PI 04-9 Community Complaint Policy and Procedure

Question 1

The ______ shall have sole authority to recommend and impose discipline subject to existing Board policy.

Answer 1

Chief

Question 2

Complaints may be made by the Following Persons:

Answer 2

1. Any person seventeen (17) years of age or older who was personally involved in the occurrence that gives rise to the complaint.
2. The parent or legal guardian of any person under the age of seventeen (17) years who was involved in the occurrence that gives rise to the complaint. Such parent or legal guardian must accompany the person under seventeen (17), will be listed as a co-complainant, and must sign the complaint form.

Question 3

When a person makes a complaint at a police facility, a _________________ or supervisor will interview the complainant in an attempt to determine if the complaint can be resolved without a formal investigation. If the complaint is resolved to the satisfaction of the complainant, a Resolved Complaint Form (337A P.D.) will be obtained from the complainant. A copy of the original complaint and the Resolved Complaint Form will then be forwarded to OCC.

Answer 3

commander

Question 4

A complaint may be submitted at any __________ ___________ or other approved location regardless of the member’s assignment or the location of the occurrence.

Answer 4

police facility

Question 5

If the complainant refuses to sign the Complaint Report Form, the commander or supervisor will enter “refused to sign” on the complainant’s_____________ and
forward the complaint to OCC for follow-up with the complainant.

Answer 5

signature line

Question 6

Investigations will be completed within_______ calendar days from the initial receipt of the complaint in IAU from OCC, unless the detective requests additional time.

Answer 6

60