Perspectives on Knowledge

Question 1

Article

Answer 1

Wasko and Farage 2000

Question 2

‘Knowledge as an object’ definition

Answer 2

Justified true belief

Question 3

‘Knowledge embedded in people’ definition

Answer 3

That which is known

Question 4

‘Knowledge embedded in community’ definition

Answer 4

The social practice of knowing

Question 5

‘Knowledge embedded in people’ Technologies that support exchange

Answer 5

E-mail, phone, knowledge maps, and directories

Question 6

‘Knowledge as an object’ Technologies that support exchange

Answer 6

Knowledge repositories and intelligent search agents

Question 7

‘Knowledge embedded in community’ Technologies that support exchange

Answer 7

Discussion groups, listservs, chat rooms, white boards

Question 8

‘Knowledge as an object’ Assumptions and design implications

Answer 8

Knowledge is codified and becomes a structural asset of the firm
Knowledge is decontextualized.
Assumes new knowledge creation occurs from increased access to codified knowledge.

Question 9

‘Knowledge embedded in people’ Assumptions and design implications

Answer 9

Knowledge exists in the minds of people and is difficult to share.
Requires identification of experts and interaction for the transfer of tacit knowledge.
Potential information overload for experts.

Question 10

‘Knowledge embedded in community’ Assumptions and design implications

Answer 10

Knowledge develops in the context of a community
Members immersed in knowledge flows
Leverages people’s desire to participate in a community.
Knowledge must be considered a public good.