Products as service Flashcards Preview

Hospitality and tourism power point notes > Products as service > Flashcards

Flashcards in Products as service Deck (5)
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1
Q

Changeability

A

A condition of being subject to change or alteration

2
Q

Intangibility

A

A state of being abstract, as are things that cannot be touched

3
Q

Perishability

A

The probability of a product ceasing to exist or becoming unusable within a limited amount of time

4
Q

Variables

A

Factors that can cause something to change or vary

5
Q

Variables to consider when marketing the service side of the hospitality and tourism industry

A

Perishability
Intangibility
Changeability