Project+ PK0-003 Study Material

Question 1

There is a minor conflict between several members on a project team; the issue has no significant impact on the project. Which of the following would be the BEST conflict resolution technique for the project manager to employ?

Answer 1

Avoiding

Question 2

A customer has requested an increase in the scope of a current project, but the project schedule remains the same. Which of the following is MOST likely impacted? (Select TWO).

Answer 2

Project quality & Project cost

Question 3

Which of the following would be used to allow a project team to take action to fix problems that are causing the GREATEST number of defects?

Answer 3

Pareto diagram

Question 4

Which of the following risk response strategies involves the use of insurance, performance bonds, or warranties?

Answer 4

Risk transfer

Question 5

During which of the following process groups is the availability of required resources for the project determined?

Answer 5

Planning

Question 6

Given the circumstances below, which of the following would be the BEST action for the project manager to take?

One of the key stakeholders disagrees with the project.

Two of the key staff members refuse to work with each other. The budget for the project has been reduced.

The scope of the project has changed.

Answer 6

The project manager should work with the stakeholders to resolve the areas of disagreement.

Question 7

A product does not meet the customer’s quality specifications. Which of the following can the project manager use to bring the product quality into alignment with the specifications? (Select TWO).

Answer 7

Trend analysis & Pareto chart

Question 8

A key stakeholder has informed the project manager that the project must be completed on time. The project is currently running behind schedule. The budget provided for the project will not allow for additional resources. In order to meet the demands of the key stakeholder, which of the following is the BEST action for the project manager to take?

Answer 8

Fast track the schedule.

Question 9

The key stakeholder requires the project manager to advance the completion date before funding runs out. The project manager has had problems with this stakeholder in the past and wants to document this request. Which of the following should the project manager do? (Select TWO).

Answer 9

Complete a project change request form.

Analyze the project impact.

Question 10

During a project status meeting a positive project risk is identified and is within the team’s control. Which of the following would be the BEST response?

Answer 10

Exploit the risk

Question 11

The project manager has the MOST authority in which of the following organizational structures?

Answer 11

Strong Matrix

Question 12

A project sponsor has just signed a document that authorizes the project manager for an upcoming project. Which of the following elements would be included in this document?

Answer 12

The purpose of the project

Question 13

A project has just entered the execution phase. The deadline to respond to the RFP has expired. Which of the following activities describes the NEXT action to take?

Answer 13

Evaluate and select a seller response

Question 14

A project manager has just completed the work breakdown structure (WBS) with the project team. Which of the following would be used during activity sequencing?

Answer 14

Precedence diagramming method

Question 15

Fast tracking a schedule involves which of the following?

Answer 15

Performing critical path activities simultaneously

Question 16

Crashing a schedule involves which of the following?

Answer 16

Adding resources to critical path activities

Question 17

A project with a total budget of $100,000 is in the ninth month and has an earned value of $80,000 and actual costs of $90,000. The project’s cost variance is:

Answer 17

-$10,000

Question 18

During which of the following process groups is the project charter developed?

Answer 18

Pre-project setup

Question 19

Which of the following describes a work breakdown structure (WBS)?

Answer 19

Is deliverable-oriented and hierarchical in nature

Question 20

During the execution phase, a customer approaches the project manager demanding a change. Which of the following are the steps the project manager should take? (Select TWO).

Answer 20

Fill out a change request form.

Evaluate the impact of the change.

Question 21

A project team member has been re-assigned to another project. Which of the following should the project manager do FIRST?

Answer 21

Assess the impact on the project schedule.

Question 22

During execution of the project, the project sponsor informs the project manager that a requirement needs to be added to the scope statement. Which of the following is

the FIRST action that the project manager should take?

Answer 22

Evaluate the impact of the change on the project.

Question 23

Which of the following are reasons why formal project closure is important? (Select THREE).

Answer 23

Releases staff from the project, Provides historical information, Confirms completed/non-completed objectives

Question 24

Which of the following is the correct order of the project life cycle?

Answer 24

Initiating, planning, executing, monitoring / controlling, closing

Question 25

Various technologies exist to complete a project, but the project manager is not well versed in these technologies. Which of the following can the project manager initiate to assist with the decision?

Answer 25

A Request for Proposal (RFP)

Question 26

A project manager receives an inquiry from the human resources department about the work ethic of a certain team member. Which of the following should the project manager give to the HR department?

Answer 26

Performance reports