivator.
What are fringe benefits?
Fringe benefits are additional perks, like healthcare or a company car, offered to employees to motivate and retain them.
What are Maslow’s lower-order needs, and how do they relate to financial incentives?
Maslow’s lower-order needs (physiological and safety needs) can be met by providing adequate pay, motivating employees to meet these basic needs.
