PST Event Codes Flashcards
ABC
ABC VIOLATION
Pertains to violations of the NYS Alcohol Beverage Control Laws.
Includes underage drinking, sales of alcohol and tobacco to minors, after-hours sales, etc.
For underage drinking at a residence, use CHLDA
ABDT
ABDUCTION/KIDNAPPING
To restrain a person with the intent to prevent them from leaving on their own will, by either holding a person in a place where he is not likely to be found or using or threatening to use deadly physical force. Note: This code will not be used for a custody dispute.
ADB
AGGRESSIVE DEADLY BEHAVIOR
This code is to be used when additional resources (Police, Fire, EMS) are needed/requested to respond to an act of active aggressive deadly behavior incident.
The 911 Supervisor has the authority to upgrade a response by using this code based on the assessment of the call taker(s). This may include, but is not limited to the number of incoming telephone calls, the background environment (ie. active gunfire).
Additionally, the first unit on scene (Police, Fire, EMS), has the authority to upgrade a response using the ADB code. Responding fire departments and EMS agencies will be directed to stage until direction is given by the police.
AIR/C
AIRCRAFT COMPLAINT
To be used for low flying or unusually loud aircraft.
AIR/E
AIRCRAFT EMERGENCY/CRASH
Any aircraft that has crashed, has the potential to crash, or is on fire.
NOTIFY SHIFT SUPERVISOR IMMEDIATELY BY ACTIVATING THE BLUE LIGHT.
NOTE: If the aircraft is still in the air, enter the call with a location of @Syracuse Airport and add all pertinent information in the remarks. Address updating is required should the aircraft crash off airport property.
ALRM/B
ALARM > BURGLARY
Any alarm that is received either through a private alarm company, a tape dialer, or a citizen where there is an indicator signal of a break-in.
ALRM/C
ALARM > CARBON MONOXIDE
Any indication of a carbon monoxide (CO) problem in a structure. Call takers must ascertain if anyone at the premise is sleeping, ill or shows any signs of carbon monoxide poisoning.
If they show signs of illness, they will be advised to leave the structure immediately.
ALRM/E
ALARM > ELEVATOR
Any alarm from an elevator car, indicating the occupant(s) need assistance.
Call takers will obtain the floor the elevator car is stopped at and the number of occupants in the elevator car.
ALRM/F
ALARM > FIRE
Any alarm that is received either through a private alarm company, a tape dialer, or a citizen where there is an audible signal of a fire or smoke alarm.
Fire alarm activations where a caller can see and/or smell smoke will be entered using the appropriate Fire Event Type and sub-type. (ie. FIRE/R for residence, FIRE/S for school, etc.).
ANI/ALI and/or Pictometry will be used to identify the type of building/structure if necessary when coding the event (ie. school or business) etc. The alarm company may refer to a fire alarm as a water flow alarm.
ALRM/M
ALARM > MEDICAL
Usually received from a private alarm company as a medical alert alarm or inactivity alarm.
NOTE: If the alarm company indicates the specific nature of the problem, use the appropriate EMS type code.
ALRM/P
ALARM > CALL FOR POLICE/PANIC
This code may be called in by an alarm company or tape dialer.
This code is also used for “Aware Alarms” when called in by ADT.
This code is to be used when alarm companies call in a duress alarm.
ALRM/Q
ALARM TROUBLE
When an alarm company calls in and states they have a fire alarm and the premise is reporting trouble on the system, this code will be utilized and the fire department can send a reduced response to verify the issue. Third party reporting a fire alarm that has been sounding for 30 minutes or more and there are no other indications of an actual fire. Alarm company or 1st party reporting a fire alarm in an occupied structure:
*malicious or accidental pulled box
*construction workers on premise
*alarm set off due to steam from a shower
*alarm set off due to normal cooking operations
*alarm set off due to power loss
*recurring alarm within the past 30 minutes that was previously determined as false
*request to cancel after receiving proper passcode.
MRD dispatch 1 police unit only, in the city of Syracuse broadcast a Point of Information (POI) only for police.
ALRM/R
ALARM > ROBBERY
For robbery alarms at financial institutions, upon calling the premise, identify yourself as the 911 Center and advise the person who answers the phone that they “have gone into alarm.” They are supposed to give you the word “CODE” and “any two-digit number” if it is a false alarm.
Do not assist/prompt them or ask for another personto come to the phone if they appear to not know the procedure. Do not advise them to follow the rest of the procedures.
CALL-TAKER - If the alarm is in “No Police Response” (with the exception of Robbery - ALRM/R type alarms which shall be entered as “Points of Information” POIs), enter as an advised event and clear the event using the final action code of 06.
For “No Police Response” robbery alarms at banks or financial institutions, refer to page 7 of this document.
DISPATCHER - When a “No Police Response ROBBERY ALARM” has been received the phraseology to be used on the radio is “Attention all units… Point of Information regarding an alarm activation” then broadcast the location. At no time are you to transmit the event is a “No Police Response” alarm or mention anything about the status.
ALRM/U
ALARM > UNKNOWN TYPE
Where there is no indication as to what type of alarm is going off.
NOTE: A flashing light on a residence, when the exact nature is unknown, is an ALRM/U.
ALRM/V
ALARM > VEHICLE
Active audible alarm on a vehicle.
ANML/A
ANIMAL PROBLEM > Vicious, Rabid, Loose, Injured, Bite to Human (No EMS)
All police agencies respond for public safety (ie. suspect rabies, vicious dogs, etc.)
Refer to EBBIS for specific agency procedures to determine if the call should be referred to an Animal Control Officer.
ACCIDENTS - Any vehicle collision involving and animal will be coded as a MVC/D if person involved would like to meet with patrol. If the collision involves a dog or a cat and the owner cannot be located, VTL requires a police report be taken.
ANML/B
BARKING DOG
Use to enter noise complaint related to a barking dog.
Refer to EBBIS for specific agency procedures to determine if the call should be referred to an Animal Control Officer.
ANML/I
ANIMAL BITE WITH INJURY
Enter as ANML/I if the victim requires an ambulance.
NOTE: If the event did not “just occur” and the caller/victim has already obtained any medical assistance, enter as ANML/IC.
ANML/C
ANIMAL CRUELTY INVESTIGATION
Use to enter reported abuse and/or cruelty to any type of animal.
ie. not being fed or watered properly, are lacking an appropriate shelter, are lacking clean air to breathe, living in unsanitary conditions, or needing veterinary care.
ARSN
ARSON
NOT TO BE USED BY THE CALL TAKER. ENTER THE SPECIFIC FIRE TYPE AND NOTE “POSSIBLE ARSON” IN REMARKS.
ASL/I
ASSAULT WITH INJURIES
Physical contact between involved suspect(s) and victim(s), wherein the suspect(s) has caused physical injury to the victim and the victim requires an ambulance.
Assault implies that there is intent on the part of the suspect(s) to harm another individual(s)
Obtain all pertinent suspect information before giving pre-arrival instructions.
NOTE: If the event did not “just occur” and the caller/victim has already obtained any medical assistance, enter as ASL/IC.
ASL/T
ASSAULT (No ambulance required)
Physical contact between the suspect(s) and the victim(s), wherein the suspect has caused physical injury to the victim. Assault implies there is intent on the part of the suspect(s) to harm another individual(s).
AST/P
ASSIST TO THE POLICE
BIO
BIOLOGICAL CALL
Suspicious packages that are open, unsealed and obviously contain a substance of unknown origin such as powder, chemical etc. will be coded as BIOA and entered for combined dispatch.
- The call will be sent to the unit’s MDT and event details will NOT be transmitted over the air.
- Police units unable to receive it on an MDT will have to landline the TA for the information.
- Fire units will be requested to landline dispatch for the call details.
- Any suspicious packages that have any type of wires/electrical parts visible will be coded BOMB.