QB Stuff Flashcards
Four perspectives of the balances scorecard?
- Customer (What do existing and new customers value from us?)
- Internal business (What processes must we excel at to achieve our financial and customer objectives?)
- Innovation and learning (can we continue to improve and create future value?)
- Financial (How do we create value for our shareholders?)
Gemini 4rs framework for planned strategic change?
- Reframing (what the organisation is for)
- Restructuring (organisation’s structure and cultural change)
- Revitalising (securing a good fit with the environment)
- Renewal (ensure people within the organisation support the change process)
What is the distinction between the UK corporate governance code and corporate governance?
Uk corporate governance code only applies to listed companies
Corporate governance is the system by which companies are directed and controlled
For a question discussing strategic options, what two things do better candidates do?
- They reach a conclusion and judgement on which options are better.
- They recognise and identify what information would be needed before reaching a final decision
what is a decision tree?
Each branch of the tree represents the different outcomes that may occur. Each outcome should be assigned a probability and an expected value so we can make a decision based on highest expected value.
For an analyse question, what should you be doing?
Provide an analysis determining causal factors and explain how and why the movement in the data has occurred
For a compare question, what do stronger candidates identify?
They highlight the difficulty in making comparisons due to the differences
When given an explain question on various factors, you should remember to _____ the two if applicable, and look at the _____ _____ implications as well as the short term ones
link
long term
If given an ethics question, don’t forget to do what if asked?
Any follow up action
What is Mendelow’s matrix? What are the four quadrants?
Mendelow suggests that stakeholders may be positioned on a matrix depending on their level of power and interest in the organisation’s activities.
- Low interest, low power; minimal effort
- High interest, low power; keep informed
- Low interest, high power; keep satisfied
- High interest, high power; key players
What are the five stages to the product lifecycle?
- Introduction
- Growth
- Shakeout
- Maturity
- Decline
BCG matrix quadrants?
How do you calculate your relative market share?
- High rate market growth, high relative market share; star
- High rate market growth, low relative market share; problem child/question mark
- Low rate market growth, high relative market share; cash cow
- Low rate market growth, low relative market share; dog
Your sales / largest competitor sales
In questions regarding a company’s decision on particular products, the lifecycle is often examined. What is often omitted for the portfolio analysis side of this?
It is a sensible strategy to have products at all different stages of the lifecycle
Business risk definition?
Financial risk definition?
Compliance risk definition?
The variability of returns due to how a business trades or operates its exposures to markets, competitors, exchange rates etc.
The risk arising as a result of how the business is financed
The risk arising from non-compliance with laws or regulations
In writing conclusions, make sure they are _______ and justified
explained
PESTEL?
Political
Ecological
Social
Technological
Economic
Legal
When asked to analyse and explain data, it is often a good idea to identify the appropriate financial and ______ calculations to determine the impact of a strategy
operational
TEF can be useful for what kind of questions?
What does TEF stand for?
What should follow TEF?
Ethics questions
Transparency, Effect, Fairness
Action
Quality assurance vs quality control?
Quality assurance: focuses on the way a product or services is produced (aim to eliminate defects)
Quality control: concerned with checking and reviewing work that has been done
Ansoff’s matrix? Four quadrants?
- Market present, product present; market penetration
- Market present, new product; product development
- Market new, present product; market development
- Mark new, product new; diversification
Lynch model quadrants? What does it describe.
- Home country, internal development; internal, domestic development
- Home country, external development; joint venture, merger, alliance etc.
- Abroad, internal development; exporting, overseas manufacture etc.
- Abroad, external development; joint venture, merger, alliance etc.
This describes possible expansion methods
What do examiners state as useful for structuring answers, as opposed to just listing unconnected factors?
Using sub-headings
Value chain analysis definition?
Support activities?
Primary activities?
The sequence of business activities by which value is added to the products or services produced by an entity
Support activities; firm infrastructure, HR management, tech development, procurement
Primary activities; inbound logistics, operations, outbound logistics, marketing and sales, service
Calculations are often a starting point for discussions, which may be limited by underlying _______ and _____ issues that may be present
assumptions
wider