QB Flashcards

(30 cards)

1
Q

What is the capital of Canada?

A

Ottawa

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2
Q

Which country has Bangkok as its capital?

A

Thailand

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3
Q

What is the smallest country in the world by land area?

A

Vatican City

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4
Q

Name the capital city of South Africa that serves as the seat of government.

A

Pretoria

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5
Q

What is the capital of Brazil?

A

Brasília

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6
Q

In which country can you find the ancient ruins of Machu Picchu?

A

Peru

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7
Q

What is the name of the famous clock tower in London, often mistakenly called Big Ben?

A

Elizabeth Tower

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8
Q

The Eiffel Tower is one of the most recognizable structures in the world. In what year was it completed?

A

1889

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9
Q

Mount Fuji is a famous tourist attraction in which Asian country?

A

Japan

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10
Q

The Colosseum, an iconic amphitheater, is located in which Italian city?

A

Rome

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11
Q

What is the meaning of the acronym ‘MICE’ in the hospitality industry?

A

Meetings, Incentives, Conferences, and Exhibitions

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12
Q

Which country receives the most international tourists annually?

A

France

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13
Q

What is the world’s largest hotel chain by the number of properties?

A

Marriott International

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14
Q

What is the standard check-in time in most hotels worldwide?

A

2:00 PM or 3:00 PM

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15
Q

In the airline industry, what does ‘IATA’ stand for?

A

International Air Transport Association

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16
Q

What is the national dish of Spain made with rice, saffron, and seafood or meat?

17
Q

Which country is famous for originating the sushi dish?

18
Q

What is the traditional soup of Thailand that has a spicy and sour flavor?

19
Q

Kimchi, a popular fermented side dish, originates from which country?

20
Q

What is the name of the famous Italian dish that consists of thinly sliced raw meat or fish, usually served as an appetizer?

21
Q

In wine classification, what does ‘Merlot’ refer to?

A

A type of red wine grape

22
Q

What is the traditional method of making coffee in Italy, using a small metal pot?

A

Moka pot brewing

23
Q

What type of beer is Guinness known for?

24
Q

In fine dining, what is the correct order of using utensils?

A

From the outside in

25
What is the name of the professional responsible for pairing wines with food in a restaurant?
Sommelier
26
What is the 'Golden Rule' of customer service?
Treat others the way you want to be treated.
27
What does 'Grooming Standards' refer to in the hospitality industry?
Guidelines for appearance and hygiene in the workplace.
28
In a job interview, why is it important to research the company beforehand?
To show preparedness and align your answers with the company’s values.
29
What is the most effective way to handle a difficult customer in a hotel or restaurant?
Stay calm, listen actively, and offer a solution.
30
What is the term for a short, written communication used in the workplace to provide updates or reminders?
Memo