QI Flashcards
(12 cards)
Commonly employed QI approaches
PDSA method
FADE model
Six Sigma method
Lean method
RCA
FMEA
Tools for QI
Statistical Process Control charts (SPC)
Pareto chart - bar chart, rearranged with most frequent events on the right
Benefit Realisation plan - chart
Stakeholder (9 Cs) analysis
PDSA
Plan - identify and describe the change to be tested
Do - carry out the change
Study - Examine / reflect on the success of change
Act - Plan the next change cycle
FOCUS approach to QI
Find a process to improve
Organise a team that knows the process
Clarify current knowledge of the process
Understand causes of process variation
Select the process improvement
FADE Model
Focus
Analyze
Develop
Execute
(Evaluate)
Lean Thinking
1) Preserving value by identifying the value stream
2) Reducing resource consumption by enabling process & value flow
3) Reducing waste and developing pull systems
4) Improving overall user satisfaction by pursuing perfection
Six Sigma model
Value 6 sigma is equivalent to 3.4 outliers per million - approach is used to reduce insufficiency to this level
Regular measurements to improve performance and reduce problems
2 types: DMAIC and DMADV
DMAIC and DMADV
Define, measure, analyze, improve, control
Define, measure, analyze, design, verify
Model for Improvement (MFI)
Reflections that need to occur before embarking on a PDSA cycle
1) What are we trying to accomplish?
2) How will we know if a change is an improvement?
3) What change can we make that will result in an improvement?
Root Cause Analysis (RCA)
Arguably a Quality Assurance process
Retrospective investigation after a sentinel event
Failure modes and effects analysis (FMEA)
Assessing the risk of patient injury / adverse event by prospectively identifying system failures
SQUIRE
Standards for Quality Improvement Reporting Excellence
19 items checklist
