PPD w1 Communication

Question 1

what does verbal communication allow??

Answer 1

allows us to share thoughts and knowledge with another person also useful for giving clear instructions to patient

Question 2

Why is non-verbal communication important in clinical practice?

Answer 2

It builds trust, shows empathy, and often conveys more than verbal communication making a comfortable environment for the patient (e.g., eye contact, open welcoming body language).

Question 3

ways of verbal communication adn how they help

Answer 3

introducing ourselves and welcoming the patient
finding out information
to inform
to warn/share bad news (changes in prescription, desiease progression, possible health concern with or without known symptoms)
builds a trusting rapport w patients makes them feel valued and cared for essential for person centred care

Question 4

non verbal body language cues

Answer 4

posture
gestures
eye contact
facial expressions
tone of voice
persoanl space
appearance

Question 5

Why is it important to avoid jargon with patients?

Answer 5

medical jargon confuses patients and can make them feel intimidated or less involved

Question 6

How would you explain astigmatism to a patient without jargon?

Answer 6

“The front part of your eye isn’t perfectly round like a football — it’s more shaped like a rugby ball, so light doesn’t focus evenly, making things blurry.”

Question 7

What’s the difference between open and closed questions in history taking?

Answer 7

Open = encourages long answers (more info); Closed = yes/no or short answers (specific facts).

Question 8

how would u change ur communication when talking to younger patients??

Answer 8

Use simple words, be playful and engaging, use visual aids if possible, and involve the parents appropriately to make children feel as comfortable as possible

Question 9

why is effective communication necessary in healthcare??

Answer 9

establishes and maintains a therapeutic rs bet patient and practitioner
obtains accurate info from patients
provides patient with clear understandable info abt their health adn treatment options
enhances patient satisfaction and outcomes and quality of care

Question 10

barriers to communication??

Answer 10

Language differences (understanding difficulties), cultural differences (misunderstandings), clinician distractions, hearing loss, emotional distress, incorrect assumptions