quality assurance Flashcards

(8 cards)

1
Q

quality assurance definition

A

maintaining high standards by getting feedback

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2
Q

types of quality assurance mechanisms

A

-surveys
-feedback forms
-mentors

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3
Q

quality assurance company examples

A

-ofsted
-CQC (care quality commission)

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4
Q

what do ofsted do?

A

-look at student grades.
-see if teachers are meeting/ supporting needs of ppl who have SENDs.
-look at safeguarding eg gaps in fences.

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5
Q

what do the CQC do?
(care quality commission)

A

-make sure H&SC services provide people with high qual care.
-monitor, inspect & rate healthcare services.

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6
Q

definition of a commission

A

group of people entrusted by the gov with an authority to do something.

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7
Q

advantages of commissions?

A

-give feedback to doc about their acts.
-gives guidance t someone who feels discriminated against.

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8
Q

what is the quality and human rights commission

A

commission responsible for the promotion & enforcement of equality & non discrimination laws

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