Quality Stratgies Flashcards
(3 cards)
1
Q
Quality Control
A
Quality control involves inspecting a product at various stages of the production process,
to ensure it meets designated standards, and discarding those that are unsatisfactory.
2
Q
Quality Aussrenace
A
Quality assurance involves a business achieving a certified standard of quality in its production
after an independent body assesses its operations system.
3
Q
Total quality managment
A
Total Quality Management (TQM) is a holistic approach whereby all employees are
committed to continuously improving the business’s operations system to enhance quality
for customers.
