Pricing and Support Flashcards

1
Q

AWS Free Tier

A

Always free
Do not expire, available to all AWS customers
AWS Lambda allows 1 million free requests, up to 3.2 million seconds of compute time
DynamoDB allows 25 gb of free storage per month

12 months free
Offers are free for 12 months following your initial AWS sign up date
Specific amts of S3 storage
Thresholds for monthly hours of EC2 compute time
Amounts of CloudFront data transfer out

Trials
Short-term free trial offers start from the date you activate a particular service
Ex: Amazon Inspector 90 day free trial
Amazon Lightsail 750 free hours of usage over 30 days

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2
Q

AWS Pricing concepts

A

Pay for what you use
You pay for exactly the amount of resources you use, without requiring long-term contracts or complex licensing
Pay less when you reserve
Provide significant discounts if you have a service that runs all the time
Volume-based discounts when you use more
Tiered pricing per unit cost is incrementally lower with increased usage
Ex: the more S3 storage space you use, the less you pay per GB

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3
Q

AWS Pricing calculator

A

Create estimate for the cost of your use cases
Organize estimates by groups that you define
You can save estimate and share with others

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4
Q

Billing dashboard

A

Pay your AWS bill
Monitor usage
Analyze and control costs
Compare current month-to-date balance with the previous balance, get forecast of next month
View month to date spend by service
View free tier usage by service
Access cost explorer and create budgets
Purchase and manage savings plans
Publish cost and usage reports

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5
Q

Consolidated billing

A

Feature of AWS Organizations
Enables you to receive a single bill for all AWS accounts in your org
Track combined costs of all linked accts in org
Simplifies billing process
Share savings across accounts

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6
Q

AWS Budgets

A

Create budgets to plan your service usage, service costs, and instance reservations
Updates 3x a day
Helps to accurately determine how close your usage is to your budgeted amounts
Set custom alerts when your usage exceeds/is forecasted to exceed the budget amount

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7
Q

AWS Cost Explorer

A

Enables you to visualize, understand, and manage AWS costs and usage over time
Default report of the costs and usage for your top five cost-accruing services

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8
Q

Basic support plan

A

Free for all AWS customers
Includes access to whitepapers, documentation, and support communities
Customer support for billing questions and service limit increases
Limited selection of AWS Trusted Advisor checks
Use of AWS Personal Health dashboard - provides alerts and remediation guidance when AWS is experiencing events that may affect you

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9
Q

Developer support plan

A

Ability to open an unrestricted number of technical support cases
Pay by month pricing, require no long-term contracts
Best practice guidance
Client-side diagnostic tools
Building block architecture support

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10
Q

Business support plan

A

Use-case guidance to identify AWS offerings, features, and services that can best support your specific needs
All AWS Trusted Advisor checks
Limited support for third party software, such as common OS and application stack components

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11
Q

Enterprise On-Ramp support plan

A

Technical account managers to provide proactive guidance and coordinate access to programs and AWS experts
Cost optimization workshop
Concierge support team for billing and account assistance
Tools to monitor costs and performance through trusted advisor and health api/dashboard
Consultative review and architecture guidance
Infrastructure event management support
Support automation workflows
30 min or less response time for business critical issues

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12
Q

Enterprise support plan

A

Designated TAM
Concierge support team
Operations reviews and tools to monitor health
Training and game days to drive innovation
15 min or less response time for business critical issues

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13
Q

Technical Account Manager (TAM)

A

Primary point of contact at AWS
Educates, empowers, and evolves your cloud journey across full range of services
Provide engineering guidance, help design solutions that are efficient
Assist with cost-effective and resilient architectures
Direct access to aws programs and community of experts

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14
Q

AWS Marketplace

A

Digital catalog that includes thousands of software listings from independent software vendors
Use to find, test, and buy software that runs on AWS
For each listing, you can access detailed info on pricing options, available support, and reviews from other customers
Explore by industry and use case
Marketplace categories:
Infrastructure software
DevOps
Data Products
Professional Services
Business Applications
Machine Learning
Industries
Internet of Things

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