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Young Hyundai
> Product Knowledge Specs > Flashcards
Product Knowledge Specs Flashcards
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Young Hyundai
(40 decks)
Dictionary/Glossary
Product Knowledge
Inbound Phone Script
Trade Script
Unsold Showroom Traffic Follow-up
CSI Follow Up Script
OBJECTIONS PHONE SCRIPT: Price Or Payment Too High (Trade)
OBJECTION PHONE SCRIPT: Price Is Too High (No Trade)
OBJECTION PHONE SCRIPT: Wasted Time Script
OBJECTION PHONE SCRIPT: Trade Specific Value Script
OBJECTION PHONE SCRIPT: Think It Over/Hold Off/Shop Around
OBJECTION PHONE SCRIPT: Play Games/Best Price
OBJECTION PHONE SCRIPT: Better Deal Down The Street
OBJECTION PHONE SCRIPT: Spouse/Significant Other
OBJECTION PHONE SCRIPT: Lease Quote Over The Phone
OBJECTION PHONE SCRIPT: Destination
OBJECTION PHONE SCRIPT: Wrong Product
OBJECTION PHONE SCRIPT: Dislike For Employee/Bad Experience
OBJECTION PHONE SCRIPT: NOTHING I SAY IS WORKING (TURN)
Phone Script: Preorder Or Unavailable Unit
PHONE SCRIPT: Sold Order Process Script
We Want Your Vehicle (30-month Trade Script)
Unassigned Customer Call
Lease End
Ad Specific Phone Script
Missed Appointment Phone Script
Referral Phone Script
Service Appraisal Phone Script
OBJECTION PHONE SCRIPT: That Car Is At Another Young Dealership
The Writeup Script
The Pencil Script
Steps To The Sale
Bypassing
Mission Statement
Pre-owned Inbound Phone Script
Product Knowledge - Presentation FAB
Product Knowledge Phrases
Lease Terms
Product Knowledge Specs
Protections/Accessories
