Purchase and Sale - Estate Agency Legislation Flashcards
(55 cards)
When was the RICS Global Real Estate Agency and Brokerage Professional Statement Published
2016
How many core principles does RICS Global Real Estate Agency and Brokerage Professional Statement (2016) have
12 which agents must observe
Core principles of RICS Global Real Estate Agency and Brokerage Professional Statement (2016)
- Act in an honest, fair and professional manner
- Carry our work with due skill, care and diligence
- Terms of business that are fair and clear (+CHP)
- Avoid conflicts of interest
- Not to discriminate
- All communications to be clear and timely
- Marketing material to be honest and truthful
- Clients’ money to be held in separate accounts + insured
- Hold appropriate PII
- Make clear your obligations to your client / each party
- Realistic assessments of prices / rents (MARKET EVIDENCE)
- All meetings, inspections and viewings to be carried out with clients wishes and safety
Estate Agents Act published
1979
Estate Agents Act 1979 Applications
- Disposal/acquisition of interest in land
- Freehold property
- Leasehold property with a capital value
- Land as well as buildings
Estate Agents Act 1979 - how many key principles
7
Estate Agents Act 1979 - key principles
- Clarity to terms of agency (S18)
- Honesty + Accuracy
- Agreement + liability for costs
- Openness re personal interests (S21)
- Absence of discrimination
- Legal obligation - tell clients of all offers
- Keep clients money separate
Estate Agents Act 1979 - MOST important points
- Section 18 – Terms of engagement, specify all costs/fees
- Itemise all payments.
- Specify nature of agency/ selling rights
- Additional services available
- Section 21 – disclosure of personal interests (IN TOE)
- Correct reporting of offers
- Follow RICS Rules - client money
- Offer reporting procedure
Who polices the Estate Agents Act 1979
Local authorities
+
The National Trading Standards Estate and Letting Agency Team
Negative Licensing
The right to be an estate agent can be taken away and not granted
Penalties when in breach of Estate Agents Act 1979
- Prohibition Order
- Warning Order
(awarded against individual or practice)
c10-12 orders a year
What is the outcome of a Prohibition Order
Stops an agent practicing
What is a Warning Order
Written warning not to undertake the action again
What is the Estate Agents (Undesirable Practices) (No 2) Order 1991
Order made under the Estate Agents Act 1979
Agents must inform clients at the same time as they are informed about their terms of business as to any services to be offered to prospective purchasers unless free of charge
Estate Agents (Provision of Information) Regulations 1991
Information supplied to a client in writing:
1. Service provided
2. Remuneration
What is a cooling off period
A period of up to 14 days is allowed for client who change their minds and no longer want to instruct the agent in accordance with consumer protection regulation
Consumer Protection Regulations publication date
2008
What did the Consumer Protection Regulations and Business Protection Regulations replace
The Property Misdescriptions Act 1991 - repealed in Oct 2013
Which Act do Business Protection Regulations sit within
Enterprise Act 2002
Consumer Protection from Unfair Trading Regulations 2008 relate to what kind of work
Business to Consumer work
Consumer Protection from Unfair Trading Regulations 2008 WHAT DOES IT OFFER, WHEN DOES IT APPLY
Broad non- specific consumer protection for estate agents – applies during entire agency process
How does the Consumer Protection from Unfair Trading Regulations 2008 define the average consumer
As a reasonably well informed person
Example of unfair practice under the Consumer Protection from Unfair Trading Regulations 2008
Giving false or misleading information, omissions, exerting undue pressure on consumers
Who comes under the definition of consumer, and therefore have a duty to under the Consumer Protection from Unfair Trading Regulations 2008
Clients
Potential clients
Potential buyers
Potential viewers
Actual buyers