Performance Management Flashcards
(17 cards)
What is performance management
Performance management looks at the present and future of the employee, and what can be done for future performance to meet future goals.
What is another definition of performance management?
Is it the process of creating work environment or setting in which people are enable to perform to the best of their abilities
What is performance appraisal?
Performance appraisal is often part of performance management, although some companies still rely on performance appraisal alone.
Performance appraisal looks at all past actions of the employee within the set amount of time, and rates how well they performed in their role and how many goals they met.
What is Knowledge management?
It is the process that transforms individual knowledge to organisational knowledge.
One of the key benefit of knowledge management practices in organisation is it’s positive impact on organisational performance.
What is the difference between performance management and performance appraisal?
Performance management
• proactive
•forward looking
•strategic
•on going
Performance appraisal
•reactive
•backward looking
•operational
•once a year
What is another definition of performance management?
It is a whole work that begins when a job is defined and follows through every detail and stage of an employee performance of their job.
What is another definition of knowledge management?
It is a conscious process of defining, structuring, retaining and sharing knowledge and experiences of employees within the organisation.
The process of process management entails the following:
1 coaching and mentoring of individuals and groups.
2 development of action plans to correct deviations
3 early identification and reporting of deviation
4 monitoring and measurement of individual and group performance
Name 3 major components of knowledge management
• people who keep the knowledge and apply them
•processes, with which people create, capture, store, organize and distribute knowledge
•information, which are the pieces of facts and data that people convert and apply as knowledge.
What is the purpose of performance management?
To assess and ensure that employees are carrying out their duties which they are employed to do in an effective and satisfactory manner, contributing to the overall business objectives.
What are the processes of performance management
Performance planning
Performance measurement and evaluation
Performance feedback and documentation
Performance coaching and mentoring
Performance planning:
•Setting the direction and definition expectations
•determining employee’s goals and objectives
• determining the evaluator and method to be used
• develop an action plans
Performance coaching and mentoring
•conducting interim checks on progress
• exploring the causes ofpoor performance
•providing coaching and mentoring
Performance measurement and evaluation
•measuring the performance
•rating the performance
Performance feedback and documentation
•providing performance feedback
•recording and communication performance results
Conditions conducive to the implementation of the performance management process:
•the whole process is evaluated yo improve effectiveness.
•at formal review of progress towards the targets is conducted
•departmental and individual perfomance targets are set within wider objectives
•a vision of organisational strategic objectives is communicated to employers
360° feedback definition
Also known as multi source feedback or the multi rater system of carrying employees evaluation has revolutionized performance management.
