PURCOMM

Question 1

use variety of comm forms
primary form of comm

Answer 1

COMMUNICATION

Question 2

5 COMM SKILLS

Answer 2

LISTENING
SPEAKING
READING
WRITING
VIEWING

Question 3

• interaction between 1,2, or groups

Answer 3

COMMUNICATION

Question 4

SMR

Answer 4

SENDER - MESSAGE - RECEIVER

Question 4

encoding

Answer 4

SENDER

Question 5

content

Answer 5

MESSAGE

Question 6

decoding

Answer 6

RECEIVER

Question 7

includes, e-mails, social media, books, magazines

Answer 7

WRITTEN

Question 7

INC F2F, TELEPHONE, READIO, TV

Answer 7

VERBAL

Question 8

GRAPHS, CHARTS, MAPS, LOGOS
- TO SUPPORT WRITTEN COMMUNICATION

Answer 8

VISUALIZATION

Question 8

INCS BODY LANGUAGE, GESTURES, HOW TO ACT

Answer 8

NON-VERBAL

Question 9

THE DESIRED OUTCOME OR GOAL OF ANY COMMUNICATION PROCESS IS

Answer 9

MUTUAL UNDERSTANDING

Question 10

a message is sent through a communication channel

Answer 10

THE COMMUNICATION PROCESS

Question 11

4 COMM MODEL

Answer 11

ARISTOTLE
LASWELL
SHANNON-WEAVER
DAVID BERLO

Question 11

model more focused on public speaking than interpersonal comm

Answer 11

ARISTOTLE

Question 11

5 ELEMENTS OF ARISTOTLE

Answer 11

1. SPEAKER
2. SPEECH
3. OCCASION
4. AUDIENCE
5. EFFECT

Question 12

MODEL OF 5 W’S

Answer 12

LASWELL’S MODEL

Question 12

LASWELL MODEL

Answer 12

WHO - COMMUNICATOR
SAYS WHAT - MESSAGE
IN WHICH CHANNEL - MEDIUM
TO WHOM - RECEIVER
WITH WHAT EFFECT - EFFECT

Question 13

THE MODEL WAS DEVELOPED TO IMPROVE TECHNICAL COMM

Answer 13

SHANNON - WEAVER MODEL

Question 13

A MODEL THAT DESCRIBES THE COMPONENTS OF A BASIC PROCESS OF COMMUNICATION (SMCR)

Answer 13

BERLO’S MODEL

Question 13

SKILL OF AN INDIVIDUAL TO COMMUNICATE

Answer 13

COMM SKILLS

Question 14

ATTITUDE TOWARDS AUDIENCE

Answer 14

ATTITUDES

Question 14

NEEDS TO BE KNOWLEDGEABLE ABOUT THE SUBJ/TOPIC

Answer 14

KNOWLEDGE

Question 15

VARIOUS ASPECTS OF SOCIETY

Answer 15

SOCIAL SYSTEM

Question 15

IT COMES UNDER THE SOCIAL SYSTEM

Answer 15

CULTURE

Question 16

SENDER OF MESSAGE

Answer 16

ENCODER

Question 16

BODY OF A MESSAGE

Answer 16

MESSAGE CONTENT

Question 17

includes language, gesture, body lang

Answer 17

ELEMENTS

Question 18

WAY IN WHICH MESSAGE IS CONVEYED

Answer 18

TREATMENT

Question 18

MESSAGE HOW IT IS ARRANGED

Answer 18

STRUCTURE

Question 18

THRU THE FIVE SENSES

Answer 18

CHANNEL

Question 19

ONE WHO RECEIVES MESSAGE AND DECODES IT

Answer 19

DECODER

Question 20

THINKS ABOUT THE CONTENT OF THE SOURCE

Answer 20

RECEIVER

Question 21

BELIEVES THAT THE SOURCE AND RECEIVER SHOULD BE ON THE SAME LEVEL

Answer 21

BERLO'S M

Question 22

3 COMMON CHANNELS

Answer 22

ENCODING DECODING FEEDBACK - final part of comm

Question 23

6 CATEGORIES OF BARRIER COMM (LPPPSA)

Answer 23

LANGUAGE BARRIERS PSYCHOLOGICAL BARRIERS PHYSIOLOGICAL BARRIERS PHYSICAL BARRIERS SYSTEMATIC BARRIERS ATTITUDAL BARRIERS

Question 23

LANGUAGE AND LINGUISTIC ABILITY BARRIER

Answer 23

LANGUAGE BARRIERS

Question 23

PSYCHOLOGICAL STATE OF COMMUNICATORS CAN AFFECT HOW MESSAGE IS SENT

Answer 23

PSYCHOLOGICAL BARRIERS

Question 24

RECEIVERS PHYSICAL STATE

Answer 24

PHYSIOLOGICAL BARRIERS

Question 24

GEOGRAPHIC DISTANCE BETWEEN S AND R

Answer 24

PHYSICAL BARRIERS

Question 25

INEFFECIENT INFO SYSTEMS

Answer 25

SYSTEMATIC BARRIERS

Question 25

PERCEPTIONS THAT PREVENT PEOPLE TO COMMUNICATE

Answer 25

ATTITUDAL BARRIERS

Question 26

7 Cs OF EFFECTIVE COMM

Answer 26

BE: CLEAR CONCISE CONCRETE CORRECT CONSIDERATE COMPLETE COURTEOUS

Question 27

TRUTHFUL AND RESPONSIBLE WAY OF COMM

Answer 27

ETHICAL COMM

Question 28

3 TYPES OF FORMAL COMM (VHD)

Answer 28

VERTICAL - up and down (BOSS-YOU-EMPLOYEES) HORIZONTAL - flows across a structure (YOU-COWORKERS) DIAGONAL - in any direction

Question 28

makes international comm and business management easier

Answer 28

GLOBALIZATION

Question 28

manners and behavior acceptable in international and social business situations

Answer 28

INTERNATIONAL BUSINESS ETIQUETTE

Question 28

also referred as the study of global comm or transnational comm

Answer 28

INTERNATIONAL COMM

Question 29

directly affected by the process of globalization

Answer 29

GLOBAL COMM

Question 30

4 MAJOR BENEFITS OF INTERNATIONAL COMM (MSTI)

Answer 30

1. MORE MARKETS TO REACH 2. MORE SUPPLIERS TO ACCESS 3. MORE TALENT TO HIRE 4. MORE IDEAS TO HARNESS

Question 31

3 BARRIERS OF INTERNATIONAL COMMUNICATION (GLC)

Answer 31

GOVERNMENTAL BARRIERS LANGUAGE CULTURAL DIFFERENCES

Question 31

INFO IS IMPLIED (COLLECTIVIST)

Answer 31

HIGH CONTEXT COMM

Question 31

COMM IS EXPLICIT (INDIVIDUALISTIC)

Answer 31

LOW CONTEXT COMMUNICATION

Question 32

focus on one agenda item after another

Answer 32

SEQUENTIAL

Question 32

flow of time is viewed as a sort of circle

Answer 32

SYNCHRONIC

Question 33

readily showing emotions

Answer 33

AFFECTIVE

Question 34

DO NOT TELEGRAPH THEIR FEELINGS

Answer 34

NEUTRAL

Question 34

subset of language as defined by purpose and setting

Answer 34

REGISTER

Question 34

also called "LECT" is a specific form of language or language cluster

Answer 34

VARIETIES

Question 35

PERCEIVED ATITTUDE AND LEVEL OF FORMALITY

Answer 35

LANGUAGE REGISTERS

Question 35

language is fixed and static

Answer 35

FROZEN

Question 35

used in official and ceremonial settings

Answer 35

FORMAL

Question 36

language used to seek assistance

Answer 36

CONSULTATIVE

Question 37

language used between friends

Answer 37

CASUAL/INFORMAL

Question 38

language of people that share a close relationship or bond

Answer 38

INTIMATE