prelim

Question 1

4 components of the industry

Answer 1

food and beverage component
lodging component
recreation and entertainment component
travel and tourism component

Question 2

food and beverage component

Answer 2

provide food and beverage services, food service establishments are found in park

Question 3

lodging component

Answer 3

provides overnight or even long term services to guest

Question 4

parador

Answer 4

old spanish monastery or castle that was converted to hotel

Question 5

pension or pensione

Answer 5

french or italian home in which guests are provided with a room and board

Question 6

chateau

Answer 6

french castle or elegant country home used as hotel

Question 7

ryokan

Answer 7

japanese inn which traditional customers are observed, and hostel

Question 8

recreation and entertainment component

Answer 8

originated from the traditional duties of a host to entertain his or her guest

Question 9

travel and tourism component

Answer 9

used together as an umbrella term to refer to those businesses that provide primary services to travelers

Question 10

transportation

Answer 10

to make it possible for people to go from one place to another
from primitive and simple to modern and complex

Question 11

travel agencies and tour operators

Answer 11

modern additions to the travel and tourism world
important in the survival of many business

Question 12

travel agent

Answer 12

who sells travel services in travel agency

Question 13

tour operators

Answer 13

wholesalers who make necessary contacts with hotels, airlines, and other providers of travel services

Question 14

definition of tourism

Answer 14

multidimensional phenomenon
travel and stay

Question 15

tourism

Answer 15

distinguished from the concepts of leisure and recreation on one hand, and from travel and migration on the other hand

Question 16

definition of hospitality

Answer 16

hospitality derived from latin word hospitare which means ‘to receive as a guest’

Question 17

a host is prepared to meaet a guest’s basic requirements while the guest is away from home

Answer 17

hospitality

Question 18

tourist

Answer 18

a person who visits the country other than that in which he or she usually resides for a period of at least 24 hours

Question 19

visitor

Answer 19

any person visiting a country other than that of earning money

Question 20

tourist - temporary visitors staying at least 24 hours, whose purpose could be

Answer 20

leisure
business
family
mission
meeting

Question 21

excursionists

Answer 21

temporary visitors staying less than 24 hours in the destination visited and not making an overnight stay

Question 22

4 elements of travel

Answer 22

distance
length of stay at the destination
residence of the traveler
purpose of travel

Question 23

distance

Answer 23

difference between local travel or traveling within a person’s home community and nonlocal travel or traveling away from home

Question 24

length of stay at the destination

Answer 24

largely based on length of stay

Question 25

residence of the traveler

Answer 25

for business and research purpose, it is important to know where people live

Question 26

purpose of travel can be divided into seven

Answer 26

visiting friends and relatives conventions, seminars, meetings business outdoor recreation entertainment personal others

Question 27

nature of tour

Answer 27

domestic tourism international tourism package tour independent tour

Question 28

domestic tourism

Answer 28

refers to travel taken exclusively within the national boundaries of the traveler's county

Question 29

international tourism

Answer 29

involves the movement of people across international boundaries

Question 30

package tour

Answer 30

sometimes called inclusive tour, arrangement in which transport and accommodation is bought by the tourist at an all-inclusive price and the price of an individual elements cannot be determined by the tourist

Question 31

independent tour

Answer 31

arrangment in which the tourist buys these facilities separately, either making reservations in advance through a travel agent or en route during his or her tour

Question 32

tourist purchasing package tours may do so on the basis of either

Answer 32

individual or group travel

Question 33

independent inclusive tour

Answer 33

tourist travel to destination individually

Question 34

group inclusive tour

Answer 34

tourist travels in the company of other tourist

Question 35

4 characteristics of tourist product

Answer 35

service largely psychological in its attraction the product tends to vary in standard and quality over time the supply of the product is fixed

Question 36

service

Answer 36

involves a high degree of trust on the part of the buyer

Question 37

largely psychological in its attraction

Answer 37

temporary use of a strange environment plus the culture and heritage of the region and other tangible benefits

Question 38

product tends to vary in standard and quality over time

Answer 38

a package tour cannot be consistenly of equal standard

Question 39

fixed

Answer 39

hotel rooms cannot be changed to meet the changing demands of tourist during a particular season

Question 40

tourist destination

Answer 40

geographical unit where the tourist visit and stay

Question 41

attractions may be site or event

Answer 41

site attraction - site itself has appeal event attraction - tourist are drawn to the destination because of what is takig place there

Question 42

attractions may also be natural or man made

Answer 42

natural attraction - mountains, beach man made - include historical and architectural interest

Question 43

ammenities or facilities

Answer 43

principal attraction, when a resort hotal is built to offer other different kinds of entertainment

Question 44

accessibility

Answer 44

having a regular or convenience of transport in terms of time and distance

Question 45

tourist services

Answer 45

1. principal tourist services are supplied by passenger transport 2. accommodation, food and beverages, and entertainment 3. consists of those provided by the travel agent and by the tour operator other tourist services, include currency, documentation

Question 46

travel agent

Answer 46

distributor of the product provides an intermediary function between the tourist and the providers of transport and accommodation

Question 47

tour operator

Answer 47

manufacturer of the product combines the individual components of a holiday into a product, which is then sold directly to the public through travel agents

Question 48

characteristics of tourism and hospitality

Answer 48

1. the product is not brought to the consumer; rather, the consumer has to travel and go to the product to purchase it 2. not used up 3. labor-intensive industry 4. people-oriented 5. multidimensional phenomenon 6. seasonal 7. dynamic

Question 49

importance of tourism and hospitality

Answer 49

1. contribution to the balance of payments 2. dispersion of development 3. effect on general economic development 4. employment opportunities 5. social benefits 6. cultural enrichment 7. educational significance 8. a vital force for peace