Personnel Management & Leadership Mindset

Question 1

Fundamentals of Mentoring

What are Chief Morrow’s 10 Fundamentals of Mentoring?

Answer 1

1. Active Listening
2. Empathy and Understanding
3. Provide Constructive Feedback
4. Set Clear Goals
5. Be a Role Model
6. Encourage Independence and Initiative
7. Offer Support and Resources
8. Be Patient and Flexible
9. Respect and Trust
10. Celebrate Successes

Fundamentals to Mentoring by Chief Morrow, 2024

Question 2

Fundamental to Mentoring

1. Describe the importance of “Active Listening”.

Answer 2

1. In the fire service, active listening is crucial not only for understanding personal and professional goals but also for ensuring effective communication during emergency situations. Mentors should emphasize the importance of clear communication and attentive listening skills.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 3

Fundamental to Mentoring

1. Describe the importance of “Empathy and Understanding”.

Answer 3

1. Given the high-stress nature of the fire service, mentors should demonstrate empathy and understanding towards the unique challenges and experiences that firefighters may encounter, both on and off-duty.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 4

Fundamentals of Mentoring

1. Describe the importance of “Provide Constructive Feedback”.

Answer 4

1. Feedback in the fire service should be clear, direct, and focused on improving performance and ensuring the safety of firefighters and the public. Mentors should provide feedback that is specific to firefighting tasks, techniques, and protocols.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 5

Fundamental to Mentoring

1. Describe the importance of “Set Clear Goals”.

Answer 5

1. Goals in the fire service may include professional development objectives, such as obtaining certifications or mastering specific skills, as well as personal goals related to health, wellness, and work-life balance.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 6

Fundamental to Mentoring

1. Describe the importance of “Be a Role Model”.

Answer 6

1. Mentors in the fire service should exemplify the values of professionalism, integrity, teamwork, and dedication to service. They should lead by example in adhering to safety protocols, following procedures, and prioritizing the wellbeing of their team members.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 7

Fundamental to Mentoring

1. Describe the importance of “Encourage Independence and Initiative”.

Answer 7

1. While teamwork is essential in the fire service, mentors should also encourage firefighters to develop their problem-solving skills, take initiative, and demonstrate leadership qualities when appropriate.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 8

Fundamental to Mentoring

1. Describe the importance of “Offer Support and Resources”.

Answer 8

1. Mentors should be knowledgeable about resources available to firefighters for training, mental health support, and personal development. They should actively connect mentees with relevant resources and provide support during challenging situations.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 9

Fundamental to Mentoring

1. Describe the importance of “Be Patient and Flexible”.

Answer 9

1. Firefighters face unpredictable and dynamic situations, so mentors should be patient and adaptable when mentoring them. Flexibility is key to adjusting mentoring approaches based on the changing needs and circumstances of firefighters.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 10

Fundamentals of Mentoring

1. Describe the importance of “Respect and Trust”.

Answer 10

1. Trust and respect are foundational to effective teamwork in the fire service. Mentors should cultivate a culture of respect and trust among team members and lead by example in upholding these values.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 11

Fundamentals of Mentoring

1. Describe the importance of “Celebrate Successes”.

Answer 11

1. In addition to celebrating individual achievements, mentors in the fire service should foster a culture of camaraderie and teamwork by recognizing collective successes and milestones.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 12

Development Pathway

1. What are the four (4) elements of the Development Pathway?

Answer 12

1. Self- development: the work they should engage in direct.
2. Education: all types, but formal education is a must.
3. Experience: provide them with experiences. Explain, demonstrate, perform.
4. Training: provide the necessary training to support the development.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 13

Development Pathway

Remember, it’s your job! (1.) —, (2.) —, correct (3.) — and improve (4.) —.

Answer 13

1. Mentor
2. Develop
3. Behavior
4. Performance

Fundamentals to Mentoring by Chief Morrow, 2024

Question 14

Development Pathway

Fill in the missing sentence: Remember, it’s your job! (1.) —.

Answer 14

1. Mentor, develop, correct behavior and improve performance.

Fundamentals to Mentoring by Chief Morrow, 2024

Question 15

Strategic Plan

Why do we exist (i.e., what is CPFR’s Mission)?

Answer 15

1. To effectively respond, continuously improve, and compassionately serve.

Memory Aid: ER C(h)ics - ER CI CS

CPFR Strategic Plan, 2023-2025

Question 16

Strategic Plan

Central Pierce Fire & Rescue will experience success when we all do the following five things as an individual and as an organization:

Answer 16

1. Drive the Mission
2. Model the Values
3. Manage Your Portion of the Business
4. Care for Each Other
5. Care for Ourselves

CPFR Strategic Plan, 2023-2025

Question 17

Strategic Plan

What are our seven organizational values?

Answer 17

1. Commitment to Excellence - Core (Hungry)
2. Respect - Permission to Play
3. Trust (worthiness) - Aspirational
4. Integrity - Permission to Play
5. Competence - Core (Smart)
6. Professionalism - Aspirational
7. Compassion and Selflessness - Core (Humble)

CPFR Strategic Plan, 2023-2025

Question 18

Strategic Plan

Of our seven organizational values, which are considered core values?

Answer 18

1. Commitment to Excellence - Core (Hungry)
2. Competence - Core (Smart)
3. Compassion and Selflessness - Core (Humble)

CPFR Strategic Plan, 2023-2025

Question 19

Strategic Plan

Of our seven organizational values, which are considered aspirational?

Answer 19

1. Trust (worthiness) - Aspirational
2. Professionalism - Aspirational

CPFR Strategic Plan, 2023-2025

Question 20

Strategic Plan

Of our seven (7) organizational values, which are considered “permission to play”?

Answer 20

1. Respect - Permission to Play
2. Integrity - Permission to Play

CPFR Strategic Plan, 2023-2025

Question 21

Strategic Plan

What are the five (5) aspects of demonstrating a Commitment to Excellence?

Answer 21

1. Develop and maintain technical proficiency
2. Exemplify a strong work ethic
3. Demonstrate dependability
4. Promote a positive culture
5. Show pride in self, organization and profession

CPFR Strategic Plan, 2023-2025

Question 22

Strategic Plan

What are the four (4) aspects of demonstrating Respect?

Answer 22

1. Be tactful - right time, right place, and right topic
2. Use candor - timely and to the point
3. Talk only about what you know to be true
4. Discuss principles and position, not politics or personality

CPFR Strategic Plan, 2023-2025

Question 23

Strategic Plan

What are the three (3) aspects of demonstrating Trust(worthiness)?

Answer 23

1. Offer trust to gain trust
2. Demonstrate confidence in each other through timely, specific, and relevant feedback
3. Establish and maintain clear, open communication

CPFR Strategic Plan, 2023-2025

Question 24

Strategic Plan

What are the three (3) aspects of demonstrating Integrity?

Answer 24

1. Do the right thing all the time
2. Follow through and do what you said you would do
3. Own your mistakes and accept feedback

CPFR Strategic Plan, 2023-2025

Question 25

# Strategic Plan What are the three (3) aspects of demonstrating *Competence*?

Answer 25

1. Focus on your job first 2. Be a continuous learner 3. Actively mentor others | CPFR Strategic Plan, 2023-2025

Question 26

# Strategic Plan What are the three (3) aspects of demonstrating *Professionalism*?

Answer 26

1. Bring credit to yourself, the organization, and the profession 2. Adhere to appearance and conduct standards 3. Hold each other accountable | CPFR Strategic Plan, 2023-2025

Question 27

# Strategic Plan What are the five (5) aspects of demonstrating *Compassion and Selflessness*?

Answer 27

1. Demonstrate empathy 2. Actively listen 3. Place duty before self 4. Give more than you take 5. Commit to humanity and dignity | CPFR Strategic Plan, 2023-2025

Question 28

# Strategic Plan **(1.) ---** represent the heart of the Districts’ expected culture. They are not meant to change over time, and Members of the District should lean on them as a strong sense of how to behave each and every day while at work.

Answer 28

1. Core Values | CPFR Strategic Plan, 2023-2025

Question 29

# Strategic Plan **(1.) ---** are present in some places within the District’s culture, but not solidified across the entire District. These values need additional development over the life of the plan.

Answer 29

1. Aspirational Values | CPFR Strategic Plan, 2023-2025

Question 30

# Strategic Plan **(1.) ---** are the minimum standards of behavior within our culture that is expected at the District.

Answer 30

1. Permission to Play Values | CPFR Strategic Plan, 2023-2025

Question 31

# Strategic Plan At CPFR, the question, "Why do we exist" is answered by our **(1.) ---**. "How do we behave?" is answered by our **(2.) ---**. "How will we succeed?" is answered by our **(3.) ---**. "What is most important right now?" is answered by our **(4.) ___**.

Answer 31

1. Mission Statement 2. Values 3. Vision 4. Strategic Anchors | CPFR Strategic Plan, 2023-2025

Question 32

# Strategic Plan At CPFR, "Mission Statement" is the aswer to the question, **(1.) "---"**.

Answer 32

1. Why do we exist? | CPFR Strategic Plan, 2023-2025

Question 33

# Strategic Plan At CPFR, "Values" is the answer to the question, **(1.) "---"**.

Answer 33

1. How do we behave? | CPFR Strategic Plan, 2023-2025

Question 34

# Strategic Plan At CPFR, "Vision" is the answer to the question, **(1.) "---"**.

Answer 34

1. How will we succeed? | CPFR Strategic Plan, 2023-2025

Question 35

# Strategic Plan At CPFR, "Stragegic Anchors" is the answer to the question, **(1.) "---"**.

Answer 35

1. What is most important right now? | CPFR Strategic Plan, 2023-2025

Question 36

# Strategic Plan **(1.) ---** are intentional topics, directions, or statements that the leadership team believes must be in front of the District at all times. They are meant to be the “filters” that all decisions for the District are made through.

Answer 36

1. Strategic Anchors | CPFR Strategic Plan, 2023-2025

Question 37

# Strategic Plan What are CPFR's Strategic Anchors?

Answer 37

1. Health 2. Execution 3. Possibility | CPFR Strategic Plan, 2023-2025

Question 38

# Strategic Plan What is CPFR's Vision Statement?

Answer 38

Central Pierce Fire & Rescue will experience success when we all do the following five things as an individual and as an organization: * Drive the mission * Model the values * Manage your portion of the business * Care for each other * Care for ourselves | CPFR Strategic Plan, 2023-2025

Question 39

# Lieutenant Job Description What is the official two (2)-sentence job description of the Lieutenant's position?

Answer 39

1. Protects life and property by supervising and performing fire fighting, emergency aid, hazardous materials, and fire prevention duties. 2. Maintains fire and aid equipment, apparatus, and coordinates operations / maintenance of the station facility assigned to. ## Footnote Lieutenant Eligibility List, 03/25/2024

Question 40

# Lieutenant Job Description 1. What is the official statement of the supervision exercised by a Lieutenant?

Answer 40

1. Exercises supervision over full-time firefighters / EMTs, firefighter / paramedics and other temporary or seasonal employees as assigned. ## Footnote Lieutenant Eligibility List, 03/25/2024

Question 41

# Lieutenant Job Description A Lieutenant participates in and supervises firefighters in what four (4) areas of work?

Answer 41

1. Emergency Services 2. Training 3. Maintenance 4. Development of Plans ## Footnote Lieutenant Eligibility List, 03/25/2024

Question 42

# Lieutenant Job Description What five (5) aspects of Emergency Services work does a Lieutenant participate in and supervise firefighters in?

Answer 42

1. Firefighting 2. EMS 3. HazMat 4. Fire Prevention 5. Communications ## Footnote Lieutenant Eligibility List, 03/25/2024

Question 43

# Lieutenant Job Description What three (3) aspects of Training does a Lieutenant participate in and supervise firefighters in?

Answer 43

1. Fire drills 2. Classes 3. Instruction ## Footnote Lieutenant Eligibility List, 03/25/2024

Question 44

# Lieutenant Job Description What four (4) aspects of Maintenance does a Lieutenant participate in and supervise firefighters in?

Answer 44

1. Firefighting equipment 2. EMS equipment 3. Apparatus 4. Facility ## Footnote Lieutenant Eligibility List, 03/25/2024