quality assurance Flashcards
(8 cards)
quality assurance definition
maintaining high standards by getting feedback
types of quality assurance mechanisms
-surveys
-feedback forms
-mentors
quality assurance company examples
-ofsted
-CQC (care quality commission)
what do ofsted do?
-look at student grades.
-see if teachers are meeting/ supporting needs of ppl who have SENDs.
-look at safeguarding eg gaps in fences.
what do the CQC do?
(care quality commission)
-make sure H&SC services provide people with high qual care.
-monitor, inspect & rate healthcare services.
definition of a commission
group of people entrusted by the gov with an authority to do something.
advantages of commissions?
-give feedback to doc about their acts.
-gives guidance t someone who feels discriminated against.
what is the quality and human rights commission
commission responsible for the promotion & enforcement of equality & non discrimination laws