PMP Flashcards

PMP Certification (65 cards)

1
Q

Definition:

Outcome

Chapter 1

A

An end result or consequence of a process or project.

Chapter 1

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2
Q

A ______________ can include outputs and artifacts but have a broader intent by focusing on the benefits and value that the project was undertaken to deliver

Chapter 1

A

Outcome

Chapter 1

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3
Q

Definition:

Portfolio

Chapter 1

A

Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic goals.

Chapter 1

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4
Q

Definition:

Product

Chapter 1

A

An artifact that is produced, is quantifiable and can be either an end item in itself or a component item.

Chapter 1

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5
Q

Definition:

Program

Chapter 1

A

Related projects, subsidiary programs, activities that are managed in a coordinated manner to obtain benefits not available from managing them individually.

Chapter 1

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6
Q

Definition:

Project

Chapter 1

A

A temporary endeavor undertaken to create a unique product, service or result

Chapter 1

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7
Q

_ are temporary in nature and have a beginning and an end to the work or phase.

Chapter 1

A

Projects

Chapter 1

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8
Q

stand alone or can be part of a program or portfolio.

Chapter 1

A

Projects

Chapter 1

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9
Q

Definition:

Project Management

Chapter 1

A

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

Chapter 1

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10
Q

_____________refers to guiding the project work to deliver the intended outcomes.

Project teams can achieve the outcomes using a broad range of approaches (e.g. predictive, hybrid, and adaptive)

Chapter 1

A

Project management

Chapter 1

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11
Q

Definition:

Project Manager

Chapter 1

A

The person assigned by the performing organization to lead the project team that is responsible for achieving the project objectives.

Chapter 1

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12
Q

________ perform a variety of functions, such as facilitating the project team work to achieve the outcomes and managing the processes to deliver intended functions.

Chapter 1

A

Project manager

Chapter 1

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13
Q

Definition:

Project team

Chapter 1

A

A set of individuals performing the work of the project to achieve its objectives.

Chapter 1

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14
Q

Definition:

System for value delivery

Chapter 1

A

A collection of strategic business activities aimed at building sustaining, and/or advancing an organization.

Chapter 1

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15
Q

Portfolios, programs, projects, products, and operations can all be part of an organization’s ________ ____ _______ _________.

Chapter 1

A

system for value delivery

Chapter 1

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16
Q

Definition:

Value

Chapter 1

A

The worth, importance, or usefulness of something.

Chapter 1

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17
Q

Different stakeholders perceive ______ in different ways.

Chapter 1

A

value

Chapter 1

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18
Q

Customers can define ______ as the ability to use specific features or functions of a product.

Chapter 1

A

value

Chapter 1

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19
Q

Organizations can focus on business ______ as determined with financial metrics, such as the benefits less the cost of achieving those benefits.

Chapter 1

A

value

Chapter 1

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20
Q

Societal ________ can include the contribution to groups of people, communities or the environment

Chapter 1

A

value

Chapter 1

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21
Q

Audience for PMP Standard

Preface

A

Foundational reference for stakeholders’ participation in a project. This includes and is not limited to, project practitioners, consultants, educators, students, sponsors, stakeholders, and vendors.

Preface

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22
Q

Since 1987, The Standard for Project Management has represented a process-based standard.
The Standard for Project Management included in the PMBOK® Guide aligned the project management
discipline and function around a collection of business processes.

Those business processes what enabled
consistent and predictable practices
?

Preface

A
  • That could be documented;
  • Through which performance against the processes could be assessed; and
  • Through which** improvements** to the process could be made to maximize efficiency and minimize threats

Preface

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23
Q

This edition shifts to a principles-based standard to support effective
project management and to focus more on intended _______________rather than ___________.

Preface

A
  • outcomes
  • deliverables

Preface

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24
Q

Key Evolutionary Changes: 1996

Preface

A

1996 - Defined project management as “the application of knowledge, skills, tools, and techniques to project
activities in order to meet or exceed stakeholder needs and expectations from
a project.”

Preface

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25
Key Evolutionary Changes: Third (2004): ## Footnote Preface
Third (2004)- Defined project management as “the application of knowledge, skills, tools, and techniques to project activities to **meet the project requirements**. ## Footnote Preface
26
Key Evolutionary Changes: Sixth (2017): ## Footnote Preface
Sixth (2017) - **AGILE**! Expansion of Knowledge Area front material, including key concepts, trends and emerging practices, tailoring considerations, and considerations for agile/adaptive environments. ## Footnote Preface
27
# Definition: **Organizations** ## Footnote Chapter 2: A System for Value Delivery
Government agencies, enterprises, contractual arrangements, joint ventures, and other arrangments ## Footnote Chapter 2: A System for Value Delivery
28
_____________ create value for stakeholders. ## Footnote Chapter 2: A System for Value Delivery
Organizations ## Footnote Chapter 2: A System for Value Delivery
29
Components comprise a system to deliver value that is aligned with organizational strategy ## Footnote Chapter 2: A System for Value Delivery
Portfolios, programs, projects, products and operations ## Footnote Chapter 2: A System for Value Delivery
30
Senior leadership shares ________ with portfolios. ## Footnote Chapter 2: Information Flow
Strategy ## Footnote Chapter 2: Information Flow
31
Portfolios share the desired o_____, b______, and v_______ with programs and projects. ## Footnote Chapter 2: Information Flow
outcomes, benefits, and value ## Footnote Chapter 2: Information Flow
32
**Programs and Projects ** share **D**_____ and advise on **s**________ and **m**_________ **i**________ to **Operations**. ## Footnote Chapter 2: Information Flow
deliverables with support and maintenance information ## Footnote Chapter 2: Information Flow
33
Operations suggest information for ______, ________, and ________ to Programs and Projects. ## Footnote Chapter 2: Information Flow
updates, fixes and adjustments ## Footnote Chapter 2: Information Flow
34
**Operations** informs **Senior Leadership** of how well the organization strategy is advancing by way of showing O___, B____, V_______, and P_____________ A________ ## Footnote Chapter 2: Information Flow
outcomes, benefits, value, performance analysis ## Footnote Chapter 2: Information Flow
35
Programs and Projects update ______, and ________ to Portfolios. ## Footnote Chapter 2: Information Flow
Performance Information and Progress ## Footnote Chapter 2: Information Flow
36
What type of information do Portfolios provide Senior Leadership ________ __________ ____________? ## Footnote Chapter 2: Information Flow
Portfolio performance information ## Footnote Chapter 2: Information Flow
37
Governance systems work alongside _____ _______ _______ to enable workflows, manage issues, and support decision-making. ## Footnote Chapter 2: Organization Governance Systems
value delivery system ## Footnote Chapter 2: Organization Governance Systems
38
Governance framework can include elements of ________, ______, ______ _________, ________ ________ _________ and _________-__________ capabilities ## Footnote Chapter 2: Organization Governance Systems
oversight, control, value assessment, integration among components, and decision-making capabilities ## Footnote Chapter 2: Organization Governance Systems
39
Governance systems evaluate _____, ______, ______, and have the defining authority to approve changes and make business decisions related to the project. ## Footnote Chapter 2: Organization Governance Systems
changes, issues, and risks ## Footnote Chapter 2: Organization Governance Systems
40
# Definition: **Decentralized Coordination** ## Footnote Chapter 2.3: Functions Associated with Projects
Project team self-organize and self-manage ## Footnote Chapter 2.3: Functions Associated with Projects
41
# Definition: **Centralized coordination** ## Footnote Chapter 2.3: Functions Associated with Projects
leadership and guidance of a designated project manager or similar role ## Footnote Chapter 2.3: Functions Associated with Projects
42
# Definition Coordination, example of activities. ## Footnote Chapter 2.3.1: Provide Oversight and Coordination
Activies such as consulting with executive and business unit leaders **advancing objectives, improving project performance or meeting customer needs.** Business analysis, tendering contract negotions and business case development. ## Footnote Chapter 2.3.1: Provide Oversight and Coordination
43
# Definition: Oversight ## Footnote Chapter 2.3.1: Provide Oversight and Coordination
involves follow-on activities related to benefit realization and sustainment after project deliverables are finalized but before closure of the project. ## Footnote Chapter 2.3.1: Provide Oversight and Coordination
44
Projects need clear direction from customers and end users regarding _______, ___________, and __________. ## Footnote Chapter 2.3.2: Present Objectives and Feedback
project requirements, outcomes and expectations ## Footnote Chapter 2.3.2: Present Objectives and Feedback
45
# Definition: Support ## Footnote Chapter 2.3.3: Facilitate and Support
encourage participation, collaboration, and shared sense of responsibility. ## Footnote Chapter 2.3.3: Facilitate and Support
46
# Definition Facilitate ## Footnote Chapter 2.3.3: Facilitate and Support
* helps the project team create consensus around solutions, resolve conflicts and make decisions. * coordinates meetings and contribute in an unbiased way to the advancement of project objectives ## Footnote Chapter 2.3.3: Facilitate and Support
47
Value delivery systems create _________ ## Footnote Chapter 2: A System for Value Delivery
Outcomes ## Footnote Chapter 2: A System for Value Delivery
48
Outcomes create _____________ ## Footnote Chapter 2: A System for Value Delivery
Benefits ## Footnote Chapter 2: A System for Value Delivery
49
Benefits create __________ ## Footnote Chapter 2: A System for Value Delivery
Value ## Footnote Chapter 2: A System for Value Delivery
50
What are the **8 Functions** associated to a Project ## Footnote Chapter 2: A System for Value Delivery
1. Provide **Oversight and Coordination** 2. Present **Objectives and Feedback** 3. **Faciliate and Support** 4. **Perform Work** and Contribute Insights 5. Apply **Expertise** 6. Provide **Business Direction** 7. Provide **Resources and Strategic Direction** 8. Maintain **Governance** ## Footnote Chapter 2: A System for Value Delivery
51
The PMI Code of Ethics and Professional Conduct values ## Footnote Chapter 3: Project Management Principles
* Responsibility * Respect * Fairness, and * Honesty ## Footnote Chapter 3: Project Management Principles
52
12 Principles of Project Management ## Footnote Chapter 3: Project Management Principles
1. * Be deligent, respectful, and caring **steward** 2. Create a collaborative project **team**environment 3. Effectively engage with **stakeholders** 4. Focus on value 5. Recognize, evaluate and respond to system interactions 6. Demonstrate leadership behaviors 7. Tailor based on context 8. Build quality into process and deliverables 9. Navigate complexity 10. Optimize risk responses 11. Embrace adaptability and resiliency 12. Enable change to acheic the envisioned future state ## Footnote Chapter 3: Project Management Principles
53
Project Management Principles overlap with _________ __________ _________ ## Footnote Chapter 3: Project Management Principles
General Management Principles ## Footnote Chapter 3: Project Management Principles
54
# BE A DILIGENT, RESPECTFUL, AND CARING STEWARD Stewardship: responsibilities within the organization
* operating in **alignment with the objectives, vision, mission, and sustainment** * Commitment and **respectful engagement** of project team * **diligent oversight** of finances materials, and other resources * understanding fo **appropriate use of authority**, accountability and responsibility
55
# BE A DILIGENT, RESPECTFUL, AND CARING STEWARD Stewards adhere to both implicit and explicit duties:
* **Integrity**: behave honestly and ethically serve as role models *** Care**: fiduciaries for the organization and create transparent working environment * **Trustworthiness**:protect projects from breaches of trust * **Compliance**:comply with laws, rules, regulations, and requirements within and outside their org.
56
# CREATE A COLLABORATIVE PROJECT TEAM ENVIRONMENT Why are Collaborative Teams important? ## Footnote Chapter 3: Project Management Principles
* Projects are delivered by project team * work within org that has a culture, teams often esablish their own "local" culture * Individual and team learning and development * Optimal contributions to deliver desired outcomes ## Footnote Chapter 3: Project Management Principles
57
What are the contributing factors of Collaborative Teams? ## Footnote Chapter 3: Project Management Principles
* **Team agreements**: represent a set of behavioral parameters; created at the beginning of a project * **Organazational structures**: relation between project work and the organization (like define roles and responsibilities) * **Processes**: enable completion of task and work (WBS, backlog, or task board) ## Footnote Chapter 3: Project Management Principles
58
# CREATE A COLLABORATIVE PROJECT TEAM ENVIRONMENT Clarity on roles and responsibilities can improve cultures ## Footnote Chapter 3: Project Management Principles
* **Authority**: having the right, to make decisions, establish or improve procedures, apply project resources, expend funds or give approvals * **Accountability**: The condition being answerable for an outcome. *Cannot be shared* * **Responsibility** The condition of being obligated to do or fulfill something. *Can be shared* ## Footnote Chapter 3: Project Management Principles
59
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS EFFECTIVELY ENGAGE WITH STAKEHOLDERS ## Footnote Chapter 3: Project Management Principles
* Stakeholders influence projects in a postive or negative way, performance, and outcomes * Project teams serve other stakeholders by engaging with them * Stakeholder engagement proactively advances value delivery. ## Footnote Chapter 3: Project Management Principles
60
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS How can stakeholders can affect a project: ## Footnote Chapter 3: Project Management Principles
* **Scope/requirements**, by revealing the need to add, adjust, or remove elements of the scope and/or project requirements; * **Schedule**, by offering ideas to accelerate delivery or by slowing down or stop delivery of key project activities; * **Cost**, by helping to reduce or eliminate planned expenditures or by adding steps, requirements, or restrictions that increase cost or require additional resources; * **Project team**, by restricting or enabling access to people with the skills, knowledge, and experience needed to deliver the intended outcomes, and promote a learning culture; * **Plans**, by providing information for plans or by advocating for changes to agreed activities and work; * **Outcomes**, by enabling or blocking work required for the desired outcomes; * **Culture**, by establishing or influencing—or even defining—the level and character of engagement of the project team and broader organization; * **Benefits realization**, by generating and identifying long-term goals so that the project delivers the intended identified value; * **Risk**, by defining the risk thresholds of the project, as well as participating in subsequent risk management activities; * **Quality**, by identifying and requiring quality requirements; and * **Success**, by defining success factors and participating in the evaluation of success. ## Footnote Chapter 3: Project Management Principles
61
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS What is needed when stakeholders have an unfavorable or neutral view of the project? ## Footnote Chapter 3: Project Management Principles
Need to be effectively engaged so that their interests, concerns, and rights are understood ## Footnote Chapter 3: Project Management Principles
62
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS What enables project success? ## Footnote Chapter 3: Project Management Principles
Identifying, analyzing, and proactively engaging with stakeholders from the start to the end ## Footnote Chapter 3: Project Management Principles
63
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS Project teams are stakeholders that do what? ## Footnote Chapter 3: Project Management Principles
Engage other stakeholders** to understand, consider, communicate, and respond to their interests, needs, and opinions.** ## Footnote Chapter 3: Project Management Principles
64
# EFFECTIVELY ENGAGE WITH STAKEHOLDERS Effective and efficient engagement and communication includes: ## Footnote Chapter 3: Project Management Principles
Determining **how, when and how often, and under what circumstances** stakeholders want to be, and should be engaged. ## Footnote Chapter 3: Project Management Principles
65
Engagement helps project teams: ## Footnote Chapter 3: Project Management Principles
detect, collect and and evaluate information, data and opinions ## Footnote Chapter 3: Project Management Principles