Phone Call Flashcards
(22 cards)
1
Q
Is it a good time to talk?
A
2
Q
My battery is running low.
A
3
Q
You are breaking up.
A
斷斷續續
4
Q
The signal is bad.
A
5
Q
Your voice is cutting in and out
A
6
Q
- “Are you still there? You’re cutting out.
A
7
Q
You cut out for a second.”
A
8
Q
the signal dies?
A
9
Q
How may I help you?”
A
10
Q
I’m afraid [Name] is not available right now
A
11
Q
So just to confirm
A
12
Q
He can be reached at 0912-345-67
A
13
Q
would like a call back today.
A
14
Q
write it on a message pad
A
15
Q
I’m afraid [Name] is not available at the moment.”
A
16
Q
- “[Name] is away from their desk right now.”
A
17
Q
- “[Name] is currently in a meeting.”
A
18
Q
- “[Name] stepped out for a moment.”
A
19
Q
Name] is on another call at the moment.”
A
20
Q
Can I help with anything in the meantime?
A
21
Q
May I take your name and number for a callback?
A
22
Q
Would you like to leave a message or have her return your call?”
A
