Quality Flashcards
(7 cards)
1
Q
Prevention cost examples
A
Staff training
Design engineer
Process engineer
2
Q
Appraisal costs examples
A
Product testing
Inspections
3
Q
Internal costs examples
A
Rework costs
4
Q
External costs examples
A
Customer support
Transportation
Warranty repair
5
Q
Opportunity costs example
A
Loss due to public knowledge of poor quality
6
Q
Brief comment on the inclusion of opportunity costs in such analysis
A
?
7
Q
A
