Price, People, Packaging, Positioning Flashcards

(101 cards)

1
Q
A
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2
Q

the value of money in exchange for a product or service

A

PRICE

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3
Q

the amount or value that a customer gives up to enjoy the benefits of having or using a product or service.

A

PRICE

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4
Q

In commerce, price is determined by what:

A

A buyer is willing to pay
A seller is willing to accept
The competition is allowing to be charged

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5
Q

helps the business owners define the particular price at which they can maximize profits on sales of their product or services.

A

Pricing strategy

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6
Q

a wide range of factors should be considered when setting prices of the product or service.

A

Pricing strategy

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7
Q

10 Different pricing strategies

A

Penetration Pricing
Skimming Pricing
Competition Pricing
Bundle Pricing
Product Line Pricing
Premium Pricing
Optional Pricing
Cost-plus Pricing
Psychological Pricing
Value-based Pricing

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8
Q

The price charged for products and services is set artificially low in order to gain market share.

Once this is achieved, the price is increased

A
  1. Penetration Pricing
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9
Q

A company charges a higher price then slowly lowers the price to make the product available to a wider market because it has a considerable competitive advantage.

A
  1. Skimming Pricing
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10
Q

Seller uses prices of competing products as a BENCHMARK instead of considering own costs or the customer demand.

In reality, a firm has three options: to price lower, price the same or price higher than competitors

A

competition Pricing

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11
Q

a firm has three options:

A

to price lower,
price the same
or price higher than competitors

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12
Q

The act of placing several products or services together in a single package and selling for a lower price than would be charged if the items were sold separately.

A
  1. Bundle Pricing
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13
Q

The practice of reviewing and setting prices for multiple products that a company offers in coordination with one another.

Rather than looking at each product separately and setting its price, product-line pricing strategies aim to maximize the sales of different products by creating more complementary, rather than competitive, products.

If you offer more than one product or service, consider the impact that one product’s or service’s price will have on the others.

A
  1. Product-line Pricing
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14
Q

Setting the price of a product higher than similar products.

The goal is to create the perception that the products must have a higher value than competing products because the prices are higher.

A
  1. Premium Pricing
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15
Q

The company earns more through cross-selling products along with a basic core product.

The main product does not have many features (and is priced low) which can be enhanced through optional or accessory products which are sold at premium by the same company.

A
  1. Optional Pricing
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16
Q

Cost plus pricing involves adding a markup to the cost of goods and services to arrive at a selling price.

Under this approach, you add together the direct material cost, direct labor cost, and overhead costs for a product, and add to it a markup percentage in order to derive the price of the product.

A
  1. cost-plus Pricing
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17
Q

cost-plus pricing, you add together the

A

direct material cost, direct labor cost, and overhead costs for a product,

and add to it a markup percentage in order to

derive the price of the product.

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18
Q
  1. cost-plus Pricing

Example:
An entrepreneur started her own clothing line. She needed to calculate the selling price for a long sleeve shirt.

The following are the costs for producing the shirt:
material and labor costs = Php 400
overhead costs = Php 200

The total cost adds up to Php 600

If the entrepreneur decides to have a mark-up amount of 50%, the selling price will be calculated through this formula:

Selling price = 600 (1+50%) = 600 (1.50)
Selling price = Php 900

A

Thus, the selling price for a long sleeve shirt should be Php900.

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19
Q

is the practice of setting prices slightly lower than rounded numbers, in the belief that customers do not round up these prices, and so will treat them as lower prices than they really are.

A
  1. Psychological Pricing
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20
Q

This practice is based on the belief that customers tend to process a price from the left-most digit to the right, and so will tend to ignore the last few digits of a price.

A
  1. Psychological Pricing
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21
Q

A price-setting strategy that centers on understanding what customers are willing to pay for a product or service based on its perceived benefits and value.

A
  1. Value-based Pricing
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22
Q

4 Categories of Pricing Issues

A

Buyer-seller interactivity
Price discrimination
Price format
Opportunistic pricing

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23
Q

The amounts displayed in stores are not even the actual prices that buyers have to pay.

Rather, prices have to be first negotiated during an interaction between the seller and the buyer.

A

Buyer-seller interactivity

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24
Q

When a product is sold at different prices to different consumers, it is called _______.

From the perspective of any business, _____ may present several advantages, most especially ________

A

Price discrimination

profit maximization.

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25
This pricing issue involves how a price is expressed to the market. Businesses adopt the practice of pricing a product a cent or two below the round number (Php 99.99 or Php 199.99), which has the psychological effect of lowering the leftmost digit.
Price format
26
Well-known businesses and some luxury brands may have the opportunity of charging a hefty price to their products. ________ is oftentimes used to drive competitors out of the industry based on efficiency.
Opportunistic pricing
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The idea is to create an awareness, attract and induce the consumers to buy the product, in preference over others.
promotion
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refers to the complete set of activities, which communicate the product, brand or service to the user.
promotion
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3 Objectives of Creating a Promotional Plan
To create brand or product awareness To generate demand To differentiate a product from its competitors
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Five Main Components of Promotional Mix
Advertising Public Relations or PR Personal Selling Sales Promotion Direct Marketing
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This promotional method is used to create awareness and deliver information to the target audience.
1. advertising
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gives the advantage of selecting the territory and audience to which the message is to be directed. It is also cheaper than TV advertising.
Radio
33
fast-developing medium of advertising and is getting increased popularity these days. It is more effective as compared to radio as it has the advantages of sound and sight. On account of pictorial presentation, it is more effective and impressive and leaves a lasting impression on the mind of the viewer.
Television
34
carry their messages entirely through the visual mode. These media consist of newspapers, magazines and direct mail.
Print
35
You can also advertise electronically through your company website and provide important and pertinent information to clients and customers. You can protect some parts of your website through passwords and give access to member customers. You can also send advertisements via direct e-mail as part of your promotional strategy.
Electronic
36
It is important for every business, as each happy customer can steer dozens of new ones your way. And it's one of the most credible forms of advertising because a person puts their reputation on the line every time they make a recommendation and that person has nothing to gain but the appreciation of those who are listening.
Word of Mouth
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In _____, the article that features your company is not paid for. The reporter, whether broadcast or print, writes about or films your company as a result of information he or she received and researched.
2. Public relations or pr
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______ occurs when an individual salesperson sells a product, service or solution to a client. Salespeople match the benefits of their offering to the specific needs of a client. Today, _____ involves the development of longstanding client relationships.
3. Personal selling
39
Five Stages of Personal Selling Process
Prospecting Making first contact The sales call Objection handling Closing the sale
40
______ is any initiative undertaken by an organization to promote an increase in sales, usage or trial of a product or service (i.e., initiatives that are not covered by the other elements of the marketing communications or promotions mix).
4. Sales promotion
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5 types of advertising
Radio Television Print Electronic Word of Mouth
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5 Sales promotion technique
Free gifts Free sample Free Trial/Taste Customer Contests Special Pricing
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There are many ways to utilize this particular sales promotion technique. A newly opened store, for example, may offer the first 10 customers free items worth 100 pesos.
Free Gifts
44
Providing ____ is a technique used to introduce new products to the marketplace. ____ give the consumer a chance to see how well they like a product or try something they otherwise would not normally buy.
Free Sample Samples
45
A ______ is a way for a consumer to try a new product while eliminating risk. It may be used when a product is unique to the marketplace.
Free Trial/Taste
46
Contests offer the customer a chance to win prizes like cash or store merchandise.
Customer Contests
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is used to offer consumers a lower price for a period of time or to purchase in multiple quantities.
Special Pricing
48
is a promotional method that involves presenting information about your company, product, or service to your target customer without the use of an advertising middleman. It is a targeted form of marketing that presents information of potential interest to a consumer that has been determined to be a likely buyer.
5. Direct marketing
49
9 Forms of Direct Marketing
Brochure Phone Calls Coupons Newsletters Catalogs Text Messages Emails Post Cards Fliers
50
5 Digital Era Types
Social Media Marketing Content Marketing Affiliate Marketing Email Marketing Search Engine Optimization (SEO)
51
Many businesses are utilizing different social media platforms to communicate their products and services to their target audience.
Social Media Marketing
52
Content can be presented in various formats, including blogs, e-books, how-tos, online articles, forums, and so forth. This promotional strategy aims to attract new and potential customers by creating and sharing valuable information.
Content Marketing
53
Content can be presented in various formats, including
blogs, e-books, how-tos, online articles, forums, and so forth.
54
takes into account the presence of third parties who are responsible for giving commissions or rewards to their affiliates.
Affiliate Marketing
55
is a relatively low-cost promotional strategy that aims to build brand and customer loyalty.
Email Marketing
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is an umbrella term for the different methods used in increasing the visibility of a website or blog online. It considers different kinds of search, including image search, news search, and video search.
Search Engine Optimization (SEO)
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It considers different kinds of search, including
image search, news search, and video search.
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They regarded as the primary key toward a successful implementation of marketing strategies of any business.
people
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They play a vital role in service delivery as well as in customer relationship retention.
people
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These ____ are relied on by the business to design, develop, manufacture, and produce products to the end consumers.
people
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The people rendering the service must be competent and skilled enough so that that the clients will patronize your service. The marketing efforts of people are to create customer awareness, to arouse customer interest, to educate customers, to close the sale and to deliver the product.
people
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people 2 vital role
service delivery customer relationship retention.
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people are relied on by the business to
design, develop, manufacture, and produce products to the end consumers.
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The people rendering the service must be ______ so that that the clients will patronize your service.
competent and skilled enough
65
2 Recruitment Methods
Internal Recruitment External Recruitment
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is the process of filling vacant employment positions by the employees who are already working within the business premises.
Internal recruitment
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Internal Recruitment 3 types
Promotions Transfers Employee Referrals
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It aims to shift any employee from a lower position to a higher one with more responsibilities attached, remuneration, and ranking privilege.
A. Promotions
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It involves the shifting of an employee from one department to another, depending on the qualifications of the position involved.
B. Transfers
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With this approach, current employees may refer people who they think are suitable or fit for the job. This is adopted by most businesses, for it saves cost and time compared to hiring people from various external sources.
C. Employee Referrals
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This type of recruitment refers to the hiring of employees outside the business. Applicants seeking opportunities have no connection with the internal affairs of the business.
2. External Recruitment
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External Recruitment 3 Types
Employment Agencies Advertisements Walk-ins
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are typically run by public, private, and government sectors. These sectors maintain a DATABASE where vital information of qualified candidates are stored and kept.
A. Employment Agencies
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Employment agencies are typically run by
public, private, and government sectors.
75
where vital information of qualified candidates are stored and kept.
DATABASE
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Recruiting through ______ is very popular and much preferred by a lot of employers. Job vacancies are thoroughly described and announced through different print and electronic media.
B. Advertisements
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are thoroughly described and announced through different print and electronic media.
Job vacancies
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This direct form of external recruitment is done when prospective candidates are invited to apply for any job vacancy. In this case, a definite date, time, and venue of the interview are given to the candidates without the need to submit their applications in advance.
C. Walk-ins
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In this case, a _____, ______, and _________ are given to the candidates without the need to submit their applications in advance.
definite date, time, and venue of the interview
80
Motivation pertains to a person’s direction to behave or act in life. In the entrepreneurial aspect, managing motivation is a critical aspect of the success of any business. Employers must motivate their employees by setting an example and identifying what the employees really desire.
Motivated Workforce
81
pertains to a person’s direction to behave or act in life.
Motivation
82
Every individual wants to be recognized for something that he or she has remarkably done or made. A simple act of acknowledgment from the higher-ups will mean a lot to any employee.
Acknowledge any employee’s achievement.
83
Always remember that employees will stay in business if they have a reason to. Starting an incentive program will keep them motivated and will help them stay focused.
Offer employee rewards.
84
It must be remembered that a great business is one that provides excellent customer service. To be able to give this kind of service, a group of high-caliber employees must be present to answer or resolve the queries of the customers and to make sure that they are getting their money's worth.
Proper Customer Service
85
When a company presents a product or service in a way that is different from the competitors, they are said to be “_______” it.
positioning positioning
86
Positioning refers to a process used by marketers to create an image in the minds of a target market. Solid positioning will allow a single product to attract different customers for not the same reasons. For example, two people are interested in buying a phone; one wants a phone that is cheaper in price and fashionable while the other buyer is looking for a phone that is durable and has longer battery life and yet they buy the same exact phone.
87
will allow a single product to attract different customers for not the same reasons.
Solid positioning
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_____refers to a process used by ______ to create an image in the minds of a target market.
Positioning marketers
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three basic concepts for positioning
Functional Position Symbolic Position Experiental Position
90
deal with solving a problem, providing benefits and getting a favorable perception from investors, stockholders and consumers.
Functional Positions
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deal with self-image enhancement, ego identification, belongingness, social meaningfulness and affective fulfilment
Symbolic Positions
92
deal with providing sensory or cognitive stimulation.
Experiential Positions
93
3 Functional Positions
solving a problem, providing benefits and getting a favorable perception from investors, stockholders and consumers.
94
5 Symbolic Positions deal with
self-image enhancement, ego identification, belongingness, social meaningfulness and affective fulfilment
95
2 Experiential Positions
providing sensory or cognitive stimulation.
96
Confirm your understanding of market dynamics Identify your competitive advantages Choose competitive advantages that define your market “niche" Define your positioning strategy Communicate and deliver on the positioning strategy
Steps of the positioning process
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5 Steps of the positioning process
Confirm your understanding of market dynamics Identify your competitive advantages Choose competitive advantages that define your market “niche" Define your positioning strategy Communicate and deliver on the positioning strategy
98
Four Elements of Product Positioning
Vision and mission Product category Customer pain points Product differentiation
99
A statement that is strategically used by businesses to instill into the minds of the target market a positive image of their products and services.
Product Positioning Statement
100
A well-crafted ______ must be able to describe the intended audience of a product and the crucial reasons why customers should choose it over all others. It is a statement that makes the product different from its competitors.
Product Positioning Statement
101
It is a statement that makes the product different from its competitors.
Product Positioning Statement