people: training and development

Question 1

benefits of training

Answer 1

• employees become more competent which leads to greater output
• training results in less waste which reduces cost
• reduces accidents which decrease the business’ liabilities
• staff feel valued and more confident so are motivated

Question 4

costs of training

Answer 4

• financial costs of training can be high
• work time is lost which reduces output
• fully trained staff may leave for better jobs

Question 4

three types of training

Answer 4

• induction training
• on the job
• off the job

Question 5

benefits of induction training

Answer 5

• new recruit settles in so output target reached
• training minimises the mistake the new recruit may make

Question 6

costs of induction training

Answer 6

• firm can invest in this training only for the recruit to leave so no return on their investment
• the firm has to tailor the train to the new recruit

Question 7

benefits of on the job training

Answer 7

• training is relevant to the job
• training takes place in the workplace which reduces costs
• apprentice gains relevant pratical training

Question 8

costs of on the job training

Answer 8

• firm has to pay for the training
• can be time consuming so lose out on output

Question 9

benefits of apprenticeships

Answer 9

• get first hand practical knowledge of the industry
• quickly see if the job is desirable instead of wasting years at uni
• they are paid while they learn
• firms are given funding from the government

Question 10

benefits of work based qualifications

Answer 10

• can increase salary when qualified
• can be tailored to suit the firm’s needs
• training takes place in the workplace which reduces costs

Question 11

cost of work based qualifications

Answer 11

• can be time consuming
• costly to pay for trainers

Question 12

benefits of graduate training schemes

Answer 12

• Graduates are acknowledged for their qualifications
• Supported move from university to the workplace
• Help to decide your chosen career path

Question 13

costs and benefits of off the job training

Answer 13

• takes longer
• more expensive
• staff have no distractions and can concentrate quickly

Question 14

one to one

Answer 14

This is where the manager and the employee meet to agree targets for the year
and then to assess whether these targets have been met.

Question 15

360 degree

Answer 15

This is where the manager who is appraising the employee seeks opinion of the staff with whom the employee deals, before giving a verdict on their performance.

Question 15

peer to peer

Answer 15

With this form of appraisal, it is only colleagues in the same or similar position
are asked to provide feedback on specific aspects of an employee’s performance