Preparing fo Change Flashcards

1
Q

When defining scope what are the triple constraints related to it?

A

Time
Cost
Quality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the goal of portfolio management?

A

To balance change initiatives and BAU while optimising return on investment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the primary focuses for projects/programmes?

A

Outputs
Outcomes
Benefits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the three main benefits of a PMO?

A

Deployment Support

Process Improvement

Resource Flexibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the three ways that PMOs are organised?

A

Embedded PMO
Central PMO
Hub & Smoke PMO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Describe an embedded PMO

A

Where the majority of functions are delivered under the control of the project/programme/portfolio manager, and organisation wide elements like processes defined at a higher level.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Describe a central PMO

A

Where the majority of functions sit outside of the teams providing a service to multiple projects. Effective for a portfolio of small projects.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the the main questions at a decision gate?

A

What has been achieved?
What is required for the next stage?
What are the key decisions to be made?
Is the business case still viable e.g Can benefits be achieved within risk/cost tolerance?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Name the 6 stages of information management

A

Collection
Storage
Curation
Dissemination
Archiving
Destruction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the purpose of assurance?

A

To ensure that governance, processes and controls are planned and fit for purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are four methods of increasing knowledge management

A

Peer assists/reviews
Facilitated problem solving workshops
Idea generation sessions
Communities of practive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the three factors that distinguish a community of practice?

A

Domain - A focus on specific knowledge
Community - Regular interaction
Practice - Shared experiences, languages, stories

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What does CMM stand for?

A

Capability Maturity Model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the 7 stages of the CMM?

A

Initial - Ad hoc
Repeatable - Written down, sometimes followed
Defined - Documented, consistently followed
Managed - Info collected to improve processes
Optimised - Processes are continually optimised

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is one way of determining if a project should continue?

A

The use of decision gates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What four things will a project closeout report contain?

A

Evidence of project delivering intended outputs

Sponsor statement that benefits from the last business case have been realised

Evidence of closure of contracts

Information of residual matters that need to be picked up