Questions Flashcards

(45 cards)

1
Q

Tell me about a time you solved a pain point for customers.

A

Customer Obsession

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2
Q

Tell me about a time when you dealt with a demanding customer.

A

Customer Obsession

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3
Q

Tell me about a time you used customer feedback to drive innovation.

A

Customer Obsession

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4
Q

Tell me about one of your projects where you put the customer first.

A

Customer Obsession

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5
Q

Tell me about a time you went over and above for a customer.

A

Customer Obsession

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6
Q

Tell me about a time you had to make a decision to make short-term sacrifices for long-term gains.

A

Ownership

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7
Q

Tell me about a time you made a bold and difficult decision.

A

Ownership

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8
Q

Describe a challenging situation in which you had to step into a leadership role.

A

Ownership

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9
Q

Tell me about a time when you were dissatisfied with the status quo.

A

Ownership

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10
Q

Tell me about a time when your project failed.

A

Ownership

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11
Q

Tell me about a time you improved a complex process.

A

Invent and Simplify

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12
Q

Tell me about a time when you solved a complex problem.

A

Invent and Simplify

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13
Q

How do you handle roadblocks or obstacles?

A

Invent and Simplify

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14
Q

Tell me about a skill you recently learned.

A

Learn and Be Curious

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15
Q

Tell me about a time you built out a process.

A

Learn and Be Curious

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16
Q

Tell me about a time you exceeded expectations.

A

Learn and Be Curious

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17
Q

What’s your product ideation process?

A

Learn and Be Curious

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18
Q

Tell me about a time when you solved a problem innovatively.

A

Learn and Be Curious

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19
Q

Tell me about a time when you raised the bar.

A

Insist on the Highest Standards

20
Q

Tell me about a time when you made a decision based on data and were ultimately wrong.

A

Insist on the Highest Standards

21
Q

Give an example of a tough or critical piece of feedback you received.

A

Insist on the Highest Standards

22
Q

Tell me about a time when you questioned the status quo.

A

Insist on the Highest Standards

23
Q

How do you prioritize if you have to work on five different projects?

A

Bias for Action

24
Q

How have you convinced others to take action?

A

Bias for Action

25
How have you managed risk in a project?
Bias for Action
26
Tell me about a tough decision you made during a project.
Bias for Action
27
How do you build credibility with new reports on a team you haven’t built yourself?
Earn Trust
28
Can you give me an example of how you manage conflict?
Earn Trust
29
How do you earn the trust of your team members?
Earn Trust
30
Tell me about a time when you had to convince team members of something you proposed.
Earn Trust
31
How have you convinced others to take action?
Earn Trust
32
Tell me about a time when you had a problem and had to go through several hoops to discover the root cause.
Dive Deep
33
Tell me about the most complex project you’ve worked on.
Dive Deep
34
How have you changed an opinion or direction using data?
Dive Deep
35
Tell me about a time when you could make a decision without having many data metrics in hand.
Dive Deep
36
Tell me about a time when you decided based on data and were ultimately wrong.
Dive Deep
37
Tell me about a time when you had an idea you proposed that was not agreed on.
Have Backbone; Disagree and Commit
38
Tell me about a time when you had a disagreement with your manager.
Have Backbone; Disagree and Commit
39
How do you manage difficult conversations?
Have Backbone; Disagree and Commit
40
Tell me about a time you disagreed with someone and how you resolved it.
Have Backbone; Disagree and Commit
41
Tell me about a time when you worked on a project with a tight deadline.
Have Backbone; Disagree and Commit
42
Describe a challenging project you worked on and why it was challenging.
Deliver Results
43
How do you prioritize?
Deliver Results
44
Describe a situation where you negotiated a win-win situation.
Deliver Results
45
Tell me about a time you used a specific metric to drive change in your department.
Deliver Results