practice Flashcards

1
Q

When Castrol Syntec, a premium motor oil, sought a new way to reach its young, car-passionate audience, the brand found its mark with video games. In its first-ever attempt at in-game advertising, Castrol Syntec found a way to show consumers (in a virtual world) the brand’s power and performance. In the communication process, the game served as a(n) _____ for transmitting the message.
Group of answer choices

receiver

channel

decoder

encoder

sender

A

channel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Two major categories of marketing communications that represent size of audience and direction of messages (uni-directional or bi-directional) are:
mass and interpersonal.

long term and short term.

informative and persuasive.

direct and indirect.

verbal and nonverbal.

A

mass and interpersonal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

One role of marketing communications in the problem recognition stage of the purchase decision-making process is to:
Group of answer choices

help distribution partners identify product availability problems.

resolve consumer problems with customer service outreach.

educate consumers about features and benefits..

remind consumers of existing needs.

alert the company about problems in conveying a message to target customers.

A

remind consumers of existing needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Which of the following accurately matches the stages of the hierarchy of effects model to the intended outcomes of marketing communications?
Group of answer choices

Knowledge and Satisfaction = believe

Awareness and Knowledge = think

Conviction and Purchase = feel

Liking and Purchase = do

A

Awareness and Knowledge = think

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Good storytelling in advertising contains four classic elements. Which of the following elements is NOT one of them?
Group of answer choices

Message

Media

Characters

Conflict

Plot

A

Media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Owned media encompasses various types of media such as:

Group of answer choices

company-owned social media channels

employee uniforms and truck signage

company-owned retail stores

all of the responses are correct

product catalogs

A

all

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The makers of Red Bull Energy Drink want to generate earned media and create associations between the brand and popular culture. Which of the following types of media vehicle may be particularly useful in this strategy?
Group of answer choices

Fifty-cent coupons distributed via direct mail

Advertising in a print version of People magazine

Advertising in the prime-time television show The Voice

Sponsorship of the Cliff Diving World Series

Giving away free samples of Red Bull in a local grocery store

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

When Bose provides free headphones to Charles Barkley and other famous members of the NBA media, this is an example of
Group of answer choices

Sales promotion

Public relations (influencer marketing)

Advertising

Direct selling

Event marketing and sponsorship

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

In determining the effectiveness of sales promotions, which of the following metrics is NOT used by marketers?
Group of answer choices

Incremental sales lift during promotion period vs. normal times

In-store customer traffic during promotion period vs. normal times

Website bounce rate

Redemption rates of the promotion and cost per redemption

Consumer interactions (e.g., sweepstakes entries or samples distributed)

A

Website bounce rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Marketers use copy testing to assess the potential effectiveness of their marketing communications message. Which of the following measures comprises copy testing?
Group of answer choices

Pre- and post-viewing purchase intent

The number of times a person in the target market is exposed to the advertisement

Cost per thousand impressions

Percentage of the target market exposed to the advertisement

A

Pre- and post-viewing purchase intent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

the basketball season is about to start, and the owners of the Red Lions team want to advertise that fact in their home metropolitan area. They plan to run a full-page newspaper ad in Metro News. The readership (reach) of Metro News is 850,000 and the cost of the ad is $82,000. What is the cost per thousand (CPM) of this campaign?
Group of answer choices

$0.50

$30.00

$56.22

$96.47

A

$96.47

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Ben & Jerry’s Ice Cream buys keywords for a search marketing campaign such as “Ben & Jerry’s Chunky Monkey” and “Ben & Jerry’s Cherry Garcia.” What type of keywords is the firm buying?
Group of answer choices

Branded Keywords

Negative Keywords

Generic Keywords

Organic Keywo

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Which of the following type of online advertising intermediaries decide the placement and pricing of online display ads by using the supply and demand of the ad landscape in a real-time auction process?
Group of answer choices

Ad Exchangers

Content Publishers

Data Providers

Retargeters

A

Ad Exchangers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Google uses a quality score as one of the factors to determine the rank or position of an ad on a search page. The quality score is primarily determined by the following factors EXCEPT:
Group of answer choices

bid rate of the advertiser

potential click-through-rate of an ad

its relevance to consumers

quality of the advertiser’s landing page

A

bid rate of the advertiser

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following choices is NOT one of the reasons cost-plus pricing is so popular?
Group of answer choices

It simplifies an otherwise complex pricing process.

It captures the full price that customers might be willing to pay for a product.

It is easy to measure or estimate.

It is easy to justify to various stakeholders.

A

It captures the full price that customers might be willing to pay for a product.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

All of the following are inputs to any value-pricing analysis EXCEPT:
Group of answer choices

costs of goods sold

product price

true economic value

perceived value

A

product price

17
Q

A customer’s incentive to purchase is equal to:
Group of answer choices

true economic value (TEV) minus costs of goods sold

product price minus cost of goods sold

perceived value (PV) minus price

true economic value (TEV) minus product price

A

perceived value (PV) minus price

18
Q

A firm’s incentive to sell is equal to:
Group of answer choices

true economic value (TEV) minus product price

perceived value (PV) minus price

true economic value (TEV) minus product price

product price minus cost of goods sold

A

product price minus cost of goods sold

19
Q

All of the factors below affect why a company might customize prices EXCEPT:
Group of answer choices

fixed costs

consumer tastes

intensity of use

competition

nature of use

A

fixed costs

20
Q

A cruise line could control the availability of prices by offering deals to specific groups of buyers based on all of the following EXCEPT:
Group of answer choices

purchasing history

competition

location

coupon usage

information gathered via e-commerce

A

competition

21
Q

New Balance offers a variety of types of shoes to its customers at various price points, typically in 3 basic tiers, based on the quality of the material and components of the shoe. This is an example of managing the product line offering and is known as:
Group of answer choices

pricing based on transaction characteristics

good/better/best strategy

controlling the availability of prices

observable buyer characteristics

A

good/better/best strategy

22
Q

Product indicators of sensitivity to price include all of the following EXCEPT:
Group of answer choices

easy comparability

low differentiation of alternatives

performance as expected

the ability to switch easily

A
23
Q

All of the following are price indicators of customer price sensitivity EXCEPT:
Group of answer choices

performance as expected

easy comparability

high price in a relative sense

the existence of reference prices

A
24
Q

A customer is comparing two similar products online. One is made in the United States, one in a foreign country to her. She opts for the choice made in the United States, judging it to be better quality despite favorable online reviews for each. This instinctual bias is known as:
Group of answer choices

corona effect

brand resonance

provenance paradox

brand loyalty

A
25
Q

hich of the answer choices correctly ranks, from lowest risk to highest risk, the following methods of foreign market entry?

  1. Foreign direct Investment
  2. Franchising
  3. Indirect export
  4. Product joint venture

Group of answer choices

4, 3, 2, 1

1, 2, 3, 4

3, 2, 4, 1

3, 4, 1, 2

2, 3, 4, 1

A
26
Q

If a brand is truly global, which of the following brand variables is typically the same across geographies?

(A) Positioning

(B) Product name and features

(C) Promotion

Group of answer choices

A and C only

B only

B and C only

A, B, and C

A and B only

A

all

27
Q

Assume Levi Strauss & Company sells its jeans in a wide variety of global markets. Physical environmental factors such as climate (e.g., heat, humidity) have influenced the types of jeans demanded and sold. For example, colder climates are well-suited for traditional length and weight jeans, while hotter climates prefer shorter and lighter weights. Likewise, differences in competitive landscapes (i.e., amount of competition, type of competition, and intensity of competition) have influenced brand positioning: Levis is positioned as relatively expensive and prestigious in Russia yet positioned as more casual and relatively inexpensive in the United States. For Levi’s, which adaptation strategy is likely most appropriate across its global markets?
Group of answer choices

communication adaptation

straight extension

dual adaptation

product adaptation

A

dual