Questions Exam - Vancouver

Question 1

Q1. Can inherited fields be deleted from a table?
a) Yes, select the red X in the left-most column in the table definition
b) Yes, but only if they are text fields
c) Yes, but only if there has never been any saved field data
d) No, inherited fields cannot be deleted from a child table

Answer 1

d) No, inherited fields cannot be deleted from a child table

Question 2

Q2. What is the purpose of the Application Picker?
a) Select an application to run
b) Select an application as a favorite in the Application Navigator
c) Choose an application to edit and set the Application Scope
d) Choose an application to download and install

Answer 2

c) Choose an application to edit and set the Application Scope

Question 3

Q3. What are Application Files in a ServiceNow application?
a) An XML export of an application’s table records
b) CSV files containing data imported into an application
c) Servicenow artifacts comprising an application
d) XML exports of an application’s Update Set

Answer 3

c) Servicenow artifacts comprising an application

Question 4

Q4. Which one of the following is NOT true for Modules?
a) Modules open content pages
b) Access to Modules is controlled with roles
c) Every Module must be part of an Application menu
d) Every Module must be associated with a table

Answer 4

d) Every Module must be associated with a table
(some modules type do not need table)

Question 5

Q5. A graphical view of relationships among tables is a <blank>.
a) Schema map
b) Dependency view
c) Graphical User Interface
d) Map source report</blank>

Answer 5

a) Schema map

Question 6

Q6. Which one of the following is true for the Application Picker?
a) All custom application scope and the Global scope appear in the Application Picker
b) All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
c) Only custom applications appear in the Application Picker
d) Only downloaded applications appear in the Application Picker

Answer 6

a) All custom application scope and the Global scope appear in the Application Picker

Question 7

Q7. When creating an application through the Guided Application Creator, which of the following is a user experience option?
a) Portal
b) Mobile
c) Self-service
d) Workspace

Answer 7

b) Mobile

Question 8

Q8. When writing a Client Script to provide feedback targeted on top of the form, which method should be used?
a) g_form.showInfoMessage()
b) g_form.showFieldMsg()
c) g_form.addInfoMessage()
d) g_form.addFieldMsg()

Answer 8

c) g_form.addInfoMessage()

Question 9

Q9. Which actions can a Business Rule take without scripting?
a) Set field values and write to the system log
b) Set field values and generate an event
c) Set field values and add message
d) Set field values and query the database

Answer 9

c) Set field values and add message

Question 10

Q10. Which server-side object provides methods for working with dates when writing a script in a privately scoped application?
a) GlideDateTime
b) GlideRecord
c) GlideSystem
d) current

Answer 10

a) GlideDateTime

Question 11

Q11. Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified?
a) Create an application property to store the URL
b) Configure the page in the Module that opens the Record Producer UI
c) Write an after Business Rule script for the Record Producer’s table: window.redirect = “<URL>"
d) Write a script in the Record Producer's Script field: producer.redirect = "<URL>"</URL></URL>

Answer 11

d) Write a script in the Record Producer’s Script field: producer.redirect = “<URL>"</URL>

Question 12

Q12. Identify characteristic(s) of a Record Producer. (Choose three)
a) All records created using this strategy are inserted into the Requested Item [sc_req_item] table.
b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.
e) Graphics can be included on the user interface.

Answer 12

B, C e D

b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.

Question 13

Q13. Which server-side API debug log method is available for scoped applications?
a) gs.log()
b) gs.info()
c) gs.debuglog()
d) gs.print()

Answer 13

b) gs.info()

Question 14

Q14. Which script types execute on the server? (Choose three)
a) Business Rule
b) Client Scripts
c) UI Policies
d) Script Actions
e) Scheduled Jobs

Answer 14

A, D e E

a) Business Rule
d) Script Actions
e) Scheduled Jobs

Question 15

Q15. What is the best UX format to use for lists and forms?
a) Forms
b) Lists
c) Standard
d) Classic

Answer 15

b) Lists

Question 16

Q16. Which of the following statements is true for the Form Designer?
a) To add a field to the form layout, drag the field from the fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
d) To add a section to the form layout, drag it from the field types tab to the desired destination on the form.

A. a, b, c, and d
B. b, c, and d
C. a, b, and d
D. a, b, and c

Answer 16

D. a, b, and c

a) To add a field to the form layout, drag the field from the fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.

Question 17

Q17. To see what scripts, reports, and other application artifacts will be in a published application:
a) Enter the name of the Application in the Global search field
b) Open the list of Update Sets for the instance
c) Examine the Application Files Related List in the application to be published
d) Open the artifact records individually to verify the value in the Application field

Answer 17

c) Examine the Application Files Related List in the application to be published

Question 18

Q18. Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?
a) All access to this table via web services
b) Can create, Can update, and Can delete
c) Can read does not affect the availability of other Application Access fields
d) Allow configuration

Answer 18

b) Can create, Can update, and Can delete

(These fields become read only when ‘can read’ is de-selected)

Question 19

Q19. When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?
a) REST messages
b) Table
c) Script Include
d) Workflow

Answer 19

b) Table

Question 20

Q20. In an Email Notification, which one of the following is NOT true for the Weight field?
a) Only Notifications with the highest weight for the same record and recipients are sent.
b) A Weight value of zero means that no email should be sent
c) The Weight value defaults to zero
d) A Weight value of zero means the Notification is always sent when the Notifications When to send criteria is met

Answer 20

b) A Weight value of zero means that no email should be sent

Question 21

Q21. Which of the following objects does a Display Business Rule NOT have access to?
a) previous
b) GlideSystem
c) g_scratchpad
d) current

Answer 21

a) previous

Question 22

Q22. Which of the following features are available to Global applications? (Choose two)
a) Automated Test Framework
b) Source Control
C) Delegated Development
d) Flow Designer

Answer 22

A e D

a) Automated Test Framework
d) Flow Designer

Question 23

Q23. Which one of the following is NOT a UI Action type?
a) List choice
b) Form button
c) List banner button
d) Form choice

Answer 23

d) Form choice

Question 24

Q24. Which of the following is NOT supported by Flow Designer?
a) Call a subflow from a flow
b) Test a flow with rollback
c) Use Delegated Developer
d) Run a flow from a MetricBase Trigger

Answer 24

b) Test a flow with rollback

Question 25

Q25. Which of the following are true for reports in ServiceNow? (Choose three) a) Any user can see any report shared with them. b) Can be a graphical representation of data. c) All users can generate reports on any table. d) Can be run on demand by authorized users. e) Can be scheduled to be run and distributed by email.

Answer 25

B, D e E b) Can be a graphical representation of data. d) Can be run on demand by authorized users. e) Can be scheduled to be run and distributed by email.

Question 26

Q26. Modules must have a Link type. Which one of the following is a list of Link types? a) List of Records, Separator, Catalog Type, Roles b) Assessment, List of Records, Separator, Timeline Page c) List of Records, Content Page, Order, URL (from arguments:)- Order is not a link type d) Assessment, List of Records, Content Page, Roles

Answer 26

b) Assessment, List of Records, Separator, Timeline Page

Question 27

Q27. Which one of the following is true for a table with the 'Allow configuration' Application Access option selected? a) Only the in scope applications scripts can create Business Rules for the table. b) Any user with the applications user role can modify the applications scripts. c) Out of scope applications can create Business Rules for the table. d) Out of scope applications can add new tables to the scoped application

Answer 27

c) Out of scope applications can create Business Rules for the table.

Question 28

Q28. When working in the Form designer, configuring the label of a field in a child table changes the label on which table(s)? a) base table b) child table c) parent table d) all tables

Answer 28

b) child table

Question 29

Q29. Which one of the following is true? a) A UI Policy Actions execute before the UI Policy Scripts. b) The execution order for a UI Policy Scripts and Actions is determined at runtime. c) A UI Policy Scripts execute before the UI Policy Actions d) A UI Policy Actions and Scripts execute at the same time

Answer 29

a) A UI Policy Actions execute before the UI Policy Scripts.

Question 30

Q30. Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case? a) g_user.hasRole('catalog_admin') b) g_user.hasRoleExactly('catalog_admin') c) g_user.hasRoleOnly('catalog_admin') d) g_user.hasRoleFromList('catalog_admin')

Answer 30

b) g_user.hasRoleExactly('catalog_admin')

Question 31

Q31. There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong. a) Identify the table b) Script the function(s) c) Create a class d) Create a prototype object from the new class

Answer 31

a) Identify the table

Question 32

Q32. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? (Choose two) a) source_control b) source_control_admin c) admin d) git_admin

Answer 32

A e C a) source_control c) admin

Question 33

Q33. When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification? a) ${event.} b) ${current.} c) ${.getDisplayValue()} d) ${gs.}

Answer 33

a) ${event.}

Question 34

Q34. Which one of the following is true for a Script Include with a Protection Policy value of Protected? a) Any user with the protected_edit role can see and edit the Script Include b) The Protection policy option can only be enabled by a user with the admin role c) The Protection Policy is applied only if the glide.app.apply_protection system property value is true d) The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Answer 34

d) The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Question 35

Q35. Which one of the following is true for GlideUser (g_user) methods? a) Can be used in Client Scripts and UI policies only b) Can be used in Business Rules only c) Can be used in Client Scripts, UI Policies, and UI Actions d) Can be used in Business Rules, and Scripts Includes

Answer 35

c) Can be used in Client Scripts, UI Policies, and UI Actions

Question 36

Q36. When configuring a module, what does the Override application menu roles configuration option do? a) Users with the module role but without access to the application menu access the module b) Self-Service users can access the module even though they do not have roles c) Admin is given access to the module even if Access Controls would ordinarily prevent access d) Users with access to the application menu can see the module even if they don't have the module role

Answer 36

a) Users with the module role but without access to the application menu access the module

Question 37

Q37. When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table? a) Upload spreadsheet b) Create table from template c) Extend a table d) Create table from scratch

Answer 37

b) Create table from template

Question 38

Q38. Why would you build a custom app? (Choose two) a) To fulfill is specific use case on internal processes b) To avoid using a code repository like GitHub or GitLab c) To create a custom integration for 3rd party system d) To replace ServiceNow Base Tables

Answer 38

A e C a) To fulfill is specific use case on internal processes c) To create a custom integration for 3rd party system

Question 39

Q39. What are the ways to designate data tables when Guided Application Creator(GAC)?[Choose three] a) Upload an existing PDF b) Create a new table on the platform c) Use an existing table on the platform d) Upload an existing spreadsheet e) Upload an existing word processing document f) Use a freeform database

Answer 39

B, C e D b) Create a new table on the platform c) Use an existing table on the platform d) Upload an existing spreadsheet

Question 40

Q40. When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct? a) Use the Choice data type to limit options in a field b) Use the Data data type to enter the date and time of day c) Use the Phone number data type to automate phone number data validation d) Use the string data type for a free-form text field

Answer 40

b) Use the Data data type to enter the date and time of day

Question 41

Q41. Client-side scripts manage what? a) Forms and Forms fields b) Playbook access c) Database and backend d) User access

Answer 41

a) Forms and Forms fields

Question 42

Q42. What syntax is used in a Record Producer script to access values from Record Producer form fields? a) producer.field_name b) producer.variablename c) current.variable_name d) current.field_name

Answer 42

b) producer.variablename

Question 43

Q43. How do you configure a Scheduled Job to execute on the last day of every month? a) Set the Run field value to Periodically and the Repeat Interval value to 31 b) Set the Run field value to Periodically and the Repeat Interval value to Last Day c) Set the Run field value to Monthly and the Day field value to 31 d) Set the Run field value to Monthly and the Day field value to Last Day

Answer 43

c) Set the Run field value to Monthly and the Day field value to 31

Question 44

Q44. Modules must have a Link Type. Which one of the following is a list of Link types? a) List of Records, Separator, Catalog Type, Roles b) Assessment, List of Records, Separator, Timeline Page c) List of Records, Content Page, Order, URL (from arguments:)- Order is not a link type d) Assessment, List of Records, Content Page, Roles

Answer 44

b) Assessment, List of Records, Separator, Timeline Page

Question 45

Q45. When managing global application files, you can NOT: a) Add files from global scope to a global application b) Remove files from a global application c) Move an application file between global applications d) Move applications files into or out of a scoped application

Answer 45

d) Move applications files into or out of a scoped application

Question 46

Q46. Which utility is used to determine if field names in an Import Set match the field names on the target table when importing data into ServiceNow? a) Auto Map matching fields b) Transform Maps c) CI Relationship Builder d) Business Service Management Map

Answer 46

a) Auto Map matching fields

Question 47

Q47. Which of the following are true for reports in ServiceNow? (Choose three) a) Any user can see any report shared with them b) Can be a graphical representation of data c) All users can generate reports on any table d) Can be run on demand by authorized users e) Can be scheduled to be run and distributed by email

Answer 47

B, D e E b) Can be a graphical representation of data d) Can be run on demand by authorized users e) Can be scheduled to be run and distributed by email

Question 48

Q48. In an Email Notification, which one of the following is NOT true for the Weight field? a) Only Notifications with the highest weight for the same record and recipients are sent b) A weight value of zero means that no email should be sent c) The weight value defaults to zero d) A weight value of zero means the Notification is always sent when the Notification's When to send criteria is met

Answer 48

b) A weight value of zero means that no email should be sent

Question 49

Q49. You are writing an Async Business Rule for a table in a different scope than the Business Rule record. Which one of the following database operations CANNOT be part of the Async Business Rule's configuration? a) Delete b) Update c) Query d) Insert

Answer 49

c) Query

Question 50

Q50. Which one of the following is NOT a GlideUser (g_user) method? a) userName() b) getFullName() c) hasRole() d) hasRoleExactly() e) none of the options are a method

Answer 50

e) none of the options are a method

Question 51

Q51. ServiceNow Desktop applications automatically run on which platform(s): a) Desktop b) Smartphone c) Desktop and Smartphone d) Desktop and Tablet

Answer 51

d) Desktop and Tablet

Question 52

Q52. Which of the following GuideRecord methods run a query against a database table? [Choose 3 answers] a) -query() b) runQuery() c) query() d) -get() e) get()

Answer 52

A, C e E a) -query() c) query() e) get()

Question 53

Q53. Application developers configure ServiceNow using industry standard Javascript to... a) Enable the right-click to edit the context menus on applications in the navigator b) Extend and add functionality c) Customize the organization's company logo and banner text d) Configure the outgoing email display name

Answer 53

b) Extend and add functionality

Question 54

Q54. Access Control debug information identification whether each element of an Access Control granted of denied access. The elements of an Access Control evaluated? a) Conditions, Script, Roles b) Script, Conditions, Roles c) Conditions, Roles, Script d) Roles, Conditions, Script

Answer 54

d) Roles, Conditions, Script

Question 55

Q55. Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method. a) Script Action b) Scheduled Script Execution (Scheduled Job) c) UI Policy d) Email Notification A. b and C B. c C. a and d D. a and c

Answer 55

C. a and d a) Script Action d) Email Notification

Question 56

Q56. In a Business Rule, which one of the following returns the sys_id of the currently logged in user? a) g_form getUserID() b) g_form getUserSysy c) gs.getUserSysID() d) gs.getUserID()

Answer 56

d) gs.getUserID()

Question 57

Q57. Which of the following objects does a Display Business Rule NOT have access to? a) previous b) GlideSystem c) g_scratchpad d) current

Answer 57

a) previous

Question 58

Q58. Which of the following statements is NOT true for the Form Designer? a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. b) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form. c) To remove a field from the form layout, hover over the field to enable the action buttons, and select the Delete(X) button. d) To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

Answer 58

a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

Question 59

Q59. Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case? a)g_user.hasRole('catalog_admin') b)g_user.hasRoleExactly('catalog_admin') c)g_user.hasRoleOnly('catalog_admin') d)g_user.hasRoleFromList('catalog_admin')

Answer 59

b)g_user.hasRoleExactly('catalog_admin')

Question 60

Q60. In a Business Rule, which one of the following returns true if the currently logged in user has the admin role? a) g_form.hasRoleExactly('admin') b) gs.hasRole('admin') c) g_form.hasRole('admin') d) gs.hasRoleExactly('admin')

Answer 60

b) gs.hasRole('admin')

Question 61

Q61. When creating a table in a privately-scoped application, which four Access Controls are created for the table? a) Insert, Delete, Query, Write b) Create, Delete, Read, Write c) Create, Delete, Read, Update d) Insert, Delete, Query, Update

Answer 61

b) Create, Delete, Read, Write (ACL are Create, Read, Write, Delete. Application access has 4 checkboxes, can read, can update, can create, can delete)

Question 62

Q62. Which one of the following is the fastest way to create and configure a Record Producer? a) Create a Catalog Category, open the category, and select the Add New Record Producer button b) Use the Record Producer module then add and configure all variable manually c) Open the table in the Table records and select the Add to Service Catalog Related Link d) Open the table's form, right-click on the form header, and select the Create Record Producer menu item

Answer 62

c) Open the table in the Table records and select the Add to Service Catalog Related Link

Question 63

Q63. What are some benefits of developing private, scoped applications? (Choose two) a) To avoid using a code repository like GitHub or GitLab b) To reduce risk at code collisions c) To enable installation and uninstallation of an application d) To replicate ServiceNow functions a private scope

Answer 63

B e C b) To reduce risk at code collisions c) To enable installation and uninstallation of an application

Question 64

Q64. What intuitive development interface guides users through the initial application development process? a) Guided Tour Designer b) Guided Application Creator c) ServiceNow Studio d) Flow Designer

Answer 64

b) Guided Application Creator

Question 65

Q65. Server-side scripts manage what? a) Database and backend b) Playbook access c) User access d) Forms and Fields

Answer 65

a) Database and backend

Question 66

Q66. When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table? a) Create table from template b) Create table from scratch c) Extend a table d) Upload spreadsheet

Answer 66

a) Create table from template

Question 67

Q67. Tables that extend a table do what? a) Automatically update the application scope b) Do not inherit the parent's fields c) Sometimes inherit the parent's fields d) Inherit the parent's fields

Answer 67

d) Inherit the parent's fields

Question 68

Q68. What is the ServiceNow store? a) Downloadable content ServiceNow script archive b) Alternate name for the ServiceNow Developer Share site c) The source for ServiceNow Community created developer content d) Marketplace for free and paid certified ServiceNow applications and integrations

Answer 68

d) Marketplace for free and paid certified ServiceNow applications and integrations

Question 69

Q69. How can an application link to a repository behind a firewall? a) This option is not supported. b) Link an application to source control through a MID Server. c) Link an application to source control through an access token. d) Link an application to source control with multi-factor authentication

Answer 69

b) Link an application to source control through a MID Server.

Question 70

Q70. You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application. Table A's records will be installed when: a) Table A is active and extends the Task table b) Table A's records are added to the application record using the Create Application Files context menu item c) Table A has an automatic number counter for new records d) Table A is not included in the System Clone > Exclude Tables list

Answer 70

b) Table A's records are added to the application record using the Create Application Files context menu item

Question 71

Q71. Which of the following methods is NOT part of the ServiceNow REST API? a) Copy b) Get c) Delete d) Post

Answer 71

a) Copy

Question 72

Q72. What are web services? a) Methods used to created and maintain UI Pages b) Methods used to allow applications to connect to other software applications over a network c) Methods used to discover a wide variety of systems and applications d) They provide a customer-facing view of available service and product offerings provided by departments within the organization

Answer 72

b) Methods used to allow applications to connect to other software applications over a network

Question 73

Q73. When debugging Email Notifications, what must you check on a user record? (Choose three) a) Active must be true. b) The first name and last name fields must have values. c) The value in the Notification field must be set to enabled. d) The user must not be locked out. e) The email field must have a value.

Answer 73

A, D e E a) Active must be true. d) The user must not be locked out. e) The email field must have a value. (In exam 2 options to choose, A and E)

Question 74

Q74. How does ServiceNow match inbound email to existing records? a) Watermark b) Record link c) Subject line d) sys_id

Answer 74

a) Watermark

Question 75

Q75. Which one of the following objects CANNOT be used in a Script Action script? a) previous b) GlideRecord c) event d) current

Answer 75

a) previous

Question 76

Q76. Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)? a) The application needs to send weekly email reminders to requestors for all records on a table b) The application needs to run a clean up script on the last day of every month c) The application needs to query the database every day to look for unassigned records d) The application needs to run a client-side script at the same time every day

Answer 76

d) The application needs to run a client-side script at the same time every day

Question 77

Q77. Which one of the following is a benefit of creating an Application Properties page for each application you develop? a) Application Properties allow a developer to override the application properties inherited from ServiceNow b) An Application Properties page is a good landing page for an application c) Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts d) Application users know to go to the Application Properties page to change the appearance of an application

Answer 77

c) Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts

Question 78

Q78. What is a workflow context? a) The table for which a workflow is defined plus any conditions such as "Active is true" b) It is generated from a workflow version, executes activities, and follows transitions c) The business reason or process for which a workflow is designed d) It is a checked out workflow which is being edited

Answer 78

b) It is generated from a workflow version, executes activities, and follows transitions

Question 79

Q79. Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three) a) The user has one of the roles specified in the Required roles related list b) Scripts configured in the Access Control must evaluate to true c) Other matching Access Controls for the records evaluate to true d) Conditions configured in the Access Control must evaluate to true e) The user must be granted access through a business rule

Answer 79

A, B e D a) The user has one of the roles specified in the Required roles related list b) Scripts configured in the Access Control must evaluate to true d) Conditions configured in the Access Control must evaluate to true

Question 80

Q80. For application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected? a) This option restricts the ability to delete records via web services but records can always be read b) Even when not selected, users with the correct permissions can use web services to access the table's records c) This option restricts access only to SOAP web services but does not apply to REST d) The user performing the query via web services must have the correct permissions to access the table's records

Answer 80

d) The user performing the query via web services must have the correct permissions to access the table's records

Question 81

Q81. Which one of the following database operations CANNOT be controlled with Application Access? a) Query b) Update c) Create d) Delete

Answer 81

a) Query

Question 82

Q82. Which one of the following is true for this script fragment? g_user.hasRole('x_my_app_user'); a) There is no g_user.hasRole() method b) The method returns false only if the currently logged in user has the x_my_app_user role c) The method returns true only if the currently logged in user has the x_my_app_user role d) The method returns true if the currently logged in user has the x_my_app_user role or the admin role

Answer 82

d) The method returns true if the currently logged in user has the x_my_app_user role or the admin role

Question 83

Q83. When creating a table in a privately-scoped application, which four Access Controls are created for the table? a) Insert, Delete, Query, Write b) Create, Delete, Read, Write c) Create, Delete, Read, Update d) Insert, Delete, Query, Update

Answer 83

b) Create, Delete, Read, Write

Question 84

Q84. What is the best UX format to use for lists and forms? a) Forms b) Lists c) Standard d) Classic

Answer 84

b) Lists

Question 85

Q85. Which script types execute on the server? (Choose three) a) Business Rule b) Client Scripts c) UI Policies d) Script Actions e) Scheduled Jobs

Answer 85

A, D, E a) Business Rule d) Script Actions e) Scheduled Jobs

Question 86

Q86. Which server-side API debug log method is available for scoped applications? a) gs.log() b) gs.info() c) gs.debuglog() d) gs.print()

Answer 86

b) gs.info()

Question 87

Q87. Identify characteristic(s) of a Record Producer. (Choose three) a) All records created using this strategy are inserted into the Requested Item [sc_req_item] table. b) Each field prompts the user with a question rather than a field label. c) They must be scripted. d) You can script behaviors of fields in the user interface. e) Graphics can be included on the user interface.

Answer 87

B, C, D b) Each field prompts the user with a question rather than a field label. c) They must be scripted. d) You can script behaviors of fields in the user interface.

Question 88

Q88. Application developers can specify which ServiceNow page a user sees after submiting a new record using the Record Producer UI. How is the page specified? a) Create an application property to store the URL b) Configure the page in the Module that opens the Record Producer UI c) Write an after Business Rule script for the Record Producer's table: window.redirect = "" d) Write a script in the Record Producer's Script field: producer.redirect = ""

Answer 88

d) Write a script in the Record Producer's Script field: producer.redirect = ""

Question 89

Q89. Which server-side object provides methods for working with dates when writing a script in a privately scoped application? a) GlideDateTime b) GlideRecord c) GlideSystem d) current

Answer 89

a) GlideDateTime

Question 90

Q90. Which actions can a Business Rule take without scripting? a) Set field values and write to the system log b) Set field values and generate an event c) Set field values and add message d) Set field values and query the database

Answer 90

c) Set field values and add message

Question 91

Q91. When writing a Client Script to provide feedback targeted at a specific field, which method should be used? a) g_form.showInfoMessage() b) g_form.showFieldMsg() c) g_form.addInfoMessage() d) g_form.addFieldMsg()

Answer 91

b) g_form.showFieldMsg()

Question 92

Q92. Which of the following statements is NOT true for the Form Designer? a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. b) To add a field to the form layout, drag the field from the Field tab to the desired destination on the form. c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (x) button. d) To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

Answer 92

a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

Question 93

Q93. When creating an application through the Guided Application Creator, which of the following is a user experience option? a) Portal b) Mobile c) Self-service d) Workspace

Answer 93

b) Mobile

Question 94

Q94. What records are used to track cross-scope applications or scripts that request access to an application, application resource, or event? a) Restricted caller access records b) Caller tracking records c) Access control level records d) Cross-scope access records

Answer 94

a) Restricted caller access records

Question 94

Q96. Using Custom UI test step in Automated Test Framework, which of the following is NOT a testable page component? a) Buttons b) UI controls c) UI pages d) Form field values

Answer 94

d) Form field values

Question 94

Q97. Which of the following is NOT a way to install an application on a ServiceNow instance? a) Install an application from the Application Repository b) Select the Copy button on the application record c) Download and install an application from the ServiceNow Share web site d) Download and install a third-party application from the ServiceNow Store

Answer 94

c) Download and install an application from the ServiceNow Share web site

Question 95

Q98. If you create a SOAP Message what syntax indicates a variable to pass when the function is called? a) current.variable_name b) ${variable_name} c) < variable_name >.do?WSDL d) < variable_name >

Answer 95

b) ${variable_name}

Question 95

Q95. What plugin enables the Guided Application Creator? a) com.glide.sn-guided-app-creator b) com.glide.service_creator c) com.glide.snc.apps_creator d) com.snc.apps_creator_template

Answer 95

a) com.glide.sn-guided-app-creator

Question 96

Q99. What is the purpose of the coalesce field when importing data? a) If a match is not found, the existing record is updated b) To determine if a record matches an existing record or is a new record c) To identify and merge duplicate records d) When a match is found, a new record is inserted

Answer 96

b) To determine if a record matches an existing record or is a new record

Question 97

Q100. Which of the following is NOT a Flow Designer feature? a) Run a flow from a Catalog item b) Call a flow from another flow or subflow c) Add stages to a flow d) Test a flow using the "Run as" feature

Answer 97

d) Test a flow using the "Run as" feature

Question 98

Q101. When troubleshooting and debugging notifications, where do you navigate to see if an email was sent response to an event? a) System Logs > Events b) System Logs > Emails c) System Logs > Push Notifications d) System Logs > ICE Logs

Answer 98

b) System Logs > Emails

Question 99

Q102. Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method. a) Script Action b) Scheduled Script Execution (Scheduled Job) c) UI Policy d) Email Notification A. b and c B. c C. a and d D. a and c

Answer 99

C. a and d a) Script Action d) Email Notification

Question 100

Q103. What module link type is used to access an Application Properties page? a) Single Record b) HTML (from arguments) c) URL (from arguments) d) Script (from arguments)

Answer 100

c) URL (from arguments)

Question 101

Q104. Which method is used to retrieve Application Property values in a script? a) gs.getProperty b) g_form.getAppProperty() c) g_form.getProperty() d) gs.getAppProperty()

Answer 101

a) gs.getProperty

Question 102

Q105. Which of the following is NOT a caller access field option? a) Caller Tracking b) Caller Restriction c) None d) Caller Permission

Answer 102

d) Caller Permission

Question 103

Q106. Access Control debug information identifies whether each element of an Access Control granted or Denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated? a) Conditions, Roles, Script b) Conditions, Script, Roles c) Roles, Conditions, Script d) Script, Conditions, Roles

Answer 103

c) Roles, Conditions, Script

Question 104

Q107. In a Business Rule, which one of the following returns the sys_id of the currently logged in user? a) g_form.getUserID() b) gs.getUserSysID() c) gs.getUserID() d) g_form.getUserSysID()

Answer 104

c) gs.getUserID()

Question 104

Q108. What is the GlideForm Client-side scripting object? a) sn.form b) g_form c) gs.form d) gs_form

Answer 104

b) g_form

Question 105

Q109. Which one of the following is a good practice for adding instructions to a form? a) Related links to wiki pages b) A context menu UI Action c) Annotations d) A populated read-only field

Answer 105

c) Annotations

Question 106

Q110. When designing and creating a form what do you create to organize fields on a form? a) Buttons b) Tabs c) Sections d) Related lists

Answer 106

c) Sections

Question 107

Q111. Which class is NOT part of the client side scoped APIs? a) GlideDialogWindow b) GlideAjax c) GlideRecord d) GlideForm

Answer 107

c) GlideRecord

Question 108

Q113. When selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct? a) Use the String data type for a free-form text field b) Use the Phone number data type to automate phone number data validation c) Use the choice data type to limit options in a field d) Use the Date data type to enter the date and time of day

Answer 108

d) Use the Date data type to enter the date and time of day (Should use Date/Time field)

Question 108

Q112. Which one of the following is NOT part of the Form Designer? a) Page header b) Schema map c) Field navigator d) Form layout

Answer 108

b) Schema map

Question 109

Q114. What are three ServiceNow table creation methods? (Choose three) a) Using legacy workflows b) Upload and turn a spreadsheet into a custom table c) Using Flow Designer d) Use the Now Experience Table Creator e) Extend a table f) Create a custom table

Answer 109

B, E e F b) Upload and turn a spreadsheet into a custom table e) Extend a table f) Create a custom table

Question 110

Q115. Why would you build a custom app? (Choose two) a) To avoid using a code repository like GitHub or GitLab b) To replace ServiceNow base tables c) To fulfill a specific use case on internal processes d) To create a custom integration for a 3rd party system

Answer 110

C and D c) To fulfill a specific use case on internal processes d) To create a custom integration for a 3rd party system

Question 111

Q116. Which of the following is true about deleting fields from a table? a) Table records are deleted when a field is deleted b) User-defined non-inherited fields can be deleted c) Any field on a table can be deleted d) Inherited fields can be deleted

Answer 111

b) User-defined non-inherited fields can be deleted

Question 112

Q117. The Task table is an example of which of the following? (Choose two) a) Parent class b) Legacy class c) Child class d) Base class

Answer 112

A and D a) Parent class d) Base class

Question 113

Q118. Which of the following is an available feature in Studio? (Choose two) a) Push to update set b) Merge branches c) Search code d) Push to external source control

Answer 113

C and D c) Search code d) Push to external source control

Question 114

Q119. Which one of the following is true for the Application Picker and Application Scope? a) Global is a reserved application which does not appear in the Application Picker b) Selecting an application from the Application Picker does not set the Application Scope c) Selecting an application from the Application Picker sets the Application Scope d) Selecting Global in the Application Picker sets the Application Scope to Incident

Answer 114

c) Selecting an application from the Application Picker sets the Application Scope

Question 115

Q120. Which of the following can be an external data source for a ServiceNow application? a) Microsoft Excel file b) Data provided by a public web service using SOAP or REST c) CSV file d) All of the above

Answer 115

d) All of the above

Question 116

Q121. Which ATF Test step allows you to create a user with speeded roles and groups for the test? a) Create a group b) Impersonation c) Create a user d) Create a role

Answer 116

c) Create a user

Question 117

Q122. Why create Applications in ServiceNow? a) To replace outdated, inadequate, custom business applications and processes b) To extend service delivery and management to all enterprise departments c) To allow users full access to all ServiceNow tables, records, and fields d) To extend the value of ServiceNow A. a, b and d B. a, b, c and d C. a, b, and c D. b, c, and d

Answer 117

A. a, b and d a) To replace outdated, inadequate, custom business applications and processes b) To extend service delivery and management to all enterprise departments d) To extend the value of ServiceNow

Question 118

Q123. Which one of the following is true for the Application Picker? a) All custom application scope and the Global scope appear in the Application Picker b) All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker c) Only Custom applications appear in the Application Picker d) Only downloaded applications appear in the Application Picker

Answer 118

a) All custom application scope and the Global scope appear in the Application Picker

Question 119

Q124. Which one of the following is NOT true for Modules? a) Modules open content pages b) Access to Modules is controlled with roles c) Every Module must be part of an Application Menu d) Every Module must be associated with a table

Answer 119

d) Every Module must be associated with a table

Question 120

Q125. From the list below, identify one reason an application might NOT be a good fit with ServiceNow. The application: a) Needs workflow to manage processes b) Requires "as-is" use of low-level programming libraries c) Requires reporting capabilities d) Uses forms extensively to interact with data

Answer 120

b) Requires "as-is" use of low-level programming libraries

Question 121

Q126. Which of the following is a good practice for adding instructions to a form? a) Annotations b) Related links to wiki pages c) A context Menu UI Action d) A population read-only field

Answer 121

a) Annotations

Question 122

Q128. Which of the following statements is true about Guided Application Creator? a) The global scope option is turned on by default b) A scope application user role is automatically created c) Default access controls are automatically created d) The welcome screen appears every time a new application is created

Answer 122

b) A scope application user role is automatically created

Question 123

Q129. Which of the following features are available to Global applications? (Choose two) a) Automated Test Framework b) Source Control c) Delegated Development d) Flow Designer

Answer 123

A and D a) Automated Test Framework d) Flow Designer

Question 124

Q130. One of the uses of the ServiceNow REST API Explorer is: a) Practice using REST to interact with public data providers b) Find resources on the web for learning about REST c) Convert SOAP Message functions to REST methods d) Create sample code for sending REST requests to ServiceNow

Answer 124

d) Create sample code for sending REST requests to ServiceNow

Question 125

Q132. A scoped application containing Flow Designer content dedicated to a particular application is called a(n): [ ] Spoke [ ] Action [ ] Bundle

Answer 125

Spoke

Question 126

Q133. Which one of the following is NOT a purpose of application scoping? a) Provide controls for how scripts from another scope can alter tables in a scoped application b) Provide a relationship between application artifacts c) Provide a way of tracking the user who developed an application d) Provide a namespace (prefix and scope name) to prevent cross application name collisions

Answer 126

c) Provide a way of tracking the user who developed an application

Question 127

Q134. How do I make my accept solution widget conditional on page load in Service Portal? a) Use ngApp b) Use ng-if c) Use ngShow

Answer 127

b) Use ng-if

Question 128

Q135. Which of the following writes a message to the system log but NOT to the syslog table unless debug has been activated? a) gs.info('Hello World') b) gs.log('Hello World') c) gs.print('Hello World')

Answer 128

c) gs.print('Hello World')

Question 129

Q136. What are some of the benefits of extending an existing table such as Task table when creating a new application?[Choose three] a) You can repurpose existing fields by simply changing the label. b) All of the parent table records are copied to the new table. c) Use existing fields with no modifications. d) Existing logic from the parent table will be automatically applied to the new table.

Answer 129

A, C e D a) You can repurpose existing fields by simply changing the label. c) Use existing fields with no modifications. d) Existing logic from the parent table will be automatically applied to the new table.

Question 130

Q137. Which of the following CANNOT be debugged using the Field Watcher? a) Business Rules b) Script Includes c) Client Scripts d) Access Controls

Answer 130

b) Script Includes

Question 131

Q138. Which objects can be used in Inbound Action scripts? a) previous b) current c) event d) email e) producer

Answer 131

B, C e D b) current c) event d) email

Question 132

Q139. When a ServiceNow instance requests information from a web service, ServiceNow is the web service: a) Provider b) Publisher c) Specialist d) Consumer

Answer 132

d) Consumer

Question 133

Q140. When configuring a REST Message, the Endpoint is: a) Information about the format of the returned data b) The commands to the REST script to stop execution c) The URI of the data to be accessed, queried, or modified d) The response from the provider indicating there is no data to send back

Answer 133

c) The URI of the data to be accessed, queried, or modified

Question 134

Q141. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? a) source_control b) source_control_admin c) git_admin d) admin

Answer 134

A and D a) source_control d) admin

Question 135

Q142. Which of the following methods are useful in Access Control Scripts? a) gs.hasRole() and current.isNewRecord() b) g_user.hasRole() and current.isNewRecord() c) g_user.hasRole() and current.isNew() d) gs.hasRole() and current.isNew()

Answer 135

a) gs.hasRole() and current.isNewRecord()

Question 136

Q143. The source control operation used to store local changes on an instance for later application is called a(n). a) Tag b) Update Set c) Stash d) Branch

Answer 136

c) Stash

Question 137

Q144. Which one of the following is NOT required to link a ServiceNow application to a Git repository? a) Password b) Username c) Application name d) URL

Answer 137

c) Application name

Question 138

Q146. When creating a Utilities Script Include. Identify the step that does not belong. a) Create a class b) Script the function(s) c) Create a prototype object from the new class d) Identify the table

Answer 138

d) Identify the table

Question 139

Q147. Which source control operation is available from BOTH Studio and the Git Repository? a) Stash local changes b) Commit changes c) Switch Branch d) Create Branch

Answer 139

d) Create Branch