Playbook

Question 1

Why do we exist?

Answer 1

We exist to enhance the lives of others

Question 2

How do we behave?

Answer 2

Family: We consider our guests, staff and vendors a significant part of our family.

Commitment to excellence: It is learning, growing, and being open to change.

Community: We serve and support our community.

Diversity: We embrace diversity and recognize its importance for future growth and success.

Question 3

We aspire to behave with?

Answer 3

Positivity, a caring nature, humility, timeliness, and integrity.

Question 4

We expect everyone to be?

Answer 4

Dependable, respectful, productive, possess good judgement, have job knowledge, and display teamwork.

Question 5

We expect everyone to?

Answer 5

Eliminate gossip, selfishness, deceitfulness, and being resistant to change.

Question 6

What we do?

Answer 6

We provide exceptional food and service for our community to build memories.

Question 7

How will we succeed?

Answer 7

We will differentiate ourselves by caring about you and your family, having a reputation as an “Employer of Choice,” and by focusing relentlessly on the Spinato’s Experience.

Question 8

What is most important to us right now? (Rally Cry)

Answer 8

Reduce Turnover!