¿ Que es la comunicación? Flashcards

Es el proceso mediante el cual se intercambian ideas, emociones, conocimientos y mensajes a través del uso del lenguaje. (26 cards)

1
Q

What is the definition of communication?

A

Communication is the process of exchanging information, ideas, thoughts, or feelings between individuals or groups.

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2
Q

True or False: Communication only occurs through spoken language.

A

False

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3
Q

Fill in the blank: Communication can occur through verbal, non-verbal, and _______ channels.

A

written

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4
Q

What are the two main types of communication?

A

Verbal and non-verbal communication.

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5
Q

What role does feedback play in communication?

A

Feedback helps to clarify and confirm understanding between the sender and receiver.

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6
Q

Multiple Choice: Which of the following is NOT a form of non-verbal communication? A) Body language B) Facial expressions C) Written text

A

C) Written text

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7
Q

What is the primary purpose of communication?

A

To share information and facilitate understanding.

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8
Q

What is the sender’s role in the communication process?

A

The sender encodes and transmits the message.

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9
Q

True or False: Effective communication requires both parties to understand the message.

A

True

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10
Q

Fill in the blank: Barriers to communication can include _______ noise and _______ differences.

A

physical, cultural

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11
Q

What is active listening?

A

Active listening is the process of fully concentrating, understanding, responding, and remembering what is being said.

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12
Q

Multiple Choice: Which of the following is an example of a non-verbal cue? A) Tone of voice B) Gestures C) Both A and B

A

C) Both A and B

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13
Q

What is the impact of cultural differences on communication?

A

Cultural differences can lead to misunderstandings and misinterpretations in communication.

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14
Q

True or False: Communication is a one-way process.

A

False

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15
Q

Fill in the blank: Effective communication often requires _______ and _______ skills.

A

listening, speaking

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16
Q

What is the difference between formal and informal communication?

A

Formal communication follows established channels and protocols, while informal communication is more casual and spontaneous.

17
Q

What is a communication model?

A

A communication model is a conceptual framework that describes the process of communication.

18
Q

Multiple Choice: In a communication model, the ‘receiver’ is responsible for: A) Encoding the message B) Decoding the message C) Sending the message

A

B) Decoding the message

19
Q

What is the importance of context in communication?

A

Context provides the background and environment that influences how messages are interpreted.

20
Q

Fill in the blank: Non-verbal communication includes _______ and _______.

A

posture, eye contact

21
Q

What is the role of empathy in communication?

A

Empathy allows individuals to understand and relate to the feelings and perspectives of others.

22
Q

True or False: Communication can only occur between two people.

23
Q

What is the significance of clarity in communication?

A

Clarity ensures that the message is understood as intended, minimizing confusion.

24
Q

Multiple Choice: Which skill is essential for effective communication? A) Multitasking B) Assertiveness C) Avoiding eye contact

A

B) Assertiveness

25
What is the effect of technology on communication?
Technology enhances communication by providing new tools and platforms, but it can also create barriers.
26
Fill in the blank: In communication, _______ barriers can include language differences and jargon.
semantic