Purposive Communication

Question 1

What refers to the content being sent in a communication?

Answer 1

Message

The message is the content being sent in a communication.

Question 2

Which of the following is included in the communication’s environment or setting?

Answer 2

Mood

Mood is included in the communication’s environment or setting.

Question 3

Communication usually begins when the message is crafted by whom?

Answer 3

Sender

Communication usually begins when the message is crafted by the sender.

Question 4

What can confirm the recipient’s understanding of the message in a Communication?

Answer 4

Feedback

Feedback can confirm the recipient’s understanding of the message in a communication.

Question 5

What can cause communication to be ineffective?

Answer 5

Interference

Interference can cause communication to be ineffective.

Question 6

Therese, deaf student, was not able to give an answer to her teacher’s question during the recitation because she lacks the ability to hear verbal instruction. Which kind of interference was illustrated?

Answer 6

Physical Barrier

This scenario illustrates a physical barrier as the interference.

Question 7

When asked to deliver an extemporaneous speech, Mark experienced stage fright, which hindered his ability to speak smoothly, causing the audience to not fully understand him. What communication barrier is present?

Answer 7

Psychological barrier

A psychological barrier is present in this situation.

Question 8

In 2009, Michael Osbon identified nine principles for effective communication. Which of these is achieved when jargon is avoided?

Answer 8

Clarity

Clarity is achieved when jargon is avoided in communication.

Question 9

When a public speaker examines the audience’s interests, age, and maturity before drafting a speech, he is adhering to which of the following?

Answer 9

Consideration

Considering the audience’s interests, age, and maturity before drafting a speech is adhering to consideration.

Question 10

“Only three out of ten people in the world are able to eat a complete meal in a day.” This message is effectively evoking which of the following principles of effective communication?

Answer 10

Concreteness

This message effectively evokes the principle of concreteness in communication.

Question 11

Which of the following must be avoided in an ethical communication?

Answer 11

Falsified information

Falsified information must be avoided in ethical communication.

Question 12

How can one avoid gender-biased communication?

Answer 12

Make use of gender-neutral words

This is one way to appropriately prevent ageism.

Question 13

In communicating with people with disabilities, which of the following is acceptable?

Answer 13

Uses wheelchair

None

Question 14

What should be a primary consideration in cross-cultural communication?

Answer 14

Respect and tolerance to others culture

None

Question 15

What acts as a cultural barrier for effective communication in a global setting?

Answer 15

Cultural Relativism

None

Question 16

What term is used to refer to communication between people of different races?

Answer 16

Interracial communication

None

Question 17

What term is used to refer to communication between people from the same ethnic group?

Answer 17

Intracultural communication

None

Question 18

What is achieved by a public speaker who uses eye contact?

Answer 18

Authenticity

None

Question 19

Communication has numerous purposes. Hence, the intention of the sender gretly affects the choice of words in a message. Which type of purposeful communication is exhibited by Mario, a fish vendor, when he encourages marketgoers to buy from him?

Answer 19

Persuasive Communication

None

Question 20

According to the American Psychological Association, writers must use the words,”man” for boys and “woman” for girls who are both over 18 years old. This is one way to appropriately prevent which of the following form of
discrimination?

Answer 20

Ageism

Question 21

Which type of purposive communication is utilized by a criminal lawyer who aims to convince the judge by proving his client is innocent?

Answer 21

Argumentative Communication

Example: A criminal lawyer presents evidence and arguments to prove the innocence of their client.

Question 22

In a debate, Joe said, ‘I strongly disagree with same-sex marriage because allowing it makes an imbalance on the number of straight women and men, which then can cause lesser families to be established.’ Which type of fallacy was used?

Answer 22

Slippery slope

Example: Joe’s argument suggests that allowing same-sex marriage will lead to negative consequences without sufficient evidence.

Question 23

Which type of public speaking brings out the most natural information to say at the moment due to minimal to no preparation time given?

Answer 23

Impromptu speech

Impromptu speeches require speakers to think on their feet and deliver information spontaneously.

Question 24

Which of the following is an example of a memorized speech?

Answer 24

Oration

Oration involves delivering a memorized speech with eloquence and persuasion.

Question 25

When a person wishes to know more about any information, he should write which type of letter?

Answer 25

Inquiry letter ## Footnote Inquiry letters are written to request information or clarification on a certain topic.

Question 26

In writing an academic or business letter, what information should be contained in the first paragraph?

Answer 26

Background or purpose of writing ## Footnote The first paragraph of a letter should introduce the background or purpose of the communication.

Question 27

Where can the expression of expectation and gratitude for the recipient be found?

Answer 27

Final paragraph ## Footnote The final paragraph of a letter typically includes expressions of expectation and gratitude towards the recipient.

Question 28

What refers to the purposive verbal communication where the aim is to seek answers to queries on certain topics?

Answer 28

Interview ## Footnote Interviews are conducted to gather information and seek answers to specific questions on various topics.

Question 29

According to Business Insider Australia, some questions are illegal to be asked to an applicant during an interview. Which of the following is an example of this?

Answer 29

Your height and weight ## Footnote Asking about an applicant's height and weight can be considered discriminatory and illegal in certain contexts.

Question 30

Which serves as an essential element in responding to a letter of complaint?

Answer 30

Empathy ## Footnote Responding with empathy shows understanding and care towards the concerns raised in a letter of complaint.

Question 31

What effective use of communication can teachers utilize to explain a certain learning content creatively to learners?

Answer 31

Storytelling ## Footnote Storytelling is a powerful tool for teachers to engage students and explain complex concepts in a creative and memorable way.

Question 32

Which of the following can be used to effectively analyze an organization's status to achieve improvement?

Answer 32

SWOT ## Footnote SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.

Question 33

What does the letter "O" represents in SWOT analysis?

Answer 33

Opportunity ## Footnote An opportunity is a favorable condition in the organization's environment that could benefit the organization.

Question 34

What refers to a document that encompasses all facets of a subject matter?

Answer 34

Report ## Footnote A report is a detailed document that provides information on a specific subject matter.

Question 35

Which type of report does Anne need to create when she needs to present the status of the company's project?

Answer 35

Progress report ## Footnote A progress report provides updates on the status of a project, including achievements and challenges.

Question 36

Dianne, a newly licensed psychologist, would like to apply for a job. Which document should she prepare to highlight her qualifications for employment?

Answer 36

Resume

Question 37

Which type of resume stresses key information by means of bold or italic typeface?

Answer 37

Print resume

Question 38

Which feature should be present in a resume to achieve completeness of qualifying information?

Answer 38

Comprehensiveness and Relevance

Question 39

What causes glaring grammatical and typographical errors in an application letter?

Answer 39

Lack of proofreading

Question 40

What should be done to an application letter for greater relevance to the company an individual is applying for?

Answer 40

Inclusion of significant personal information

Question 41

What refers to the official note constructed to inform employees about certain announcements or information?

Answer 41

Memorandum

Question 42

Which of the following is an example of a scenario that needs a memo?

Answer 42

Announcement regarding the changes in the company policy

Question 43

What refer to the written records of a meeting's proceedings?

Answer 43

Minutes

Question 44

44. Robert's Rule of Order (2005) suggested 11 elements to be contained in a meeting's minutes; which of the following comes after the kind of meeting (regular, special, annual, etc.)?

Answer 44

Date, location, and time of the meeting's beginning

Question 45

45. In govemment or legal meetings, why must an outsider facilitate the minutes of the meeting?

Answer 45

To avoid biases

Question 46

46. Which should be excluded from the minutes of the meeting?

Answer 46

Condemnation or honors

Question 47

47. According to the American Psychological Association (APA) the practice of claiming credit for the words or ideas of others is known as which of the following?

Answer 47

Plagiarism.

Question 48

48. How does one prevent himself from plagiarizing?

Answer 48

Paraphrasing

Question 49

49. What register should be used in writing business letters?

Answer 49

Formal

Question 50

50. What must be avoided in writing business letters?

Answer 50

Business jargons