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SODS > Practice Questions 3 > Flashcards

Practice Questions 3 Flashcards

1
Q

The following are the main causes of accidents in organizations:

a) Unsafe acts on the part of employees
b) Chance occurrences; unsafe conditions; unsafe acts on the part of the employees
c) Unsafe conditions; cost cutting
d) Ineffective health and safety committees; cost cutting

A

b)Chance occurrences; unsafe conditions; unsafe acts on the part of the employees

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2
Q

In Human Resources, HRO usually stands for

a) Human Resources Organization
b) Human Resources Outsourcing
c) Human Resources Output
d) Human Resources Outplacement

A

b) Human Resources Outsourcing

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3
Q

Which perceptual activity involves making inferences about the causes of a person’s actions?

a) Attribution
b) Stereotyping
c) Projection
d) Self-fulfilling prophecy

A

a) Attribution

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4
Q

PepsiCo acquired KFC, Taco Bell and Pizza Hut enabling its distribution of its products at these restaurant outlets. This is an example of:

a) Horizontal integration
b) Vertical integration
c) Takeover
d) Consolidation

A

b) Vertical integration

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5
Q

The definition of WHMIS is?

a) Workplace Hazardous Materials Information System
b) Workplace Hazardous Metals Information Systems
c) Workers Hazardous Materials Information Systems
d) None of the above

A

a) Workplace Hazardous Materials Information System

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6
Q

These are the two types of central tendency measures that are pertinent to compensation?

a) mode and arithmetic mean
b) median and mode
c) mode and quartile
d) arithmetic mean and median

A

d. arithmetic mean and median

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7
Q

The “Meiorin Decision”

a) is from the Supreme Court of Canada
b) set new legal standards for the use of testing in personnel selection
c) involves Ontario police
d) all but c

A

d) all but c

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8
Q

If technical skills are the focus of training, one of the best instructional methods is _____.

a) role-playing
b) the in-basket
c) computer based training
d) the simulator

A

the simulator

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9
Q

Making a decision regarding the appropriateness of a test or other assessment instrument based on appearance rather than objective criteria is called

a) SME validity
b) Content validity
c) Face validity
d) Expert judgment

A

c) Face validity

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10
Q

The single largest union in Canada, either public or private sector, is:

a) Public Service Alliance of Canada (PSAC)
b) Canadian Auto Workers (CAW)
c) Canadian Union of Public Employees (CUPE)
d) United Steelworkers of America (USWA)

A

Canadian Union of Public Employees (CUPE)

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11
Q

Interviews conducted by the human resources department with any and all employees who are leaving the organization for any reason are called:

a) Stress interviews
b) Termination interviews
c) Exit interviews
d) Outplacement interviews

A

Exit interviews

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12
Q

Mr. Jenkins, CEO of Monster, Inc. is sending a message to his entire staff about the upcoming meeting. Which one of the following types of communication channels would he most likely utilize?

a) Upward communication
b) Downward communication
c) Horizontal communication
d) Grapevine communication

A

b) Downward communication

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13
Q

The core values, beliefs and assumptions that are widely shared by members of an organization are known as:

a) The strategic plan
b) The pervading atmosphere
c) The mission statement
d) Organizational culture

A

d) Organizational culture

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14
Q

Which is NOT a factor in choosing someone to do on-the-job training?

a) They be the best at the job
b) Have good interpersonal skills
c) Want to be a trainer
d) Committed to the company

A

a) They be the best at the job

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15
Q

Which of the following statements is not important to consider when planning for downsizing?

a) Determining who will be let go and how the decisions will be made. i.e. Seniority, performance etc
b) How the workforce reduction will be carried out. i.e. hiring freezes, early retirement etc.
c) The legal consequences the organization may face. E.g. Notice period for severance
d) All of the above statements are important to consider when planning for downsizing

A

All of the above statements are important to consider when planning for downsizing

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16
Q

Procedural justice refers to:

a) Highly publicized vehicles through which employees can appeal
b) The fairness and justice of the outcome of a decision
c) The fairness of the process used to make a decision
d) Fairness in interpersonal interactions by treating others with respect

A

The fairness of the process used to make a decision

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17
Q

The identification of hazards includes the following area of analysis.

a) risk factors
b) physical factors
c) ergonomic factors
d) workstation design

A

c) ergonomic factors

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18
Q

The statutory freeze means that:

a) Employers cannot make any changes in working conditions after an application for certification has been filed
b) Employers can choose to implement or postpone changes that would be carrying on “business as usual”
c) Employers must conduct “business as usual,” including making normal changes
d) Employers can make changes in the terms unemployment other then wages, which are frozen

A

Employers must conduct “business as usual,” including making normal changes

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19
Q

The contingencies of employee involvement include all of the following EXCEPT:

a) Decision commitment
b) Decision quantity
c) Source of decision knowledge
d) Decision structure

A

Decision quantity

20
Q

An injury whose origin can be traced to continuous and repetitive actions that produce muscle and/or skeletal strain.

a) Repetitive Strain Injury
b) Musculoskeletal Injury
c) Repetitive motion
d) Psychosocial disorder

A

Repetitive Strain Injury

21
Q

This property allows a solvent to spread evenly and quickly and to provide excellent wetting of the contact surface.

a) High Vapour Pressure
b) Mutagens
c) Neurotoxins
d) Low Surface Tension

A

Low Surface Tension

22
Q

Individual decisions are generally preferable to group decisions when which of the following is desirable?

a) Diversity of perspectives
b) Higher quality decision
c) Speed
d) More complete information

A

Speed

23
Q

The business and HR Planning approach where employees are seen as a means to an end and where personnel needs are based on corporate needs, is described as:

a) corporate strategy driving or leading HR strategy
b) HR competencies leading to business strategy
c) HR strategy contributing to business-level strategy and vice versa
d) corporate strategy and business strategy are completely separate

A

corporate strategy driving or leading HR strategy

24
Q

The following are the four categories of strain reactions:

a) organizational, physical, mental, and cognitive
b) behavioural, cognitive, organizational, and physical
c) psychological, physical, cognitive, and mental
d) psychological, physical, behavioural, and organizational

A

psychological, physical, behavioural, and organizational

25
Q

What are some of the benefits of Accident Investigation?

a) Determines direct causes, Prevents Similar accidents, Creates a permanent record, Determines cost, Causes awareness, helps promote safety
b) Determines direct causes, Prevents Similar accidents, Promotes Safety, Creates a permanent record, Complies with the regulations, Raises awareness
c) Determine direct causes, Identifies contributing causes, Prevents similar accidents, Creates a permanent record, Determines Cost, Promotes Safety Awareness
d) All of the above

A

Determine direct causes, Identifies contributing causes, Prevents similar accidents, Creates a permanent record, Determines Cost, Promotes Safety Awareness

26
Q

Management inventories:

a) Are visual representations of who will replace whom in event of a job opening
b) Record information about managerial responsibilities and management training used to identify internal candidates eligible for promotion
c) Are method of forecasting labour supply that involves tracking the pattern of employee movement
d) Are used to keep track of employees’ qualifications

A

Record information about managerial responsibilities and management training used to identify internal candidates eligible for promotion

27
Q

Which training technique has its roots back to the Middle-Ages?

a) Apprenticeship training
b) Behavioural Modeling
c) Simulations
d) In-baskets

A

Apprenticeship training

28
Q

29) Your company needs to downsize to maintain its financial viability. There are many possible roles for your HR department during the downsizing. One of the following roles is not what your HR department should do:
a) Advising on restructuring the organization to maximize productivity and retain quality performers
b) Developing HR skills inventories and planning charts to evaluate the impact of a downsizing on HR needs and projected capabilities
c) Keeping employees in the dark about their future with the company
d) Communicating the downsizing decision effectively

A

Keeping employees in the dark about their future with the company

29
Q

This causes compensation survey data to become obsolete fairly quickly?

a) the lag time between when the data was collected and used
b) pay compression
c) changes in the unemployment rate
d) changes in the geographic location of the company

A

the lag time between when the data was collected and used

30
Q

An employee expressed her concerns to her supervisor that fumes emitting from her computer were causing her headaches. She requested the supervisor’s permission to stop working immediately. However, the supervisor insisted that she continue working. The supervisor’s behaviour violated:

a) the employee’s right to refuse unsafe work
b) the employee’s right to report unsafe conditions
c) the employee’s right to participate in health and safety programs
d) the employee’s right to a safe workplace

A

the employee’s right to refuse unsafe work

31
Q

Ratios that measure the relationship between the operating income of the company and the resources used to earn the income would be called:

a) debt ratios;
b) cover ratios;
c) liquidity ratios;
d) profitability ratios;

A

profitability ratios;

32
Q

The normal types of disciplinary action taken by management include all of the following, except:

a) verbal warning
b) Fines
c) suspension
d) discharge

A

b) Fines

33
Q

Which of the following statements regarding self-efficacy is NOT true?

a) Physical and emotional state is a factor when estimating an employee’s self-efficacy
b) Those with high self-efficacy are also likely to be self-actualized
c) The higher the self-efficacy the better the performance
d) Feelings about one’s competency are reflected in the concept of self-efficacy

A

Those with high self-efficacy are also likely to be self-actualized

34
Q

In company Smith & Cole, employees can access the applications from any computer with a connection to the internet. Each person has a password protected login page. The company has a:

a) Relational database
b) Interactive database
c) Web based application
d) All of the above

A

Web based application

35
Q

The three main “third party” sources of compensation data are:

a) Statistics Canada, trade journals, and government agencies
b) Private sector, academic journals, and government agencies
c) Government agencies, industry groups, and consulting firms
d) HRDC, industry associations, and publishers

A

Government agencies, industry groups, and consulting firms

36
Q

Categorization of an event and its possible consequences for well being refers to?

a) General Adaptation
b) Stress
c) Cognitive Appraisal
d) Moderator

A

Cognitive Appraisal

37
Q

The “five-factor” personality model developed to determine qualities that are crucial to expatriate adjustment EXCLUDES which of the following personality traits?

a) Introversion
b) Openness
c) Agreeableness
d) Emotional stability

A

Introversion

38
Q

Organizations have many choices from which to choose for improving the management of diversity within their operations. These choices may include all but which of the following?

a) Secure top management commitment
b) Link initiatives to strategies
c) Link initiatives to profits
d) Link initiatives to organizational objectives

A

Link initiatives to profits

39
Q

Once the _____ performance gap has been analyzed and the areas of the _____ gap are located, it becomes necessary to perform a(n) _____ analysis in these areas.

a) operational; goal; person
b) organizational; performance; operational
c) personal; performance; organizational
d) organizational; training; strategic

A

organizational; performance; operational

40
Q

Learning is defined as

a) a temporary change in cognition that results from experience and may influence behaviour
b) a relatively permanent change in understanding and thinking that results from experience and directly influences behaviour
c) a relatively permanent change in understanding and thinking that models behaviour
d) a temporary change in understanding and thinking

A

a relatively permanent change in understanding and thinking that results from experience and directly influences behaviour

41
Q

Which of the following statements regarding the solutions trainees come to in a case study is true?

a) The proper solution must be arrived at by trainees before new material is introduced
b) The solution has no relevance to the exercise
c) There should be only one solution
d) The solution is not as important as the understanding of the advantages and disadvantages that go along with the solution

A

The solution is not as important as the understanding of the advantages and disadvantages that go along with the solution

42
Q

Which of the following activities may impede an employee from being considered for future positions:

a) The employee has a mentor and is a mentor to others
b) The employee leverages his abilities and moves to different positions in the company to gain global experience
c) The employee works and waits in a job knowing that his or her manager is retiring in five years
d) The employee participates in and volunteers for any training opportunities

A

The employee works and waits in a job knowing that his or her manager is retiring in five years

43
Q

Of the three tests that have been used to distinguish between an independent contractor and an employee, when the independent contractor engages no employees, courts are most likely to choose:

a) Degree of control test
b) Organization test
c) Fourfold test
d) Profitability test

A

Organization test

44
Q

This type of discretionary benefit would allow an employee to get help dealing with the effects of domestic violence:

a) family assistance program
b) employee assistance program
c) family intervention program
d) wellness program

A

employee assistance program

45
Q

The dominant labour federation in Canada is the:

a) CSD
b) Confederation of National Trade Unions
c) Canadian Labour Congress (CLC)
d) Canada Labour Alliance

A

c) Canadian Labour Congress (CLC)

46
Q

The use of stock options:

a) is designed to motivate employees to increase the value of the firm
b) has been criticized because of the excessive downside risk
c) forces employees to buy company stock at a predetermined price
d) receives very little attention when the stock market is rising

A

is designed to motivate employees to increase the value of the firm

47
Q

48) In the Model of Training Effectiveness, there are 5 Trainee Characteristics, which are:
a) Transfer Climate, Learning Culture, Supervisor Support, Training, Feed back
b) Training, Learning and Retention, Individual Behaviour and Performance, Organizational Effectiveness, retention
c) Cognitive ability, Training Motivation, Self-Efficacy, Personality, Attitudes
d) None of the above

A

Cognitive ability, Training Motivation, Self-Efficacy, Personality, Attitudes

SODS (11 decks)

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