Pre-Finals Pt.2 Flashcards
This holds within a wide range of businesses which offer air transport services for paying customers and/or business partners
Airline Industry
This can include public and private flights. This can be further split into business and leisure travel.
Passenger Flights
There is also a large amount of air travel that helps facilitate international trade. Air travel is usually the choice for items that need to be moved about quickly, as planes are much faster than a ship or train cargo
Cargo Flights
What are the other industries within airlines?
- Hospitality
- Engineering
- Logistics
- Marketing
This is tending to customers, providing food and drinks, and making sure customers are comfortable throughout their whole their whole time with the company.
Hospitality
What are the hospitalities under airline hospitality
- Personal Airline Hospitality
- Business Airline Hospitality
- Private Airline Hospitality
What are the two types of hospitality?
- Airline hospitality
- Regular hospitality
With so many planes and such a large volume of passengers or cargo being carried each year, the logistical side of air travel is an industry by itself
Logistics
This highly specialized type of engineering is vital for the manufacture and upkeep of planes
Engineering
Like all for-profit business, airline have to have good marketing while constantly developing what they offer to customers
Marketing
This is the max no. of aircraft and passengers to be accommodated
Airport Capacity
This pertains to choosing which route and airport to operate to
Route Structures
Two types of route structures?
- Fully Connected
- Hub and Spoke
True or false. Fuel is an airline’s second largest expense
True
What are the five key success factors and explain
- Customer satisfaction - on time delivery
- Competitive rates - affordability and value for money
- Technology - efficiency
- Airworthiness - compliance to safety and quality standards
- Destination - destination diversity
